1. Introduction
This manual provides comprehensive instructions for the EKSA 2.4GHz 2-IN-1 USB/Type C Wireless Dongle. This device is specifically designed to establish a stable and low-latency 2.4GHz wireless connection between your compatible device (PC, PlayStation, Nintendo Switch, etc.) and your EKSA E900BT Gaming Headphones.
The dongle features both a standard USB-A connector and a detachable Type-C adapter, offering versatile compatibility with various devices.
The image shows the compact black wireless dongle with a USB-A connector. The EKSA logo is visible on the side.
2. Setup and Pairing
Follow these steps to connect and pair your EKSA 2.4GHz Wireless Dongle with your EKSA E900BT Gaming Headphones:
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Connect the Dongle: Insert the USB-A connector of the dongle into an available USB port on your device. If your device only has a Type-C port, attach the provided Type-C adapter to the USB-A connector of the dongle and then insert it into the Type-C port.
Figure 2: Dongle with detachable Type-C adapter This image displays the USB dongle separated from its Type-C adapter, highlighting its 2-in-1 functionality.
Figure 3: Dongle with Type-C adapter attached The image shows the USB dongle with the Type-C adapter securely attached, ready for use with Type-C ports.
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Clear Headphone Pairing Record: Ensure your EKSA E900BT headphones are turned OFF. Press and hold the power button on your headphones for approximately ten (10) seconds to clear any previous pairing records.
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Initiate Pairing: Turn on your EKSA E900BT headphones. The headphones will automatically enter pairing mode and you will hear a "Pairing" prompt tone.
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Confirm Connection: Once the dongle and headphones successfully pair, you will hear a "Connect" prompt tone from your headphones. The connection is now established, and you can begin using your headphones wirelessly.
3. Operating Instructions
After successful pairing, the dongle operates automatically. Ensure your headphones are powered on and within range of the dongle for continuous wireless audio. The 2.4GHz wireless technology provides a stable and low-latency connection for an optimal gaming and audio experience.
- Automatic Connection: Once paired, the dongle and headphones should automatically connect when both are powered on and in proximity.
- Audio Output: Ensure your device's audio output settings are configured to use the 'EKSA E900BT' or '2.4GHz Wireless Headset' as the primary audio device.
4. Maintenance
To ensure the longevity and optimal performance of your wireless dongle, please follow these simple maintenance guidelines:
- Keep the dongle dry and away from liquids.
- Clean the dongle with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
- Store the dongle in a cool, dry place when not in use.
- Avoid exposing the dongle to extreme temperatures or direct sunlight.
- Handle the detachable Type-C adapter with care to prevent damage to the connectors.
5. Troubleshooting
If you encounter issues with your EKSA 2.4GHz Wireless Dongle, try the following troubleshooting steps:
- Dongle not recognized by device:
- Ensure the dongle is fully inserted into the USB or Type-C port. Try a different USB/Type-C port or a different device to rule out port issues.
- Headphones not pairing or connecting:
- Repeat the pairing process described in Section 2. Ensure your headphones are powered on and within close proximity to the dongle during pairing. Clear the headphone's pairing record as instructed.
- No audio or poor audio quality:
- Check your device's audio output settings to confirm that the wireless headset is selected as the default output device. Ensure the volume on both your device and headphones is turned up. Move closer to the dongle to improve signal strength and reduce interference.
- Intermittent connection:
- Ensure there are no major obstructions between the dongle and the headphones. Avoid placing the dongle near other wireless devices (e.g., Wi-Fi routers, cordless phones) that might cause interference.
6. Specifications
| Feature | Specification |
|---|---|
| Brand Name | EKSA |
| Wireless Type | WiFi (2.4G) |
| WIFI Standard | 2.4G |
| Interface | USB, Type-C |
| Content | AUDIO |
| Sound Track | Double |
| Support Memory Card | No |
| Support Apt-x | No |
| Support AAC | No |
| Certification | CE, FCC |
| Origin | Mainland China |
7. User Tips
- For optimal performance, ensure the dongle is connected directly to your device's USB/Type-C port, avoiding USB hubs if possible.
- Keep the dongle and headphones within line of sight or with minimal obstructions for the most stable connection.
- If experiencing audio lag, try restarting both your device and the headphones.
8. Warranty and Support
For warranty information, technical support, or any product-related inquiries, please contact the EKSA Official Store or refer to the official EKSA website. Keep your purchase receipt for warranty claims.
