1. Introduction
Welcome to the Hello Watch 3 +Ultra Gen2 Smart Watch user manual. This guide provides detailed instructions on how to set up, operate, and maintain your new smartwatch. Designed for both men and women, this device combines advanced health monitoring with smart features, all presented on a vibrant AMOLED display.
Please read this manual thoroughly before using your smartwatch to ensure proper operation and to maximize its capabilities.
2. Specifications
| Feature | Specification |
|---|---|
| Display | 2.04-inch Full HD Ltpo AMOLED Screen, 485*520 Resolution, 90Hz Refresh Rate |
| Processor | A16 CPU (JL7012A) |
| Storage | 4GB ROM |
| Dimensions | L49*43*14mm |
| Case Material | 49mm 1:1 Titanium Alloy with Metal Strap Lock Button and Real Screw Back |
| Strap Material | Standard Silicone (suitable for 44/45/49mm straps) |
| Charging | Wireless Magnetic Charging |
| Battery | 450mAh Lithium-ion Polymer Battery |
| Battery Life | Up to 7 days (typical usage) |
| Bluetooth Version | 5.3 |
| Compatibility | Android 5.0+ / iOS 8.0+ |
| App Name | Qifit |
| Waterproof Grade | Life Waterproof |
| Metrics Measured | Heart Rate, Blood Pressure, Blood Oxygen, Sleep, Temperature |
| Activity Tracked | Steps, Fitness, Sleep, Mood, 173 Sports Modes |
| Languages | English, Russian, Spanish, Polish, Portuguese, Turkish, Italian, French, German, Korean, Japanese, Ukrainian, Hebrew, Dutch, Arabic, Indonesian, Greek |
3. Package Contents
Upon opening your Hello Watch 3 +Ultra Gen2 Smart Watch package, you should find the following items:
- Hello Watch 3 +Ultra Gen2 Smart Watch
- Silicone Strap
- Wireless Magnetic Charging Cable
- User Manual (this document)
- Optional: Screen Protector and Protective Case (may be included as a free gift with some purchases)

4. Setup Guide
4.1. Charging the Smart Watch
Before initial use, fully charge your smartwatch. Connect the wireless magnetic charging cable to a USB power adapter (not included) and place the back of the watch onto the magnetic charging pad. The watch screen will indicate charging status.
4.2. Power On/Off
- Power On: Press and hold the side button until the screen lights up.
- Power Off: Press and hold the side button, then select the 'Power Off' option on the screen.
4.3. App Installation (Qifit)
To unlock the full potential of your smartwatch, download and install the 'Qifit' app on your smartphone.
- Scan the QR code provided in the watch's packaging or search for 'Qifit' in your smartphone's app store (Google Play Store for Android, Apple App Store for iOS).
- Install the app and grant necessary permissions.
4.4. Pairing with Your Smartphone
Ensure Bluetooth is enabled on your smartphone and the watch is powered on.
- Open the Qifit app on your smartphone.
- Follow the in-app instructions to search for and connect to your Hello Watch 3 +Ultra Gen2.
- Confirm the pairing request on both your smartphone and smartwatch.

5. Operating Instructions
5.1. Basic Navigation
- Touch Screen: Swipe left/right/up/down to navigate menus and notifications. Tap to select.
- Side Button: Press to return to the home screen or access the app list. Long press for power options.
- Rotary Crown: Rotate to scroll through menus, adjust volume, or zoom in/out. Press to confirm selection.
- Orange Key: This customizable button can be assigned to quickly launch a specific function or app.
5.2. Customizing Watch Faces
Long press on the home screen to change watch faces. More options are available through the Qifit app, including custom watch faces.
5.3. Health Monitoring
Your smartwatch can track various health metrics:
- Heart Rate: Access the Heart Rate app to measure your current heart rate.
- Blood Oxygen (SpO2): Use the Blood Oxygen app for measurements.
- Blood Pressure: Utilize the Blood Pressure app for readings.
- Sleep Monitoring: Wear the watch to bed for automatic sleep tracking.
- Temperature Measurement: Check your body temperature using the dedicated app.
- Sedentary Reminder: Set reminders in the Qifit app to encourage movement.
- Drinking Water Reminder: Configure reminders to stay hydrated.
5.4. Activity Tracking & Sports Modes
The watch tracks steps, distance, and calories burned. It also supports 173 different sports modes. Select your desired activity from the Sports app to begin tracking your workout.
5.5. Communication Features
- Bluetooth Calls: Make and receive calls directly from your watch when connected to your phone.
- Message/Call Reminders: Receive notifications for incoming calls and messages. Unread messages are indicated by a red dot.
- Contacts: Store up to 500 contacts for quick dialing.
5.6. Music & Audio
- Local Music: Store and play music directly from the watch's 4GB ROM. Supports both iOS and Android phones for music transfer.
- Sound Recording: Use the built-in recorder for voice notes.
- Bluetooth Earphone Connectivity: Connect Bluetooth earphones to your watch for private audio playback.
5.7. Smart Features
- NFC Access Control: Use the watch as an NFC access control card. Record the watch's NFC ID with your access control system. Note: Does not support NFC payment.
- Voice Assistant: Activate your phone's voice assistant through the watch.
- Compass: Utilize the real compass function for navigation.
- Weather Forecast: Get real-time weather updates.
- Calculator, Timer, Alarm Clock, World Time, Countdown: Standard utility functions.
- E-book: Download and read e-books on your watch.
- Photo Album: Store images in the 4GB ROM for viewing on the device.
5.8. Display & Customization
- Always-on Display: Keep the time visible without fully activating the screen.
- Screen Off Clock: Display a clock when the screen is off.
- Raise to Wake Up: Lift your wrist to automatically turn on the screen.
- Cover to Turn Off Screen: Cover the screen with your palm to turn it off.
- Vibration/Brightness/Volume Adjustment: Customize these settings to your preference.
- Lock Screen Password: Enhance security with a password.
- Uninstall Built-in Apps: Some pre-installed apps can be uninstalled.
- Shortcut Action Bar: Customize the quick access action bar.
6. Maintenance
6.1. Cleaning Your Smart Watch
Regularly clean your watch and strap to prevent skin irritation and maintain performance. Use a soft, lint-free cloth. If necessary, slightly dampen the cloth with plain water. Avoid using harsh chemicals, abrasive materials, or ultrasonic cleaners.
6.2. Water Resistance
The Hello Watch 3 +Ultra Gen2 is Life Waterproof. This means it is resistant to splashes, rain, and can be worn while washing hands. However, it is not suitable for swimming, bathing, or diving. Do not expose the watch to hot water, steam, or corrosive liquids such as hand sanitizer or soap, as these can damage internal components and void the warranty.
6.3. Battery Care
- Avoid extreme temperatures, which can degrade battery life.
- Do not leave the watch fully discharged for extended periods.
- Use only the provided wireless magnetic charging cable.
7. Troubleshooting
7.1. Watch Not Turning On
- Ensure the watch is fully charged. Connect it to the charger for at least 30 minutes.
- Try pressing and holding the side button for 10-15 seconds.
7.2. Pairing Issues with Qifit App
- Make sure Bluetooth is enabled on your smartphone and the watch.
- Ensure the Qifit app has all necessary permissions granted.
- Restart both your smartphone and the smartwatch.
- Try unpairing the watch from your phone's Bluetooth settings and re-pairing through the Qifit app.
7.3. Inaccurate Health Readings
- Ensure the watch is worn snugly on your wrist, but not too tight.
- Keep the sensor clean and free from debris.
- Note that smartwatches are not medical devices; readings are for reference only.
7.4. NFC Access Control Not Working
The watch's NFC function is for access control only, not payments. To use it, you must register the watch's NFC ID with your building's or system's access control reader. The watch itself does not have a visible NFC software icon.
7.5. Positioning Feature
The watch does not have a built-in GPS chip. For real-time positioning, you must connect the watch to the Qifit mobile app, which then pushes location information to the watch.
8. User Tips
- Photo Album: Utilize the 4GB ROM to store and view images directly on your watch. This is a great way to keep cherished memories handy.
- AMOLED Display: The Ltpo AMOLED screen offers vibrant colors and deep blacks. Take advantage of the 'Always-on Display' feature for convenience without significant battery drain.
- Performance: The A16 CPU ensures smooth operation and responsiveness, making navigation and app usage fluid.
9. Frequently Asked Questions (FAQ)
Q: Can I view images on the device?
A: Yes, the Hello Watch 3 +Ultra Gen2 has 4GB of ROM, allowing you to store and view images directly on the watch, functioning as a photo album.
Q: What is the hardware version and is the screen truly AMOLED?
A: The watch features an A16 CPU and an Ltpo AMOLED screen, confirming its advanced hardware and display technology.
10. Warranty and Support
Your Hello Watch 3 +Ultra Gen2 Smart Watch is covered by a standard manufacturer's warranty against defects in materials and workmanship. Please refer to your purchase documentation for specific warranty terms and duration.
For technical support, troubleshooting assistance, or warranty claims, please contact the retailer or manufacturer's customer service. Keep your proof of purchase handy when seeking support.