1. Introduction
Thank you for choosing the Xiaomi Robot Vacuum Mop S12. This intelligent cleaning device is designed to provide efficient and thorough cleaning for your home with its advanced LDS laser navigation system and powerful suction. This manual will guide you through the setup, operation, and maintenance of your new robot vacuum mop.
2. Safety Information
Please read all safety instructions carefully before using the device. Keep this manual for future reference.
- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
- Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
- Ensure the power adapter is compatible with your local power supply.
- Do not use the robot in environments with open flames, flammable or explosive materials.
- Do not use the robot to clean up burning objects, such as cigarette butts or ashes.
- Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
- Do not operate the robot in a room where an infant or child is sleeping.
- Always remove the battery before disposal.
3. Package Contents
Ensure all items are present and in good condition:
- Robot Vacuum Mop S12
- Charging Dock
- Power Adapter
- Water Tank (pre-installed with mop pad)
- Side Brush
- Cleaning Tool
- User Manual
4. Product Overview
4.1 Robot Vacuum Mop
- Top View: LDS Laser Navigation Sensor, Power/Clean Button, Dock Button.
- Side View: Collision Sensor, Charging Contacts, Air Vent.
- Bottom View: Side Brush, Main Brush, Main Wheels, Universal Wheel, Cliff Sensors, Mop Pad, Water Tank Release Button.
4.2 Charging Dock
The charging dock is used to charge the robot and serves as its home base. It features charging contacts and a power indicator light.
5. Setup
5.1 Charging Dock Placement
- Place the charging dock against a wall on a level surface.
- Ensure there is at least 0.5 meters (1.6 ft) of clear space on both sides of the dock and 1.5 meters (4.9 ft) in front of it.
- Connect the power adapter to the charging dock and plug it into a power outlet.
- Ensure the charging dock is connected to power, and the indicator light is on.
5.2 Initial Charging
- Place the robot onto the charging dock. The robot will automatically turn on and begin charging.
- For first-time use, it is recommended to fully charge the robot before starting a cleaning task.
5.3 Installing the Side Brush
Align the side brush with the square post on the bottom of the robot and press it down until it clicks into place.
5.4 Installing the Water Tank and Mop Pad
- Press the water tank release button and slide out the water tank.
- Open the water tank cap, fill it with clean water, and securely close the cap.
- Attach the mop pad firmly to the water tank.
- Slide the filled water tank back into the robot until it clicks into place.
5.5 Connecting to the Xiaomi Home App
- Download the Xiaomi Home app from your app store (Google Play or Apple App Store).
- Open the app and create or log in to your Xiaomi account.
- Tap '+' in the top right corner to add a device.
- Select 'Xiaomi Robot Vacuum Mop S12' from the list or scan the QR code on the robot.
- Follow the in-app instructions to connect the robot to your Wi-Fi network.
6. Operating Instructions
6.1 Starting/Pausing/Stopping Cleaning
- Start Cleaning: Press the Power/Clean button on the robot or tap 'Clean' in the Xiaomi Home app. The robot will automatically map your home using LDS laser navigation and plan an efficient cleaning path.
- Pause Cleaning: Press the Power/Clean button during cleaning.
- Stop Cleaning: Press and hold the Power/Clean button for 3 seconds, or tap 'Stop' in the app.
6.2 Returning to Charging Dock
Press the Dock button on the robot or tap 'Recharge' in the Xiaomi Home app. The robot will return to its charging dock automatically.
6.3 Cleaning Modes and Suction Power
You can select various cleaning modes and adjust suction power via the Xiaomi Home app:
- Vacuuming Only: For dry cleaning.
- Vacuuming & Mopping: For combined cleaning.
- Mopping Only: For wet cleaning (ensure water tank is filled).
- Suction Levels: Quiet, Standard, Strong, Turbo (4000 Pa max).
- Water Levels: Low, Medium, High (for mopping).
6.4 Advanced Features (via Xiaomi Home App)
- Custom Cleaning: Select specific rooms or areas to clean.
- Restricted Areas/Virtual Walls: Draw virtual boundaries to prevent the robot from entering certain areas.
- Scheduled Cleaning: Set specific times for the robot to clean automatically.
- Multi-floor Mapping: The robot can save maps of multiple floors in your home.
7. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your robot vacuum mop.
7.1 Emptying the Dustbin
- Open the top cover of the robot.
- Press the dustbin release button and lift out the dustbin.
- Open the dustbin cover and empty its contents into a trash bin.
7.2 Cleaning the Filter
- Remove the filter from the dustbin.
- Tap the filter gently to remove dust.
- Rinse the filter under running water. Ensure it is completely dry before reinstalling (allow 24 hours).
7.3 Cleaning the Main Brush
- Flip the robot over.
- Press the clips to remove the main brush cover.
- Lift out the main brush.
- Use the cleaning tool to remove hair and debris tangled around the brush.
- Reinstall the main brush and cover.
7.4 Cleaning the Side Brush
Regularly check the side brush for tangled hair or debris. Remove and clean if necessary. Replace if damaged.
7.5 Cleaning the Mop Pad
Remove the mop pad from the water tank after each use. Wash it thoroughly with water and let it air dry. Replace the mop pad every 3-6 months depending on usage.
7.6 Cleaning Sensors and Charging Contacts
Use a soft, dry cloth to wipe the following components:
- Cliff Sensors (on the bottom of the robot)
- Charging Contacts (on the robot and charging dock)
- LDS Laser Navigation Sensor (on top of the robot)
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot does not turn on | Low battery; Power button not pressed long enough | Place on charging dock; Press and hold Power button for 3 seconds |
| Robot cannot charge | Charging contacts dirty; Charging dock not powered | Clean charging contacts; Ensure dock is plugged in |
| Robot gets stuck frequently | Obstacles in path; Cliff sensors dirty | Clear obstacles; Clean cliff sensors |
| Poor cleaning performance | Dustbin full; Brushes tangled; Filter clogged | Empty dustbin; Clean brushes; Clean/replace filter |
| Water not dispensing for mopping | Water tank empty; Water outlet clogged; Mop pad not installed correctly | Fill water tank; Clean water outlet; Reinstall mop pad |
9. Specifications
| Feature | Detail |
|---|---|
| Model | Robot Vacuum Mop S12 |
| Navigation System | LDS Laser Navigation |
| Max Suction Power | 4000 Pa |
| Battery Capacity | 3200 mAh |
| Rated Power | 45 W |
| Dustbin Capacity | 300 ml |
| Water Tank Capacity | 170 ml (Electronically controlled) |
| Dimensions | Approx. 350 x 94.5 mm (Diameter x Height) |
| Weight | Approx. 3.6 kg |
| Wireless Connectivity | Wi-Fi IEEE 802.11b/g/n 2.4 GHz |
10. User Tips
- Pre-clean Area: Before the robot starts cleaning, remove any loose cables, small objects, or fragile items from the floor to prevent entanglement or damage.
- Regular Maintenance: Don't wait for performance to drop. Empty the dustbin and clean brushes and filters regularly, especially if you have pets.
- Water Tank Care: Always empty the water tank after mopping to prevent mold or odors, and allow the mop pad to dry completely.
- App Features: Explore all features in the Xiaomi Home app, such as setting no-go zones or scheduling cleanings, to maximize convenience and efficiency.
- Firmware Updates: Check the Xiaomi Home app periodically for firmware updates to ensure your robot has the latest features and bug fixes.
11. Warranty and Support
Your Xiaomi Robot Vacuum Mop S12 comes with a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the warranty card included in your package or contact Xiaomi customer support.
For technical support, troubleshooting assistance, or to inquire about replacement parts, please visit the official Xiaomi support website or contact their customer service hotline in your region.
