1. Introduction
Thank you for choosing the HOMPANY SmartVac 12 Cordless Stick Vacuum Cleaner. This powerful and versatile vacuum is designed to provide efficient and convenient cleaning for your home. Featuring a 450W motor, up to 40Kpa suction, and a long-lasting battery with up to 60 minutes of runtime, it tackles dirt, debris, and pet hair with ease. Its innovative self-standing design, anti-tangled V-shaped brush, and user-friendly LED display enhance your cleaning experience.
Figure 1: HOMPANY SmartVac 12 with accessories and LED display.
2. Important Safety Instructions
Please read all instructions carefully before using this appliance. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- This appliance is for household use only. Do not use outdoors or on wet surfaces.
- Do not allow children to operate the vacuum cleaner. Close supervision is necessary when used near children.
- Do not pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use without the dust cup and/or filters in place.
- Turn off the appliance before connecting or disconnecting the motorized brush, extension wand, or other accessories.
- Use only as described in this manual. Use only manufacturer's recommended attachments.
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
- Exercise extra care when cleaning on stairs.
- Store the appliance indoors in a cool, dry place.
3. Package Contents
Carefully unpack your HOMPANY SmartVac 12 and check that all items are present and in good condition. If any items are missing or damaged, please contact customer support.
- Main Unit (Motor & Dustbin Assembly)
- Extension Wand
- Upgraded Carpet & Floor Brush (V-shaped)
- Crevice Tool (Flat Suction Nozzle)
- 2-in-1 Brush Tool
- Charging Adapter
- Wall Mount Bracket & Screws (for storage, optional charging)
- Spare Washable Filters (2 included)
Figure 2: Included accessories and vacuum configurations.
4. Assembly and Initial Setup
Follow these steps to assemble your vacuum cleaner and prepare it for first use.
4.1 Assembly
- Attach the Extension Wand: Align the electrical contacts of the extension wand with the main unit and push until it clicks into place.
- Attach the Floor Brush: Align the electrical contacts of the floor brush with the bottom of the extension wand and push until it clicks.
- Attach Accessories: For handheld use, attach the crevice tool or 2-in-1 brush directly to the main unit. For extended reach, attach them to the extension wand.
Figure 3: Vacuum configurations for versatile cleaning.
4.2 Initial Charging
Before first use, fully charge the vacuum cleaner for approximately 4 hours.
- Connect the charging adapter to the charging port on the main unit.
- Plug the adapter into a wall outlet. The LED display will show charging status.
- The vacuum features a self-standing design, allowing it to stand upright independently during charging or breaks.
Figure 4: Self-standing feature during charging.
5. Operating Instructions
Learn how to effectively use your HOMPANY SmartVac 12 for various cleaning tasks.
5.1 Power On/Off and Mode Selection
- Power On: Press the power button on the main unit to turn on the vacuum. It will start in ECO mode.
- Change Modes: Press the mode selection button to cycle through ECO, MID, and MAX suction modes.
- Power Off: Press the power button again to turn off the vacuum.
5.2 LED Smart Display
The intuitive LED display provides real-time information about your vacuum's status:
- Power Indicator: Shows remaining battery percentage (0-100).
- Gear Indicator: Displays the current suction mode (Min, Mid, Max).
- Floor Brush Stall Indicator: Illuminates if the floor brush is obstructed.
- Full Cup Indicator: Alerts when the dustbin needs emptying.
Figure 5: Understanding the LED Smart Display.
Figure 6: Stylish large LED display showing power and mode.
5.3 Using the Floor Brush
The upgraded V-shaped floor brush is designed for deep cleaning on both carpets and hard floors, reducing hair entanglement and providing powerful suction.
- The brush head features LED lights to illuminate dark areas.
- Its flexible rotation allows for easy cleaning around furniture and in tight corners.
- The brush provides traction for effortless cleaning across various surfaces.
Figure 7: Upgraded carpet and floor brush with LED lights.
Figure 8: Deep cleaning performance on carpet.
Figure 9: Powerful suction on hard floors.
Figure 10: Floor brush with traction for effortless cleaning.
6. Maintenance and Care
Regular maintenance ensures optimal performance and extends the lifespan of your vacuum cleaner.
6.1 Emptying the Dustbin
Empty the dustbin when the 'Full Cup Indicator' illuminates on the LED display or when visibly full.
- Ensure the vacuum is turned off.
- Position the dustbin over a trash can.
- Press the one-touch release button on the dustbin to open the bottom flap and release debris.
- Close the flap securely after emptying.
Figure 11: One-key dustbin emptying.
6.2 Cleaning the Filters
The vacuum features a multi-layer 5-cone filtration system, including a HEPA filter, which captures 99.97% of dust particles. Regular cleaning is essential.
- Ensure the vacuum is turned off.
- Twist and remove the dustbin from the main unit.
- Remove the filter components (stainless steel filter, multi-cone cyclone, HEPA filter).
- Tap off loose dust from all filter components.
- Rinse the washable filters under cold running water until the water runs clear. Do NOT wash the main unit or motor.
- Allow all filter components to air dry completely for at least 24 hours before reassembling. Ensure they are completely dry to prevent damage to the motor.
- Reassemble the filters and dustbin in reverse order.
Figure 12: 5-layer + 5-cone fine filtration system.
Figure 13: Multi-layer 5-cone filter system diagram.
6.3 Cleaning the Roller Brush
Periodically check the roller brush for tangled hair or debris.
- Ensure the vacuum is turned off and disconnected from the extension wand.
- Locate the release tab on the side of the floor brush head and open it to remove the roller brush.
- Use scissors or a cleaning tool to cut and remove any tangled hair or fibers.
- Reinsert the roller brush and secure the release tab.
7. Troubleshooting
If you encounter issues with your vacuum cleaner, refer to the following table for common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Vacuum does not turn on | Battery is depleted Power button not pressed correctly | Charge the vacuum cleaner Ensure the power button is fully pressed |
| Weak suction power | Dustbin is full Filters are clogged Nozzle/hose is blocked | Empty the dustbin Clean or replace filters Check for and remove any blockages |
| Roller brush not spinning | Hair/debris tangled in brush Brush head obstructed Floor brush stall indicator is on | Clean the roller brush Remove any obstructions from the brush head Check for blockages and clear them |
| Short runtime | Battery not fully charged Using MAX mode continuously | Ensure battery is fully charged Use ECO or MID mode for longer cleaning sessions |
| LED display not working | Battery issue Internal fault | Ensure battery is charged. If problem persists, contact customer support. |
If the problem persists after trying these solutions, please contact HOMPANY customer support.
8. Specifications
Technical details for the HOMPANY SmartVac 12.
| Feature | Specification |
|---|---|
| Brand Name | HOMPANY |
| Model | SmartVac 12 |
| Power (W) | 450W |
| Suction Power | Up to 40Kpa |
| Battery Life | ECO Mode: Up to 60 minutes MID Mode: 30-40 minutes MAX Mode: 15-30 minutes |
| Battery Type | Li-ion |
| Dust Box Capacity (L) | 1-2 L |
| Filter Type | HEPA, Multi-cone (5 layers + 5 cone) |
| Installation | Rod Type |
| Voltage | 100-240V |
| Weight | 3 - 6 KG |
| Number of Operating Modes | 3-4 |
| LCD Display | Yes |
| Turbo Brush | Yes |
| Cord Length | Wireless |
| Certification | EMC, CE |
| Origin | Mainland China |
Figure 14: 450W Powerful Motor.
Figure 15: Battery runtime across different modes.
9. User Tips
- Optimize Battery Life: Use the ECO mode for general cleaning tasks to maximize runtime. Reserve MID and MAX modes for tougher messes or deep cleaning carpets.
- Maintain Suction: Regularly empty the dustbin and clean the filters. Clogged filters are the most common cause of reduced suction.
- Self-Standing Convenience: Utilize the self-standing feature for quick pauses during cleaning or for convenient storage and charging without needing a wall mount.
- Replacement Parts: For replacement batteries or other parts, please contact HOMPANY customer support directly to ensure compatibility and authenticity.
10. Warranty and Customer Support
HOMPANY is committed to providing high-quality products and excellent customer service.
10.1 Warranty Information
Your HOMPANY SmartVac 12 comes with a 2-year return and exchange service. This warranty covers manufacturing defects and malfunctions under normal use. Please retain your proof of purchase for warranty claims.
10.2 Customer Support
We offer lifetime customer service. If you have any questions, concerns, or require assistance with your vacuum cleaner, please do not hesitate to contact our support team. We are available 7 days a week, 24 hours a day.
Contact Information:
Email: support@hompany.com (Example Email, please refer to your product packaging or seller for actual contact details)
Website: www.hompany.com (Example Website)
