1. Safety Information
WARNING
- This product is an electronic device for indoor use only. It is not a professional safety or lifesaving device. Improper use or failure to follow these instructions may cause fire, electric shock, personal injury, or product damage.
DANGER
- Risk of electric shock and fire. Do not use this product near water, in humid or wet places.
- Small parts may exist. Keep away from children under 3 years old and pets to avoid choking or swallowing.
CAUTION
- Do not disassemble, repair, or modify the product by yourself. Any unauthorized disassembly will void the warranty.
- Do not place near heat sources, direct sunlight, or unstable surfaces.
- Use only the recommended power supply or battery type. Do not mix old and new batteries.
- Dispose of waste batteries according to local environmental regulations.
- This product is not a toy. Do not let children play with it without adult supervision.
2. Product Overview
The UGOOS UR02 is a Bluetooth BT Remote Control designed for use with various Ugoos TV Box models and other compatible devices. It features voice control, air mouse functionality, and programmable infrared (IR) buttons for enhanced user experience.
Intended Use
This remote control is intended for indoor daily use, primarily for controlling compatible TV boxes and smart home auxiliary functions.
Compatibility
The UGOOS UR02 remote control is 100% suitable for the following models:
- Ugoos AM8/AM8 Pro
- Ugoos AM7
- Ugoos AM6B Plus
- Ugoos AM6 Plus/AM6 Pro/AM6
- Ugoos X4Q Cube/X4Q Pro/X4Q Plus/X4Q Extra
- Ugoos X4 Cube/X4 Pro/X4 Plus
- Ugoos X3 Cube/X3 Pro/X4 Plus
- TOX1/TOX3/TOX4

3. Setup
3.1 Battery Installation
The UGOOS UR02 remote control requires 2 AAA batteries (not included).
- Locate the battery compartment on the back of the remote control.
- Slide open the battery cover.
- Insert two AAA batteries, ensuring correct polarity (+/-).
- Close the battery cover securely.

3.2 Pairing the UGOOS UR02 Remote
To use the Bluetooth functions, you need to pair the remote with your TV Box:
- Please, hold down the Back and Menu buttons simultaneously.
- The blue light on the remote will start to flash slowly after 3 seconds, indicating it has entered pairing mode.
- Turn on the Bluetooth search function on your TV Box and wait until it finds "Ugoos Remote".
- Pick the "Ugoos Remote" name from the list, click for pairing, and accept any system's request.
- The blue light on the Ugoos UR02 Remote control will go out if the pairing is successful.

3.3 Gyro Sensor Calibration (Air Mouse)
The RC in air mouse mode can be calibrated for proper gyro sensor operation:
- Press "OK" and "MENU" for 3 seconds. The red LED long light flashes to enter the calibration state.
- Place the RC still and do not move it.
- The red LED starts flashing after calibration.
- The red LED turns to a long light, indicating calibration has been performed successfully.
- Press any key to exit.
Note: After re-power and hibernation, the mouse is turned off by default, and the hibernation function is performed without operation in 30 seconds.
4. Operation
4.1 General Usage
The UGOOS UR02 remote has 24 buttons, including four direction keys and 10 infrared learning keys, for comprehensive control of your TV Box.
4.2 Air Mouse Function
In Bluetooth mode, the remote can operate as an air mouse:
- Click the "mouse" button to activate the air mouse. Use the gyro sensor to change the pointer position on the screen.
- Press the "mouse" button again to turn off air mouse mode.

4.3 Voice Search
The remote includes an in-built microphone for voice search, making it easy to operate your TV Box with voice commands (e.g., "Open YouTube", "Open PlayStore"). This feature is compatible with Google Assistant.

6. Cleaning & Maintenance
- Clean the remote control with a dry soft cloth. Do not use liquid or corrosive cleaners.
- Remove the batteries if the product will not be used for a long time to prevent leakage.
- Store the remote control in a cool, dry place.
7. Troubleshooting
7.1 Pairing Issues
- Ensure the remote is in pairing mode (blue light flashing slowly).
- Check that your TV Box's Bluetooth is enabled and searching for devices.
- Verify that the remote is within effective working distance and there is no strong signal interference.
7.2 Air Mouse Inaccuracy
- If the air mouse feels inaccurate, navigate to the mouse options in your TV Box settings and adjust the pointer value (e.g., set to 0 if it was at -2).
- Perform a gyro sensor calibration as described in Section 3.3.
7.3 Programmable Buttons Not Working
- Ensure you are attempting to program the grey buttons, as the learning function is primarily supported for these in infrared mode.
- Follow the button learning steps carefully, ensuring the remotes are 3-5 cm apart.
- Some specific functions (e.g., TV power off) might have limitations when programmed via IR learning, depending on the TV Box's capabilities.
7.4 Compatibility with Non-Ugoos Devices
- While designed for Ugoos TV Boxes, some users report limited or no functionality with other devices like Chromecast Google TV. Verify compatibility with your specific device model before purchase.
8. Specifications
| Feature | Detail |
|---|---|
| Model No. | UR02 |
| Transmission Type | Infrared and Bluetooth version ver. 4.1, 4.2, 5.0 compatible |
| Learning Function | Yes |
| Number of Keys | 24 pcs |
| Sensing Option | Gyro Sensing |
| Search Option | In-built microphone for a voice search |
| Max Operation Distance | Up to 8 meters long without obstacles |
| Keys Design | 24 keys including four direction keys and 10 infrared learning keys |
| LED Functionality | Remote control interface includes 3 indicators: infrared default mode (red LED bright), Bluetooth mode (green LED bright), learning mode (blue LED bright) |
| Battery | AAA Battery 2pcs (not included) |
| Form-factor | Others |
| Wireless Communication | Bluetooth |
| Use | TV |
| Support APP | No |
| Origin | Mainland China |
| Operating Temperature | -10°C to +55°C |

9. Compliance Markings
This product bears the CE Mark in accordance with applicable European regulations.
Applicable Regulations & Harmonized Standards
- Radio Equipment Directive 2014/53/EU
- Electromagnetic Compatibility Directive 2014/30/EU
- Low Voltage Directive 2014/35/EU
- Harmonized standards: EN 300 220-1, EN 300 220-2, EN 301 489-17, EN 55032, EN 55024, EN 61000-3-2, EN 61000-3-3, EN 62368-1
10. Warranty & Support
Warranty
This product has a 2-year limited warranty from the date of purchase. The warranty does not cover damage caused by improper use, disassembly, or accidents.
Additional Resources
For further information and support, you may refer to the User Manual (PDF).
11. User Tips
- The colored buttons can be assigned to either Bluetooth or Infrared functions, offering great flexibility.
- The air mouse is designed to be less sensitive, allowing for more confident clicks on small on-screen objects.
- The dedicated delete button and media control buttons enhance usability.
- If the air mouse feels inaccurate, check your TV box's mouse options and adjust the pointer sensitivity (e.g., setting it to 0 if it was a negative value).
