1. Introduction
The Q28-2X is an all-in-one wireless helmet device combining a Bluetooth headset, intercom system, and a 1080p HD camera. Designed for motorcycle riders, it offers communication, recording capabilities, and multimedia functions in a durable, waterproof unit.
Key Features:
- 1080P HD Video Recording and Photography
- 120° Large Wide-Angle Lens
- 1000m Two-Person Intercom Distance
- 360° Fuselage Rotation for Flexible Shooting Angles
- IPX6 Dustproof and Waterproof Rating
- Intelligent Noise Reduction (CVC algorithm + DSP hardware)
- Automatic Incoming Call Answering
- WiFi Hotspot for Real-time Phone Connectivity (preview, playback, download)
- 50 Hours Music Playback / 6.5 Hours Video Recording Battery Life
- High-Quality Stereo Sound with 40mm High Definition Speaker Unit
- Supports TF Card Memory Expansion up to 256GB (32GB card included)
2. Package Contents
Please check the package carefully to ensure all items are present:
- Q28-2X Host (1 or 2 units, depending on purchase)
- Base (1 or 2 units)
- Speaker Microphone (1 or 2 units)
- Type-C Data Cable (1 or 2 units)
- User Manual (1 or 2 units)
- Velcro Installation Package (1 or 2 units)
- 32GB High-Speed TF Card (1 or 2 units)
3. Product Overview
Device Layout and Buttons:
- Multi-function Button: Power on/off, Answer/Hang up calls, Play/Pause music. Also serves as Charging Indicator (Red), Wireless Indicator (Blue), and Intercom Indicator (Green).
- Intercom Button: Initiates and ends intercom communication.
- Speaker/Microphone Connector: Port for connecting the speaker and microphone unit.
- Charging Port: Type-C port for charging the device.
- Logger Marker: Button for marking specific points in recordings.
- Recorder Memory Card Slot: Insert TF card here.
- Volume + / Next Song Button: Increases volume, skips to the next song.
- Volume - / Previous Song / Voice Assistant Button: Decreases volume, goes to the previous song, activates voice assistant.
- Photo/WiFi On/Off Button: Toggles photo mode or WiFi hotspot.
- Recorder On/Off Button: Turns on/off the recorder, starts/stops recording.
- Logger Indicator Light: Blue for logger, Green for WiFi.
- Camera: 120° wide-angle lens for video and photo capture.
4. Setup
4.1 Mounting the Device
The Q28-2X features a classic split installation design for simple and secure attachment to most helmet types (Modular, Motocross, Open face, Full Face, Flip Up, Universal).
- Attach the base securely to the side of your helmet using the provided Velcro installation package. Ensure it is firmly in place.
- Slide the Q28-2X host unit onto the mounted base until it clicks into position.
- Connect the speaker microphone unit to the Speaker/Microphone Connector (3) on the Q28-2X host. Route the wires and position the speakers inside the helmet's ear pockets and the microphone near your mouth for optimal audio.
4.2 Inserting the TF Card
The Q28-2X supports TF card expansion up to 256GB. A 32GB high-speed memory card is included.
- Locate the Recorder Memory Card Slot (6) on the device.
- Gently insert the TF card into the slot until it clicks into place. Ensure the card is oriented correctly.
- To remove, push the card gently inwards until it springs out.
4.3 Charging the Device
Before first use, fully charge the Q28-2X. Connect the Type-C data cable to the Charging Port (4) and a suitable USB power source.
- The Charging Indicator (Red light on Multi-function Button) will illuminate during charging.
- The indicator will turn off or change color (refer to specific manual for exact behavior) when fully charged.
5. Operating Instructions
5.1 Power On/Off
- To Power On: Press and hold the Multi-function Button (1) for approximately 3 seconds until the indicator lights illuminate.
- To Power Off: Press and hold the Multi-function Button (1) for approximately 3 seconds until the indicator lights turn off.
5.2 Bluetooth Pairing
The Q28-2X connects to your mobile phone via Bluetooth for calls and music.
- Ensure the device is powered on.
- Activate Bluetooth on your mobile phone and search for available devices.
- Select "Q28-2X" from the list of devices to pair. The Wireless Indicator (Blue light on Multi-function Button) will confirm successful pairing.
5.3 Phone Calls
- Answer Call: Incoming calls are automatically answered by voice, synchronized with your mobile phone's ringtone. No manual operation is needed.
- End Call: Press the Multi-function Button (1) once.
- Reject Call: Press and hold the Multi-function Button (1) for 2 seconds.
5.4 Music Playback
- Play/Pause: Press the Multi-function Button (1) once.
- Next Song: Press the Volume + / Next Song Button (7) once.
- Previous Song: Press the Volume - / Previous Song Button (8) once.
- Adjust Volume: Press and hold Volume + (7) or Volume - (8) to increase or decrease volume.
5.5 Intercom Communication
The Q28-2X supports 1000m two-person intercom and is compatible with approximately 90% of other wireless headset intercoms on the market.
- Start Intercom: Press the Intercom Button (2) once. The Intercom Indicator (Green light on Multi-function Button) will show activity.
- End Intercom: Press the Intercom Button (2) once again.
- Pairing with another Q28-2X: Refer to the detailed pairing instructions in the included manual for specific steps to link two Q28-2X units.
- Pairing with Third-Party Intercoms: The device is designed for broad compatibility. Follow the pairing instructions for your specific third-party headset and the Q28-2X's intercom pairing mode (usually initiated by holding the Intercom Button for an extended period).
5.6 Video Recording and Photography
The Q28-2X features a 1080P HD camera with a 120° wide-angle lens.
- Start/Stop Recording: Press the Recorder On/Off Button (10) once to start recording. Press again to stop. The Logger Indicator Light (11) will indicate recording status (blue light).
- Take Photo: Press the Photo/WiFi On/Off Button (9) once to take a photo.
- 360° Fuselage Rotation: The camera body can be rotated 360 degrees to adjust the shooting angle, supporting both horizontal (16:9) and vertical (9:16) video ratios.
5.7 WiFi Hotspot and Mobile App Connectivity
The built-in WiFi hotspot allows direct connection to your mobile phone for real-time preview, fast advance, playback of live video, and downloading/viewing photos and videos.
- Activate WiFi Hotspot: Press and hold the Photo/WiFi On/Off Button (9) for 2 seconds. The WiFi On Light (Green light on Logger Indicator Light 11) will illuminate.
- Connect Phone: On your mobile phone, go to WiFi settings and connect to the Q28-2X's hotspot (SSID and password usually found in the included manual or on the device itself).
- Use App: Open the dedicated mobile application (refer to the included manual for app name and download instructions) to access features like real-time preview, playback, and file management.
6. Maintenance
6.1 Cleaning
- Wipe the device with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.
- Ensure the charging port and speaker/microphone connector are free of dust and debris.
6.2 Waterproofing
The Q28-2X has an IPX6 dustproof and waterproof rating, meaning it is protected against high-pressure water jets from any direction. This allows for riding in rain or shine.
While waterproof, avoid submerging the device in water for extended periods or exposing it to extreme water pressure.
6.3 Battery Care
- Charge the device regularly, even if not in use, to maintain battery health.
- Avoid exposing the device to extreme temperatures (hot or cold) as this can degrade battery performance.
- Do not attempt to replace the built-in battery yourself. Contact support if battery issues arise.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on | Low battery; Device frozen | Charge the device fully. If unresponsive, try a hard reset (refer to manual for specific reset procedure, usually holding power button for 10+ seconds). |
| Cannot pair with phone via Bluetooth | Device not in pairing mode; Bluetooth off on phone; Interference | Ensure device is powered on and in pairing mode. Turn phone's Bluetooth off and on. Move away from other Bluetooth devices. |
| Intercom not connecting | Units not paired; Out of range; Interference | Ensure both Q28-2X units (or Q28-2X and third-party unit) are properly paired. Stay within 1000m range. Reduce obstacles. |
| Poor audio quality / Noise during calls | Microphone/speaker placement; Environmental noise; Low signal | Adjust microphone closer to mouth. Ensure speakers are aligned with ears. The device features intelligent noise reduction (CVC + DSP) to mitigate environmental noise. |
| Video recording issues (e.g., not recording, poor quality) | No TF card; Full TF card; Low battery; Faulty TF card | Ensure a TF card is inserted and has sufficient space. Charge the device. Try formatting or replacing the TF card. |
| WiFi Hotspot not visible/connecting | Hotspot not activated; Incorrect password; Interference | Activate WiFi Hotspot on the device. Double-check the SSID and password. Try restarting both the device and your phone. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | Q28-2X |
| Item Type | Helmet Bluetooth Headset |
| Special Features | Waterproof, Noise Reduction |
| External Testing Certification | CE |
| Applicable Helmet Type | MODULAR, MOTOCROSS, Open face, Full Face, Flip Up Helmet, Universal |
| Power Supply Mode | Built-in Battery (1500mAh) |
| Connection Mode | Wire, Bluetooth |
| Maximum Number of Speakers | 2 |
| Maximum Intercom Distance | 1000m |
| Video Resolution | 1080P (1920*1080) @ 30FPS |
| Lens Angle | 120° Super Wide-Angle |
| Battery Life (Music Play) | Up to 50 hours |
| Battery Life (Car Recorder) | Up to 6.5 hours |
| Memory Expansion | Supports TF card up to 256GB |
| Package Length | 20 cm |
| Package Width | 14 cm |
| Package Height | 8 cm |
| Package Weight | 0.664 kg |
9. Warranty and Support
For detailed warranty information and customer support, please refer to the documentation provided at the time of purchase or contact your retailer. Keep your proof of purchase for any warranty claims.
10. User Tips
- Intercom Communication: Ensure both units are properly paired for seamless intercom communication. If you experience issues, re-pair the devices.
- Memory Card Usage: Utilize the included 32GB high-speed memory card for optimal recording performance. For extended recording sessions, consider upgrading to a larger TF card, up to 256GB.
- Hands-Free Calls: Take advantage of the automatic call answering feature for hands-free communication while riding, enhancing safety and convenience.
- Quick Footage Review: Use the WiFi hotspot feature to quickly review and download recorded footage and photos to your phone without needing to remove the memory card from the device.
- Optimal Audio: Position the microphone close to your mouth and ensure speakers are aligned with your ears for the best sound quality, especially when utilizing the intelligent noise reduction feature.
