BESDER A20H

BESDER 5K 10MP Wifi Camera PTZ Outdoor AI Human Detection Dual Screen User Manual

Model: A20H

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your BESDER 5K 10MP Wifi Camera. This advanced security camera features dual lenses, AI human detection, Pan-Tilt-Zoom (PTZ) capabilities, and supports both 2.4GHz and 5.0GHz Wi-Fi connectivity for comprehensive outdoor and indoor surveillance.

BESDER 5K 10MP Wifi Camera with features listed: 2.4/5G Wifi, 10MP, Email Alerts, AI Human, 5X Zoom, Infrared, Waterproof, 4K/5K Ultra HD.

Figure 1: BESDER 5K 10MP Wifi Camera Overview

2. Package Contents

Please check the package contents carefully upon receipt. If any items are missing or damaged, please contact customer support.

Contents of the BESDER camera package including camera, manual, power supply, screws, and waterproof lid.

Figure 2: Package Contents

Detailed view of power supply types (EU, UK, US, AU), waterproof lid, screws, power input cable, and user's manual.

Figure 3: Power Supply and Accessories

Note: An SD card is optional and not included in all packages. If you require an extension cable for the power supply, it is sold separately. The extension cable is 3 meters (9.8ft) long, DC 12V 2A, with a 5.5*2.5mm interface.

Image of a 3-meter extension cable for the camera power supply.

Figure 4: Optional 3M Extension Cable

3. Product Overview

3.1 Key Features

3.2 Camera Components

Front view of the BESDER camera showing dual lenses, LED lights, and antennas.

Figure 5: Front View of Camera

Detailed view of the camera's bottom showing Micro SD Card Slot, Reset Button, and Audio Output.

Figure 6: Bottom View with SD Card Slot and Reset Button

4. Setup Instructions

4.1 Installation

The camera is designed for both indoor and outdoor use. Choose a suitable location that provides the desired viewing angle and is within range of your Wi-Fi network or close to a LAN cable connection point.

Examples of multi-scenario use for the camera, including entrance, indoor, depot, and courtyards.

Figure 7: Multi-Scenario Installation Examples

4.2 Power Connection

Connect the camera to the power supply using the provided adapter. Ensure the correct plug type (EU/US/AU/UK) is used for your region. The power supply is DC 12V.

4.3 Network Connection

The camera supports both Wi-Fi and LAN cable connections.

Diagram showing WiFi connection and LAN cable connection options for the camera, highlighting 5GHz for stronger signal and 2.4GHz for longer distance.

Figure 8: Wi-Fi and LAN Connection Options

4.4 App Installation and Pairing

Download and install the "O-Kam Pro" app on your smartphone (Android or iOS). Follow the in-app instructions to pair your camera. This typically involves scanning a QR code on the camera or manually adding the device.

5. Operating Instructions

5.1 Live View and Dual Screen Monitoring

Once connected, open the O-Kam Pro app to access the live view. The camera's dual-lens system allows for simultaneous viewing of a fixed-point and a pan-tilt view. You can switch between tracking camera and panorama camera views within the app.

Video 1: Product Demonstration and App Interface, showing camera rotation and dual-screen app view.

App interface showing dual screens with PTZ lens view and fixed lens view.

Figure 9: Dual Screen Monitoring in O-Kam Pro App

5.2 PTZ Control

Use the controls within the O-Kam Pro app to remotely rotate the camera. The camera supports 320° horizontal pan and 90° vertical tilt, allowing you to view every corner of the monitored area.

Diagram illustrating the 320 degree horizontal and 90 degree vertical rotation capabilities of the camera.

Figure 10: Pan and Tilt Range

5.3 AI Human Detection and Auto Tracking

Enable AI Human Detection in the app settings. The camera will then intelligently identify human shapes, trigger alarms, and send notifications to your smartphone. With auto-tracking enabled, the camera will automatically follow detected human movement.

Image showing the camera's auto-tracking feature following a child in a driveway.

Figure 11: AI Auto Tracking in action

Smartphone screen showing an email alert notification for humanoid detection from the camera.

Figure 12: AI Humanoid Detection Alert

5.4 Night Vision Modes

The camera offers different night vision modes:

Comparison of 4MP HD Color Night Vision (ON) and Infrared Night Vision (OFF) showing a house at night.

Figure 13: Color vs. Infrared Night Vision

5.5 Two-Way Audio

Utilize the built-in microphone and speaker for two-way communication. You can speak through the app to anyone near the camera or listen to audio from the camera's location.

Image depicting two-way audio functionality, with a child speaking to a parent through the camera.

Figure 14: Two-Way Audio Communication

5.6 Recording and Storage

The camera supports continuous recording to a Micro SD card (up to 128GB, not included) or to cloud storage. Cloud storage offers enhanced data security and is available as a subscription service after an initial free period.

Diagram showing options for local storage via Micro SD card (up to 128GB) and private cloud storage.

Figure 15: SD Card and Cloud Storage Options

6. Maintenance

To ensure optimal performance and longevity of your BESDER camera, follow these maintenance guidelines:

Image showing the camera's IP66 weatherproof rating, with illustrations of it withstanding rain and snow.

Figure 16: IP66 Weatherproof Rating

7. Troubleshooting

If you encounter issues with your camera, refer to the following common problems and solutions:

ProblemPossible Cause / Solution
Camera not connecting to Wi-Fi
  • Ensure your Wi-Fi network is 2.4GHz or 5.0GHz and the password is correct.
  • Move the camera closer to the router to improve signal strength.
  • Try connecting via LAN cable for initial setup if Wi-Fi connection fails.
  • Reset the camera using the reset button (refer to Figure 6).
No image or poor image quality
  • Check network connection stability.
  • Ensure the lens is clean and free from obstructions.
  • Adjust the video quality settings in the O-Kam Pro app (e.g., from SD to HD/Super HD).
SD card not recognized or recording stops
  • Ensure the SD card is correctly inserted and formatted within the app.
  • Check if the SD card is damaged or full. Replace if necessary.
  • After a power outage, some cameras may require re-initialization of the memory card. Check app settings or re-insert the card.
AI Human Detection not working
  • Ensure AI Human Detection is enabled in the app settings.
  • Check the detection zone settings to ensure it covers the desired area.
  • Verify that the camera's view is not obstructed.
App compatibility issues
  • The camera is designed to work with the O-Kam Pro app. Compatibility with other apps like eCsee is not guaranteed.
  • Ensure your smartphone's operating system (Android/iOS) is up to date.
No Power over Ethernet (PoE)This camera is powered by a DC 12V mains electricity adapter and does not support Power over Ethernet (PoE). Ensure you use the provided power supply.

8. Specifications

FeatureSpecification
Brand NameBESDER
Model NumberA20H
Megapixels8MP / 10MP (Dual Lens: 4MP+4MP or 5MP+5MP)
High Definition8.0 Megapixels (4K/5K Ultra HD)
Lens QuantityDual Lens
Lens (mm)3.6mm
Zoom TypeDigital zoom (5X Digital Zoom)
Viewing Angle85°
ConnectivityWIFI (Dual-Band: 2.4GHz & 5.0GHz)
AI FunctionsHuman Detection, Auto Tracking
Audio OutputTwo Way Audio
Color Night VisionYes
IR Distance (m)20 - 25 meters
Minimum Illumination (Lux)0.01Lux
Video Compression FormatH.265
Internal StorageSupports up to 128G TF Card (not included)
Power SupplyNormal, Mains Electricity
Power Supply (V)DC 12V
Power Consumption (W)< 8W
Operating Temperature-10°C to 60°C
IP RatingIP66
Shell MaterialPlastic
InstallationSide (suitable for indoor and outdoor)
Dimensions (L x W x D)(mm)185 x 165 x 105 mm (approx. 15.5cm H, 10.5cm W, 8.5cm D)
Supported Mobile SystemsAndroid, iOS
Supported Operating SystemsWindows 7, macOS, Windows 8, Windows 10
AppO-Kam Pro App
ONVIF protocolSupport
Product dimensions diagram showing height, width, and depth, along with locations of Micro SD card slot, reset button, and audio output.

Figure 17: Product Dimensions and Key Interfaces

9. User Tips

10. Warranty and Support

Your BESDER 5K 10MP Wifi Camera comes with a one-year warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. For technical support, troubleshooting assistance, or warranty claims, please contact the seller or refer to the support section within the O-Kam Pro application.

For further assistance, please refer to the official BESDER support channels or the O-Kam Pro app's help section.

Related Documents - A20H

Preview CREESON ELECTRONICS Laptop Battery Pin Definition & Connector Guide
Comprehensive list of laptop battery part numbers (P/N), related P/Ns, connector types, pin definitions, and Creeson wire numbers from CREESON ELECTRONICS CO., LTD.