1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your EOENKK UPS Security Camera Special Dual Output Power Cable. This device is designed to provide uninterrupted power to your security cameras and other compatible devices, ensuring continuous operation even during power outages. Please read this manual thoroughly before use to ensure proper functionality and safety.
2. Safety Warnings
- General Safety: Camera products can only be used for purposes permissible under applicable laws and regulations. Misuse of the product for any illegal activities is strictly forbidden. Please comply with the applicable laws and regulations in your country/area.
- Battery Safety: During battery installation, it is crucial to correctly install the positive (+) and negative (-) poles in the circuit board. Incorrect installation poses a significant risk of short circuit and potential damage to the device or batteries.
- Outdoor Use: When used outdoors, ensure all cable interfaces are properly waterproofed to prevent damage from moisture.
3. Key Features
- Dual Output: Provides 12V&5V or 12V&9V 2A power output, suitable for various surveillance cameras and other devices.
- Uninterruptible Power Supply (UPS): Automatically switches to built-in battery power during a power failure, ensuring continuous operation of connected devices.
- Simultaneous Charging & Powering: The unit can charge its internal batteries while simultaneously powering connected equipment.
- Battery Compatibility: Compatible with flat-headed 18650 rechargeable batteries (batteries not included).
- Wide Compatibility: Suitable for most IP cameras, bullet cameras, NVRs, and routers.
- Durable Design: Features a Class V0 fireproof shell for enhanced safety and good water resistance for outdoor use.
- Secure Connections: Equipped with thread tail clamping to prevent cables from pulling and loosening.
4. Specifications

Figure 1: Detailed Specifications
| Feature | Detail |
|---|---|
| Brand Name | EOENKK |
| Model Number | cable |
| Connectivity | IP/Network Wireless (for compatible devices) |
| Style | Dome Camera (for compatible devices) |
| Special Features | Waterproof / Weatherproof |
| Color | WHITE |
| Installation | Normal |
| Power Supply Type | Normal (AC input) |
| Rated Input Voltage | AC176-264V |
| Rated Frequency | 50/60Hz |
| Output Port | AC plug |
| No-load Pressure | 12.3-12.6V |
| Maximum Peak Current | 2.0A |
| Rated Output Voltage | ± 12V9V-DC (selectable 12V+5V or 12V+9V) |
| Rated Working Current | 2A (total for both outputs) |
| Working Temperature | -20℃ to 70℃ (full load, normal operation) |
| Storage Temperature | -20℃ to 85℃ (with shell) |
| Operating Humidity | 5% (0℃) to 90% (40℃) (full load, normal operation) |
| DC Line Length | 30 CM |
| AC Line Length | 230 CM |
| 12V 2A Power Connector | DC 5.5*2.1mm |
| 5V/9V 2A Power Connector | DC 3.5*1.35mm |
5. Package Contents
The package includes the following items:
- 1x UPS Power Supply Unit
- 1x AC Power Cable (with selected plug type: EU/US/AU/UK)
- 2x DC Output Cables (one 12V 2A, one 5V/9V 2A)
Note: 18650 batteries are NOT included and must be purchased separately.

Figure 2: UPS Power Supply Unit and Cables
6. Setup Guide
Video 1: Product Unboxing and Overview
6.1 Battery Installation
This UPS power supply requires 18650 rechargeable batteries (flat-headed type). Batteries are not included. It is recommended that each battery has a capacity between 1000mAh and 2000mA.
- Open the battery compartment of the UPS unit.
- Carefully insert the 18650 flat-headed rechargeable batteries, ensuring the positive (+) and negative (-) poles align correctly with the markings on the circuit board. Incorrect polarity can cause damage.
- Close the battery compartment securely.

Figure 3: Compatible 18650 Flat-Head Batteries

Figure 4: Incompatible Battery Types

Figure 5: Correct Battery Polarity Installation
6.2 Mounting the Power Supply
The UPS unit can be mounted on a wall for convenience and security.
- Choose a suitable location for mounting.
- Drill holes on the wall according to the mounting points on the UPS unit.
- Insert expansion pipes into the drilled holes.
- Fix and tighten the UPS unit with screws.
6.3 Connecting Equipment
Before connecting, ensure the interface of your camera or device matches the power connectors provided (12V 2A: DC 5.5*2.1mm; 5V/9V 2A: DC 3.5*1.35mm). The total output current for both connectors is 2A.
- Connect the appropriate DC output cable from the UPS unit to your security camera, NVR, router, or other compatible device.
- For outdoor installations, ensure all connected interfaces are properly waterproofed.

Figure 6: Compatible Devices
6.4 Powering On
- Plug the AC power cable into a mains power outlet.
- The unit will begin powering your connected equipment and charging the internal batteries.
- Verify that your connected devices are receiving power and functioning correctly.

Figure 7: Installation Process Overview
7. Operating Instructions
7.1 Normal Operation
When connected to mains power, the UPS unit will continuously supply power to your connected devices and simultaneously charge the installed 18650 batteries. No manual intervention is required for this process.
7.2 Power Outage Functionality
In the event of a power disconnection from the mains, the UPS unit will automatically switch to its internal battery power. This ensures that your connected security cameras or other devices continue to operate without interruption. Once mains power is restored, the unit will automatically switch back to AC power and resume charging the batteries.

Figure 8: Simultaneous Charging and Discharging

Figure 9: UPS vs. General Power Supply
8. Maintenance
- Regular Checks: Periodically inspect all cables and connections for any signs of wear, damage, or loosening. Ensure the thread tail clamping is secure.
- Battery Health: Monitor the performance of your 18650 batteries. If you notice a significant decrease in backup time, consider replacing the batteries.
- Cleaning: Keep the UPS unit clean and free from dust and debris. Use a soft, dry cloth for cleaning. Do not use liquid cleaners.
- Environmental Conditions: Ensure the unit is operating within the specified temperature and humidity ranges to prolong its lifespan.
9. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No power to connected devices |
|
|
| UPS not charging batteries |
|
|
| Connected device not working with UPS |
|
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| Product label shows 1.5A output, but product claims 2A | The label indicates the minimum output parameters. The adapter is designed to support a maximum output of 12V 2A. | This is normal operation. The unit can provide up to 2A output. |
10. User Tips
- Battery Selection: Always use high-quality 18650 flat-head rechargeable batteries for optimal performance and longevity of your UPS unit. Avoid using pointed-tip or disposable batteries.
- Capacity Matching: Consider the power consumption of your connected devices when choosing the capacity of your 18650 batteries. Higher capacity batteries will provide longer backup times during power outages.
- Outdoor Protection: For outdoor installations, pay extra attention to waterproofing all cable connections to protect against environmental elements.
- Cable Management: Utilize the thread tail clamping feature to keep cables organized and prevent accidental disconnections or damage.
11. Warranty and Support
This product is offered with a 1-Year Warranty by the seller, Observer Security Store. For any technical assistance, product inquiries, or warranty claims, please contact the seller directly. They provide professional services and support for their products.
- Returns: Free returns are available within 90 days of purchase.
- Issue Resolution: The seller offers support for various issues, including refunds if the package is lost or items are damaged.