1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your BESDER 5K 10MP Wifi Camera. This advanced security camera features dual lenses, AI human detection, Pan-Tilt-Zoom (PTZ) capabilities, and supports both 2.4GHz and 5.0GHz Wi-Fi connectivity for comprehensive outdoor and indoor surveillance.

Figure 1: BESDER 5K 10MP Wifi Camera Overview
2. Package Contents
Please check the package contents carefully upon receipt. If any items are missing or damaged, please contact customer support.
- 1x Dual Lenses Camera
- 1x User Manual
- 1x Power Supply (EU/US/AU/UK Optional)
- 1x Screws Bag
- 1x Waterproof Lid

Figure 2: Package Contents

Figure 3: Power Supply and Accessories
Note: An SD card is optional and not included in all packages. If you require an extension cable for the power supply, it is sold separately. The extension cable is 3 meters (9.8ft) long, DC 12V 2A, with a 5.5*2.5mm interface.

Figure 4: Optional 3M Extension Cable
3. Product Overview
3.1 Key Features
- Resolution Options: Available in 10MP (5MP + 5MP dual lens) and 8MP (4MP + 4MP dual lens) versions.
- Dual-Lens with Dual Screen: Provides both fixed-point monitoring and pan-tilt monitoring simultaneously.
- AI Human Detection Alarm: Intelligently identifies human shapes and sends instant notifications.
- PTZ Remote Control: Rotates 320° horizontally and 90° vertically via the O-Kam Pro app.
- AI Auto Tracking: Automatically tracks moving human targets after detection.
- Connectivity: Supports 2.4GHz WiFi, 5.0GHz WiFi, and wired LAN connection.
- Night Vision: Offers 20-25 meters of colorful or black & white infrared night vision.
- Two-Way Audio: Built-in microphone and speaker for real-time communication.
- Storage: Supports TF Card (up to 128GB) and encryption security cloud storage.
- Durability: IP66 Waterproof and Dustproof for outdoor use.
- App Control: Remotely view and control via the O-Kam Pro App on your smartphone.
- ONVIF Protocol: Supports ONVIF protocol for broader compatibility.
3.2 Camera Components

Figure 5: Front View of Camera

Figure 6: Bottom View with SD Card Slot and Reset Button
4. Setup Instructions
4.1 Installation
The camera is designed for both indoor and outdoor use. Choose a suitable location that provides the desired viewing angle and is within range of your Wi-Fi network or close to a LAN cable connection point.
- Mount the camera securely using the provided screws and waterproof lid if installing outdoors.
- Ensure the camera is positioned to cover the desired area, considering its 320° horizontal and 90° vertical rotation capabilities.

Figure 7: Multi-Scenario Installation Examples
4.2 Power Connection
Connect the camera to the power supply using the provided adapter. Ensure the correct plug type (EU/US/AU/UK) is used for your region. The power supply is DC 12V.
4.3 Network Connection
The camera supports both Wi-Fi and LAN cable connections.
- Wi-Fi Connection: The camera supports both 2.4GHz and 5.0GHz Wi-Fi networks. For stable connection, 2.4GHz is generally recommended for longer transmission distances, while 5.0GHz offers stronger signals for higher image quality and fluency.
- LAN Cable Connection: For a more stable and reliable connection, you can connect the camera directly to your router using an Ethernet cable.

Figure 8: Wi-Fi and LAN Connection Options
4.4 App Installation and Pairing
Download and install the "O-Kam Pro" app on your smartphone (Android or iOS). Follow the in-app instructions to pair your camera. This typically involves scanning a QR code on the camera or manually adding the device.
5. Operating Instructions
5.1 Live View and Dual Screen Monitoring
Once connected, open the O-Kam Pro app to access the live view. The camera's dual-lens system allows for simultaneous viewing of a fixed-point and a pan-tilt view. You can switch between tracking camera and panorama camera views within the app.
Video 1: Product Demonstration and App Interface, showing camera rotation and dual-screen app view.

Figure 9: Dual Screen Monitoring in O-Kam Pro App
5.2 PTZ Control
Use the controls within the O-Kam Pro app to remotely rotate the camera. The camera supports 320° horizontal pan and 90° vertical tilt, allowing you to view every corner of the monitored area.

Figure 10: Pan and Tilt Range
5.3 AI Human Detection and Auto Tracking
Enable AI Human Detection in the app settings. The camera will then intelligently identify human shapes, trigger alarms, and send notifications to your smartphone. With auto-tracking enabled, the camera will automatically follow detected human movement.

Figure 11: AI Auto Tracking in action

Figure 12: AI Humanoid Detection Alert
5.4 Night Vision Modes
The camera offers different night vision modes:
- Color Night Vision: Provides clear and colorful images even in low-light conditions.
- Infrared Night Vision: Delivers black and white images for extended visibility in complete darkness.

Figure 13: Color vs. Infrared Night Vision
5.5 Two-Way Audio
Utilize the built-in microphone and speaker for two-way communication. You can speak through the app to anyone near the camera or listen to audio from the camera's location.

Figure 14: Two-Way Audio Communication
5.6 Recording and Storage
The camera supports continuous recording to a Micro SD card (up to 128GB, not included) or to cloud storage. Cloud storage offers enhanced data security and is available as a subscription service after an initial free period.

Figure 15: SD Card and Cloud Storage Options
6. Maintenance
To ensure optimal performance and longevity of your BESDER camera, follow these maintenance guidelines:
- Cleaning: Regularly wipe the camera lens and body with a soft, damp cloth to remove dust and dirt. Avoid using harsh chemicals or abrasive materials.
- Weather Protection: Although the camera is IP66 weatherproof, extreme weather conditions (e.g., heavy snow, direct prolonged sunlight) can affect performance. Ensure proper installation to minimize exposure.
- Firmware Updates: Check the O-Kam Pro app periodically for firmware updates. Keeping the firmware updated ensures you have the latest features and security enhancements.
- Power Supply: Ensure the power supply cable is not damaged and is securely connected.

Figure 16: IP66 Weatherproof Rating
7. Troubleshooting
If you encounter issues with your camera, refer to the following common problems and solutions:
| Problem | Possible Cause / Solution |
|---|---|
| Camera not connecting to Wi-Fi |
|
| No image or poor image quality |
|
| SD card not recognized or recording stops |
|
| AI Human Detection not working |
|
| App compatibility issues |
|
| No Power over Ethernet (PoE) | This camera is powered by a DC 12V mains electricity adapter and does not support Power over Ethernet (PoE). Ensure you use the provided power supply. |
8. Specifications
| Feature | Specification |
|---|---|
| Brand Name | BESDER |
| Model Number | A20H |
| Megapixels | 8MP / 10MP (Dual Lens: 4MP+4MP or 5MP+5MP) |
| High Definition | 8.0 Megapixels (4K/5K Ultra HD) |
| Lens Quantity | Dual Lens |
| Lens (mm) | 3.6mm |
| Zoom Type | Digital zoom (5X Digital Zoom) |
| Viewing Angle | 85° |
| Connectivity | WIFI (Dual-Band: 2.4GHz & 5.0GHz) |
| AI Functions | Human Detection, Auto Tracking |
| Audio Output | Two Way Audio |
| Color Night Vision | Yes |
| IR Distance (m) | 20 - 25 meters |
| Minimum Illumination (Lux) | 0.01Lux |
| Video Compression Format | H.265 |
| Internal Storage | Supports up to 128G TF Card (not included) |
| Power Supply | Normal, Mains Electricity |
| Power Supply (V) | DC 12V |
| Power Consumption (W) | < 8W |
| Operating Temperature | -10°C to 60°C |
| IP Rating | IP66 |
| Shell Material | Plastic |
| Installation | Side (suitable for indoor and outdoor) |
| Dimensions (L x W x D)(mm) | 185 x 165 x 105 mm (approx. 15.5cm H, 10.5cm W, 8.5cm D) |
| Supported Mobile Systems | Android, iOS |
| Supported Operating Systems | Windows 7, macOS, Windows 8, Windows 10 |
| App | O-Kam Pro App |
| ONVIF protocol | Support |

Figure 17: Product Dimensions and Key Interfaces
9. User Tips
- Power Cord Length: The standard power cord length is typically around 1 meter. If your installation requires a longer reach, consider purchasing the optional 3-meter extension cable (DC 12V 2A, 5.5*2.5mm interface) to avoid using incompatible extensions.
- App Usage: For the best experience and full functionality, always use the recommended "O-Kam Pro" app. Compatibility with other third-party apps like eCsee is not guaranteed and may lead to limited features or instability.
- SD Card Reliability: If you experience issues with the camera not recognizing the SD card after a power cycle, try re-inserting and re-formatting the card through the O-Kam Pro app. Ensure you are using a high-quality SD card.
- RTSP/ONVIF: The camera supports ONVIF protocol, which may allow for RTSP streaming. Check the O-Kam Pro app settings or the manufacturer's website for specific details on RTSP stream URLs and configuration for both lenses if needed for advanced integration.
10. Warranty and Support
Your BESDER 5K 10MP Wifi Camera comes with a one-year warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. For technical support, troubleshooting assistance, or warranty claims, please contact the seller or refer to the support section within the O-Kam Pro application.
For further assistance, please refer to the official BESDER support channels or the O-Kam Pro app's help section.
