1. Introduction
The JOOAN W10Z is an advanced 4K (6MP/8MP HD) outdoor smart home security camera featuring a unique three-lens, dual-screen design with 10X optical zoom. It offers comprehensive surveillance capabilities including motion detection, auto-tracking, smart night vision, and two-way audio, all housed in an IP66 waterproof casing suitable for various environments.
Figure 1: JOOAN W10Z Camera Overview
Camera Components
The camera features the following main components:
- Top Section: Microphone, Lens, White LEDs, Reset button (position may vary by model).
- Bottom Section: SD card slot, Speaker, White LEDs, Infrared LEDs, Zoom lens.
- Rear: Power port, Ethernet port (for wired connection).
Figure 2: Three Lenses & Dual Screen Configuration
2. Specifications
| Feature | Description |
|---|---|
| Resolution | 4K (6MP/8MP HD) |
| Lens Configuration | Three lenses: Upper 2.8mm (fixed), Lower 12mm (PTZ) |
| Optical Zoom | 10X Auto Zoom |
| PTZ Control | Pan: 355°, Tilt: 90° (for lower lens) |
| Night Vision | Infrared Light, White Light, Double Light Vigilance modes (built-in dual-light LED) |
| Weather Resistance | IP66 Waterproof and Dustproof |
| Operating Temperature | -20°C ~ 50°C |
| Connectivity | 2.4G WiFi / RJ-45 Ethernet |
| Power Supply | DC 5V adapter |
| Storage Options | TF/SD card (max 128GB), Cloud Storage |
| Audio | Two-way voice communication (built-in mic and speaker) |
| Mobile App | CAM720 (available on Google Play and iOS APP Store) |
| Dimensions | 230*170*110mm |
Figure 3: IP66 Waterproof and Dustproof Design
3. App Setup
3.1 Download and Install CAM720 App
To manage your JOOAN W10Z camera, you need to download and install the "CAM720" application on your smartphone.
- Scan the QR code below with your phone's camera or QR code scanner.
- Alternatively, search for "CAM720" in the App Store (for iOS devices) or Google Play (for Android devices) and install the application.
(Note: A QR code for app download would typically be provided here. Please refer to the product packaging or official documentation for the specific QR code.)
3.2 Register and Login
- Open the CAM720 app.
- Click "Sign up", enter your email, set your app password, and verify the code.
- Once registered, log in to your account.
Note: If you do not register an account, remote viewing will not be available. You can still use a standalone mode for local viewing, but this limits functionality.
4. Camera Connection
4.1 Prerequisites for Connection
- App Permissions: Ensure GPS and all necessary permissions are enabled for the CAM720 app. For iOS devices, enable location services via Settings > Privacy > Location Services.
- WiFi Network: The camera supports 2.4Ghz WiFi only. Ensure your cellphone is connected to the same 2.4Ghz WiFi network during the initial setup.
- Router Proximity: For the first connection, place the camera near your router.
- Router Name/Password: Ensure your WiFi router's name and password are not more than 16 characters.
4.2 Power On and Reset
- Plug the power adapter into the camera and a power outlet.
- Long-press the reset button for approximately 5-8 seconds until you hear a "Di" sound. The camera will perform a self-inspection after hearing "Di" twice.
4.3 WiFi Connection
- In the CAM720 app, click the "+" icon and select "WiFi connection".
- Check the box "configure the network when you hear the device tone" and tap "Next step".
- Follow the instructions in the app to connect your phone to the camera's temporary WiFi network (named JA-*** or JAA-***). After connecting, return to the CAM720 app.
- Enter the correct password for your home 2.4Ghz WiFi network (the one your phone is connected to) and tap "Next Step".
- Wait patiently for the device to connect. Once the camera is "online", click the video feed to view.
4.4 Wired Connection (if applicable)
If your camera model has an Ethernet port, it supports wired connection:
- Plug the power supply and an Ethernet cable into the camera. Connect the other end of the Ethernet cable to your router.
- In the CAM720 app, click the "+" icon and select "network cable connection".
- The app will search for and display the camera's IP address. Select it and click to add.
- View the video feed once the camera is online.
4.5 Bluetooth Configuration
- Ensure your phone's Bluetooth function is turned on.
- After resetting the camera (as described in 4.2), wait for two "Di" sounds, indicating the camera has completed its self-test.
- In the CAM720 app, click the "+" icon and wait 1-2 seconds for the app to automatically search for the camera's Bluetooth signal.
- Select the camera's Bluetooth signal, input your WiFi password, and click "Next".
- Wait patiently during the Bluetooth network configuration. Do not exit the app prematurely.
Video 1: CAM720 App Connection Guide (WiFi, PTZ, Zoom, Waterproof, Motion Detection)
5. Installation
5.1 Indoor Camera Installation
The camera can be placed on a desktop or mounted on a ceiling or wall.
- Attach the mounting bracket to the desired wall or ceiling location and mark the positions for drilling holes.
- Use a 6mm drill bit to create the holes. Insert the plastic expansion pipes into the drilled holes.
- Align the bracket with the holes and secure it using screws.
- Attach the camera body to the bracket by holding and turning it tightly.
5.2 Outdoor Camera Installation
For outdoor installation, ensure you use the provided bracket components.
- Assemble bracket A and bracket B by pushing them together until they lock.
- Select a suitable outdoor location. Install expansion screws on the wall at the marked positions.
- Align the assembled bracket with the screws and tighten them securely.
Figure 4: Various Installation Methods
6. Operation
6.1 Live View and App Features
Once connected, you can access various features through the CAM720 app:
- Start Live Video: View real-time footage from your camera.
- PTZ Rotation Control: Control the pan (355°) and tilt (90°) of the lower lens.
- 10X Optical Zoom: Zoom in on details within the live view.
- Switch Image Effects: Adjust video quality or display modes.
- Turn on Microphone/Voice Intercom: Enable two-way audio communication.
- Screenshot: Capture still images from the video feed.
- Full-screen Image: Expand the video feed to full screen.
- Setting of Cruise/Preset Points: Configure automated patrol routes or specific viewing angles.
- Turn on Screen Record Function: Manually record video from the live feed.
- More Functions Setup: Access additional settings and configurations.
- User Information/Modify Device Name/Add More Cameras: Manage your account and devices.
Figure 5: PTZ Control via CAM720 App
Figure 6: Dual Screen Monitoring with 10X Auto Zoom
6.2 Motion Detection & Auto Tracking
The camera features intelligent motion detection and auto-tracking capabilities:
- When the device detects a moving object, it triggers an alarm and sends real-time push notifications to your mobile app.
- Evidence is saved as snapshots or video recordings within the app.
- The lower PTZ lens can automatically track the movement of detected objects. (Note: The fixed upper lens does not support this auto-tracking function).
Figure 7: Motion Detection & Auto Tracking in Action
6.3 Smart Night Vision Modes
The camera offers three smart night vision modes for optimal visibility in low-light conditions:
- Infrared Mode: Provides clear black and white images in complete darkness using infrared LEDs.
- White Light Mode: Activates white LEDs to provide full-color night vision, illuminating the area.
- Double Light Vigilance Mode: Combines infrared and white light, typically using infrared for general surveillance and switching to white light upon motion detection for a full-color alert.
Figure 8: Smart Night Vision Modes
6.4 Two-Way Audio
With a built-in microphone and speaker, the camera supports real-time two-way audio. This allows you to communicate remotely with family members or deter intruders through the app.
Figure 9: Real-time Two-Way Audio
6.5 Playback and Storage
The camera supports both SD card recording and cloud storage for video playback.
- SD Card Recording: Supports TF/SD cards from 8GB to 128GB. Recording modes include 24/7 continuous, motion-triggered, and scheduled recording.
- Cloud Storage: New users may receive a free trial. Cloud storage ensures event recordings are saved securely, and you can download alert videos from the phone app.
Figure 10: Video Playback and Storage Options
6.6 Remote Access (P2P) and Sharing
With P2P technology, you can view live video remotely from anywhere via your smartphone or tablet. You can also share camera access with family and friends:
- Ensure the person you are sharing with has a CAM720 app account.
- In your main account, enter the email of your friend's app account or scan their account's QR code to share.
- You can freely set permissions for the shared account.
Figure 11: P2P Remote Control and Sharing
7. Maintenance
7.1 General Care
- Keep the camera clean. Gently wipe the lens and body with a soft, dry cloth.
- Ensure the camera is used within its specified operating temperature range of -20°C to 50°C.
- Avoid exposing the product and its accessories to rain or excessive moisture, despite its IP66 rating, to prolong its lifespan.
7.2 Power Adapter Safety
Only use the approved or compatible power adapter provided with the camera. Using unapproved or incompatible power adapters may lead to explosion or other dangers.
7.3 Child Safety
This product contains small parts. Keep it out of reach of children to prevent accidental swallowing. Children should only use this product under adult supervision.
8. Troubleshooting
8.1 Failed First Connection
If you encounter issues during the initial connection:
- Review the connection prerequisites in Section 4.1.
- Ensure your phone's app permissions are correctly set.
- Make sure your phone is connected to a 2.4Ghz WiFi network, and the camera is within close proximity to the router.
- Verify the WiFi password entered is correct.
- Refer to the operation video (see Section 10 for link) or contact customer support.
8.2 Camera Offline After Router Change
If you change your router or WiFi network, the camera will lose its connection:
- Delete the camera from the CAM720 app.
- Move the camera close to the new router.
- Power cycle and reset the camera (long-press reset button).
- Add the camera again to the app following the WiFi connection steps in Section 4.3.
8.3 Recording Issues (SD Card)
If the camera stops recording to the SD card:
- Check the status of the SD card within the CAM720 app settings.
- Verify the recording setup (e.g., 24/7, motion-triggered, scheduled) is correctly configured.
- Try using a different, compatible SD card to test if the original card is faulty.
- Ensure the SD card is properly inserted into the slot.
8.4 Camera Frequently Offline
If your camera frequently goes offline:
- Check the power adapter and the power outlet for stable power supply.
- Verify your router's WiFi signal strength in the camera's location. Weak signals can cause disconnections.
- Ensure your home network is functioning normally.
- If problems persist, reconfigure the camera or contact support.
9. User Tips
- Optimal WiFi Signal: Always ensure the camera is installed in an area with a strong 2.4Ghz WiFi signal. Avoid locations where the signal might be obstructed or weak.
- Initial Setup Proximity: For the smoothest initial setup, keep the camera and your WiFi router close to each other.
- App Permissions: Double-check that the CAM720 app has all necessary permissions, especially location services, to avoid connection issues.
- Router Password Length: Keep your WiFi password concise (under 16 characters) to prevent potential connection problems.
10. Warranty and Support
JOOAN offers a one-year warranty and lifetime technical support for this product. If you encounter any issues or have questions, please do not hesitate to contact us. We are committed to providing effective solutions quickly.
Contact Information:
- Email: technicalreply@qacctv.com, market@gacctv.com
Operation Videos:
For detailed visual guides, you can access our YouTube channel by scanning the QR code below or contacting us directly for specific operation videos.
(Note: A QR code for YouTube videos would typically be provided here. Please refer to the product packaging or official documentation.)
11. Package Contents
Please check the package to ensure all items are present:
- JOOAN W10Z Camera Unit x 1
- Power Supply x 1
- User Manual x 1
- Mounting Bracket and Screws (included)
Figure 12: Package Contents
