1. Introduction
The Tenda G0-5G-PoE is a versatile networking device that integrates the functionalities of a router, a Power over Ethernet (PoE) switch, and an access controller into a single unit. Designed to simplify network infrastructure for small businesses and offices, it offers dedicated PoE+ ports for powering compatible devices such as access points, IP cameras, and IP phones, thereby reducing cabling complexity and costs.
This device supports high-speed gigabit networking, intelligent load balancing across multiple WAN ports, and various VPN protocols for secure and efficient data transmission. Its compact design allows for flexible installation in various environments, including information and weak current boxes.
2. Package Contents
Upon unpacking, please verify that all items are present and in good condition. The standard package typically includes:
- Tenda G0-5G-PoE Multi-WAN PoE Router
- Power Adapter (DC 51V 1.25A)
- Quick Installation Guide (not provided in this manual)
Note: Specific package contents may vary. If any items are missing or damaged, please contact your vendor.
3. Product Features
- Integrated Functionality: Combines router, PoE switch, and access controller.
- Gigabit High-Speed Experience: Supports up to 4 gigabit WAN ports and 4 gigabit LAN ports with a high-performance NAT module, enabling 1000Mbps broadband access and multi-operator connectivity.
- Power over Ethernet (PoE+): Features 4 dedicated PoE+ ports, each capable of delivering up to 30W, for powering PoE-supported devices.
- Multi-WAN Load Balancing: Intelligent load balancing and link redundancy across multiple WAN ports to optimize network speed and reliability.
- VPN Support: Supports various VPN protocols including IPSec, PPTP, and L2TP for secure network connections.
- High Client Capacity: Built with an enterprise-grade chip, supporting a maximum of 150 connected devices and recommending 100 for optimal performance.
- Remote Management: Manage and troubleshoot your network remotely using the Tenda WiFi APP.
- AP Plug&Play: Simplifies deployment and management of up to 16 Tenda in-wall and ceiling Access Points (APs).
- Compact Design: Ultra-small body suitable for installation in various information and weak current boxes.
- Advanced Networking: Includes Smart Bandwidth Control and Customized URL Database features.
4. Hardware Overview
Front Panel
The front panel features the system indicator and five Gigabit Ethernet ports, which are configurable as WAN or LAN ports, with dedicated PoE+ capabilities on certain ports.
- SYS LED: System status indicator.
- LAN1: Dedicated Local Area Network port.
- WAN4/LAN2, WAN3/LAN3, WAN2/LAN4: Interchangeable ports that can function as either WAN or LAN, providing flexibility for network setup.
- WAN1: Dedicated Wide Area Network port.
Rear Panel
The rear panel contains essential control buttons.
- Reset Button: Used to restore factory default settings.
- Power Button: To turn the device on or off.
5. Setup and Installation
Follow these steps to set up your Tenda G0-5G-PoE router:
- Power Connection: Connect the provided DC 51V 1.25A power adapter to the router's power input and then plug it into a power outlet. Press the Power button on the rear panel to turn on the device.
- Internet Connection (WAN):
- For a single internet connection, connect your modem or internet service provider's cable to the WAN1 port.
- For multiple internet connections (Multi-WAN), connect additional modems/cables to the interchangeable WAN/LAN ports (WAN2/LAN4, WAN3/LAN3, WAN4/LAN2) as configured.
- Local Network Connection (LAN):
- Connect your local network devices (computers, switches, etc.) to the LAN1 port or any of the interchangeable WAN/LAN ports configured as LAN.
- For PoE-supported devices (e.g., Tenda APs, IP cameras), connect them to the dedicated PoE+ ports. The router will automatically provide power.
- Initial Configuration:
- Connect a computer to a LAN port.
- Open a web browser and navigate to the router's default IP address (usually printed on a label on the device or in the Quick Installation Guide).
- Log in with the default username and password (also typically found on the device label or guide).
- Follow the on-screen wizard for initial setup, including setting up your internet connection(s) and Wi-Fi (if applicable, for connected APs).
- AP Plug&Play Deployment: If deploying Tenda in-wall or ceiling APs, connect them to the PoE+ ports. The G0-5G-PoE's integrated access controller will automatically detect and manage them, simplifying configuration.
- Physical Installation: The ultra-small body design allows for installation in various information or weak current boxes. Ensure adequate ventilation.
6. Operating Instructions
Power On/Off
Press the Power button on the rear panel to turn the device on or off. The SYS LED will indicate the system status.
Network Configuration
Access the router's web-based management interface via a connected computer to configure advanced settings such as:
- WAN settings (IP address, DNS, Multi-WAN policies)
- LAN settings (IP address, DHCP server)
- VPN configurations (IPSec, PPTP, L2TP)
- Bandwidth control and QoS (Quality of Service)
- URL filtering and security settings
- PoE port management
APP Remote Management
Download and install the Tenda WiFi APP on your smartphone for convenient remote management and maintenance. The app allows you to:
- Monitor network status
- Perform network troubleshooting
- Adjust basic settings
- Manage connected devices
PoE Functionality
The dedicated PoE+ ports automatically detect and provide power to compatible Power over Ethernet devices. Ensure that connected devices comply with the 802.3af/at PoE standards and do not exceed 30W per port.
7. Maintenance
- Firmware Updates: Regularly check the Tenda official website for the latest firmware updates to ensure optimal performance, security, and access to new features.
- Cleaning: Keep the router clean and free from dust. Use a soft, dry cloth. Do not use liquid or aerosol cleaners.
- Ventilation: Ensure the router is placed in a well-ventilated area to prevent overheating. Do not block the ventilation holes.
- Environmental Conditions: Operate the device within the specified temperature range of -10℃ to 45°C. Avoid exposure to extreme temperatures, humidity, or direct sunlight.
- Resetting to Factory Defaults: If the device is not functioning correctly or you forget the login credentials, you can press and hold the Reset button on the rear panel for approximately 5-10 seconds while the device is powered on. This will restore all settings to their factory defaults.
8. Troubleshooting
No Internet Access
- Check if the WAN cable is securely connected to the correct port and if the modem is working correctly.
- Verify your WAN settings in the router's web interface.
- Restart the modem and then the router.
- If using Multi-WAN, check the status of each WAN connection.
PoE Device Not Powering On
- Ensure the PoE device is connected to one of the dedicated PoE+ ports.
- Verify that the PoE device is compatible with 802.3af/at standards.
- Check the power consumption of the PoE device; it should not exceed 30W per port.
- Try connecting the PoE device to a different PoE+ port.
Slow Network Speed
- Check your internet service provider's speed.
- Ensure all cables are Gigabit Ethernet compatible (Cat5e or Cat6).
- Monitor network traffic using the Tenda WiFi APP or web interface to identify bandwidth-intensive applications or devices.
- Review bandwidth control settings if configured.
- Consider the recommended client capacity (100 devices) for optimal performance.
Cannot Access Router Management Interface
- Ensure your computer is connected to a LAN port of the router.
- Verify your computer's IP address is in the same subnet as the router or set to obtain IP automatically.
- Try clearing your browser's cache or using a different browser.
- If you forgot the password, perform a factory reset (see Maintenance section).
9. Specifications
| Feature | Description |
|---|---|
| Model Number | G0-5G-PoE |
| Ports | 5 Gigabit Ethernet (GE) ports |
| Networking Interface | Max. 4 WAN, Max. 4 LAN (configurable) |
| Transmission Rate | 10/100/1000Mbps (Gigabit Ethernet) |
| Power Method | DC 51V 1.25A |
| Max. PoE Wattage per Port | 30W |
| Operating Temperature | -10℃ to 45°C |
| Max. Client Capacity | 150 |
| Recommended Client Capacity | 100 |
| Recommended Broadband | 1000Mbps |
| Certifications | CE, FCC, RoHS |
| Stackable | Yes |
| Dimensions (Approx.) | 100mm x 26mm (as per diagram) |
10. User Tips
- Optimize Multi-WAN: If you have multiple internet connections, configure the Multi-WAN settings for load balancing to distribute traffic and maximize overall bandwidth, or for failover to ensure continuous internet access.
- Leverage PoE: Plan your network layout to take full advantage of the PoE+ ports for devices like IP cameras or wireless access points, reducing the need for separate power outlets and cabling.
- Remote Monitoring: Install the Tenda WiFi App on your mobile device to monitor your network status and perform basic troubleshooting from anywhere.
- Regular Backups: Periodically back up your router's configuration settings. This can save significant time if you ever need to reset the device or restore a previous setup.
- Security Best Practices: Always change default login credentials immediately after initial setup. Keep your firmware updated to protect against known vulnerabilities.
11. Warranty and Support
For warranty information, technical support, and service inquiries, please refer to the documentation provided with your purchase or visit the official Tenda website. Keep your proof of purchase for warranty claims.
