WJHH A11 Pro Smart Screen TWS Wireless Earbuds User Manual

1. Introduction

Thank you for choosing the WJHH A11 Pro Smart Screen TWS Wireless Earbuds. These earbuds are designed to provide a premium audio experience with advanced features such as touch control, an integrated LCD screen, Environmental Noise Cancelling (ENC) for calls, super bass, and extended battery life. Enjoy immersive sound with BISA Dolby leveled spatial sound effects and 360° ACS panoramic sound.

Image: WJHH A11 Pro TWS Wireless Earbuds in charging case, highlighting key features and service guarantees.

2. Setup and Initial Use

2.1. Charging the Earbuds and Case

Before first use, ensure both the earbuds and the charging case are fully charged. Connect the charging case to a power source using a Type-C cable. The LCD screen on the case will indicate the charging status and battery levels.

• Charging Time: Approximately 1 hour for a full charge.
• Case Battery Capacity: 350mAh.

Image: Battery life indicators for earbuds with and without noise cancellation, and total with charging case.

2.2. Initial Pairing

For the first-time connection with a new device, manual pairing is required. Follow these steps:

1. Ensure the earbuds are in the charging case and the case has sufficient battery.
2. Open the lid of the charging case. The earbuds will automatically enter pairing mode.
3. On your device (smartphone, tablet, etc.), enable Bluetooth and search for available devices.
4. Select "A11 Pro" (or similar name) from the list of found devices to connect.
5. Once paired, the earbuds will automatically connect to your device whenever you open the charging case lid.

Image: Visual guide for opening the lid to connect, highlighting Bluetooth 5.4.

Image: Earbuds and phone displaying Bluetooth 5.4 connection and music playback.

3. Operating the Earbuds

3.1. Touch Controls

The A11 Pro earbuds feature intuitive touch controls for managing audio playback, calls, and other functions. Specific touch gestures may vary slightly, but common functions include:

• Play/Pause: Single tap on either earbud.
• Next Track: Double tap on the right earbud.
• Previous Track: Double tap on the left earbud.
• Answer/End Call: Single tap on either earbud.
• Reject Call: Long press on either earbud.
• Activate Voice Assistant: Triple tap on either earbud.
• Switch ENC/Transparency Mode: Long press on either earbud (when not on a call).

Image: LCD screen displaying earbud and case battery levels, Bluetooth status, and music controls.

3.2. LCD Screen Display

The charging case features an LCD screen that provides real-time information:

• Individual battery levels for the left and right earbuds.
• Battery level of the charging case.
• Bluetooth connection status.
• Current time.
• Music playback controls (play/pause, skip tracks).

3.3. Environmental Noise Cancelling (ENC)

The earbuds are equipped with ENC technology, specifically designed for call noise reduction. This feature helps to minimize background noise during phone calls, ensuring clearer communication. The earbuds also offer a "Permeability mode" (Transparency mode) to allow you to hear your surroundings.

3.4. Low Latency Game Mode

For an enhanced gaming experience, the A11 Pro offers a low-latency game mode with an instantaneous response time of 0.06 seconds. This mode provides a near non-sensory delay, ensuring synchronous audio for in-game actions.

Image: Description of low latency and game mode features.

3.5. Spatial Audio

Experience immersive sound with BISA Dolby leveled spatial sound effects and 360° ACS panoramic sound, providing an individualized spatial audio experience.

3.6. Waterproof and Durable Design

The earbuds feature a dust and sweat-proof design with domestic waterproofing, making them suitable for various activities.

Image: Visual summary of key features including ENC, spatial audio, and waterproofing.

4. Maintenance

To ensure the longevity and optimal performance of your earbuds, follow these maintenance guidelines:

• Cleaning: Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth. Avoid using abrasive materials, solvents, or harsh chemicals. Gently clean the charging contacts on both the earbuds and the case.
• Storage: When not in use, always store the earbuds in their charging case to protect them from dust, damage, and to keep them charged.
• Water Exposure: Although the earbuds are dust and sweat-proof with domestic waterproofing, avoid prolonged submersion in water. If they get wet, dry them thoroughly before placing them back in the charging case or using them.
• Temperature: Avoid exposing the earbuds to extreme temperatures (hot or cold) or high humidity.

5. Troubleshooting

If you encounter any issues with your WJHH A11 Pro earbuds, refer to the following common troubleshooting steps:

• Earbuds not pairing:
  1. Ensure Bluetooth is enabled on your device.
  2. Make sure the earbuds and charging case are sufficiently charged.
  3. Place the earbuds back in the case, close the lid, wait a few seconds, then open the lid to re-enter pairing mode.
  4. Forget the device from your phone's Bluetooth settings and try pairing again.
• No sound from one or both earbuds:
  1. Check the volume level on your connected device.
  2. Ensure the earbuds are properly seated in your ears.
  3. Verify that the earbuds are connected to your device.
  4. Try resetting the earbuds (refer to the "Resetting Earbuds" section if available in a full manual, or try placing them in the case and re-pairing).
• Charging issues:
  1. Ensure the charging cable (Type-C) is securely connected to both the case and the power source.
  2. Try a different charging cable or power adapter.
  3. Clean the charging contacts on the earbuds and inside the case with a dry cotton swab.
• Poor sound quality or intermittent connection:
  1. Ensure there are no obstructions between your device and the earbuds.
  2. Move closer to your connected device.
  3. Avoid environments with strong Wi-Fi or other wireless interference.
  4. Try different ear tip sizes to ensure a secure and proper fit.
• Touch controls not responding:
  1. Ensure your fingers are clean and dry.
  2. Try restarting the earbuds by placing them in the case and taking them out again.

6. Specifications

Below are the technical specifications for the WJHH A11 Pro Smart Screen TWS Wireless Earbuds:

Image: Detailed product parameters and specifications.

6.1. Touch Screen Language Support

The integrated LCD screen supports multiple languages:

Image: List of supported languages for the touch screen.

7. Warranty and Support

The WJHH A11 Pro Smart Screen TWS Wireless Earbuds come with comprehensive support and warranty:

• Warranty: A 1.5-year long warranty is provided. For quality issues, a replacement will be offered; repairs are not available.
• Free Trial: Enjoy a 30-day free trial period, including a 1-month unconditional return and exchange policy.
• Customer Service: Benefit from quick response and VIP customer service from Hopora Electronics Store.
• Technical Research: Backed by 20 years of technical research.

For further assistance or warranty claims, please contact the seller, Hopora Electronics Store, through the platform where you purchased the product.