1. Introduction
Welcome to the WELKIN WKEM002 Electric Bicycle user manual. This guide provides essential information for the safe assembly, operation, and maintenance of your new electric bicycle. Please read this manual thoroughly before your first ride to ensure optimal performance and safety.

2. Safety Information
Disclaimer: Please mind potential fire risk and strictly follow the instruction manual for charging and storage. While using the product, please wear protective equipment and fully comply with the applicable law and regulations.
- Always wear a helmet and appropriate safety gear when riding.
- Ensure all components are securely fastened before each ride.
- Familiarize yourself with local traffic laws and regulations for electric bicycles.
- Do not operate the bicycle under the influence of alcohol or drugs.
- Avoid riding in adverse weather conditions or on slippery surfaces.
- Regularly inspect brakes, tires, and battery for proper function.
3. Specifications
| Feature | Specification |
|---|---|
| Model Number | WKEM002 |
| Certification | CE |
| Rated Passenger Capacity | One Seat |
| Style | Multifunctional Type |
| Max Speed | 25-35 km/h (can be 35 km/h when speed limit is removed) |
| Range per Power | 31 - 60 km (50-110 km mileage) |
| Motor Power | 36V 500W Brushless Rear Hub Motor |
| Wattage | 251 - 350W (nominal) |
| Power Supply | Lithium Battery |
| Voltage | 36V |
| Battery Capacity | 36V 15Ah / 36V 18Ah (hidden in frame, removable) |
| Charging Time | 8-10 hours |
| Folded | No |
| Wheel Size | 27.5 inch spoke wheels |
| Tire | 27.5*1.95 |
| Frame Material | Aluminum alloy |
| Suspension | Adjustable Front Fork Suspension |
| Transmission | SHIMANO 7-speed |
| Brake System | Double Disc Brakes |
| Riding Modes | Pedal Assist Mode (5 levels PAS function), Pure Electric Mode, Pure Bicycle Mode |
| Display | Smart LCD Meter (shows battery, speed, mileage) |
| Lighting | High Brightness LED Front Light, Rear Reflector |
| Fenders | Front and Rear Fenders |
| Accessories | Front Basket, Rear Rack |
| Product Size | 190 cm (L) * 70 cm (W) * 130 cm (H) (Handlebar length: 68cm) |
| Maximum Load | 120 kg |
| Net Weight | 26.5 kg |
| Gross Weight | 32 kg |
| Applicable Height | 160-200 cm |
| Charging Adapter | EU plug |

4. Assembly and Setup
Your WELKIN WKEM002 Electric Bicycle may require some assembly upon arrival. Please follow these general steps. Refer to the included assembly guide for detailed, model-specific instructions.

- Unpacking: Carefully remove all components from the packaging. Keep all packing materials until assembly is complete and you've confirmed all parts are present.
- Handlebar Installation: Attach the handlebars to the stem, ensuring they are centered and tightened securely.
- Front Wheel Installation: Install the front wheel, making sure the quick-release skewer or axle nuts are properly tightened.
- Pedal Attachment: Identify the left (L) and right (R) pedals. Thread them into the corresponding crank arms (left pedal is reverse-threaded). Tighten firmly.
- Seat Post and Saddle: Insert the seat post into the frame and adjust the saddle height for comfortable riding. Secure with the quick-release lever or bolt.
- Fenders and Racks: Attach the front and rear fenders, and the front basket and rear rack, if not pre-installed. Ensure all mounting hardware is tight.
- Battery Installation: Insert the battery into its designated compartment within the frame. Ensure it clicks into place securely.
- Initial Charge: Fully charge the battery before your first ride. Refer to the 'Battery Information' section for details.
- Pre-Ride Check: Before riding, perform a thorough check of brakes, tire pressure, and all bolted connections.
5. Operating Instructions
5.1 Powering On/Off and Display
The WELKIN WKEM002 features a Smart LCD Meter for controlling functions and monitoring ride data.

- Power On: Press and hold the power button on the LCD display.
- Power Off: Press and hold the power button again.
- Display Information: The LCD meter shows current speed, battery status (percentage), real-time mileage, and running speed. It also has a meter background light for visibility in low light.
5.2 Riding Modes
Your e-bike offers three riding modes:
- Pedal Assist Mode (PAS): This mode provides electric assistance as you pedal. The bike has 5 levels of PAS function. Use the 'Pedelec Shift Up' and 'Pedelec Shift Down' buttons on the handlebar controls to adjust the assist level.
- Pure Electric Mode: In this mode, the motor provides power without requiring pedaling. Use the throttle (if equipped) to control speed.
- Pure Bicycle Mode: The electric system is off, and you ride the bicycle like a traditional bike, using only pedal power.

5.3 Gear Shifting
The bicycle is equipped with a SHIMANO 7-speed transmission system.
- Use the 'Shift Up Lever' and 'Shift Down Set' on the right handlebar to change gears.
- Shift to a lower gear for easier pedaling on inclines and a higher gear for faster speeds on flat terrain.
5.4 Braking
The WELKIN WKEM002 features double disc brakes for reliable stopping power.

- Apply both front and rear brakes simultaneously for effective and controlled stopping.
- Avoid sudden, hard braking, especially with the front brake, to prevent skidding.
5.5 Front Suspension
The adjustable front fork suspension enhances ride comfort.

- On flat roads, you can turn off the suspension to increase speed and efficiency.
- On rough roads, turn on the suspension to reduce disruption and absorb shocks.
5.6 LED Front Light
The high brightness LED front light ensures safety during night riding.

- Activate the front light via the controls on the handlebar or LCD display.
- Ensure the light is working before riding in low-light conditions.
6. Battery Information and Charging
The WELKIN WKEM002 is powered by a 36V 15Ah or 18Ah lithium battery, integrated into the frame for a sleek design and protection.

- Charging: Use only the provided EU plug charging adapter. Connect the charger to the bicycle's charging port, then plug it into a power outlet.
- Charging Time: A full charge typically takes 8-10 hours.
- Battery Removal: The battery is removable for convenient charging or storage. Follow the manufacturer's instructions for safe removal and re-installation.
- Storage: Store the battery in a cool, dry place, away from direct sunlight and extreme temperatures. If storing for extended periods, charge the battery to 50-70% and recharge every 1-2 months.
- Safety: Do not expose the battery to water, fire, or extreme heat. Do not puncture or disassemble the battery.
7. Maintenance
Regular maintenance ensures the longevity and safe operation of your electric bicycle.
- Cleaning: Clean the bicycle regularly with a damp cloth. Avoid using high-pressure water jets directly on electrical components.
- Tires: Check tire pressure before each ride. Maintain pressure within the recommended range (usually printed on the tire sidewall).
- Brakes: Inspect brake pads for wear and replace them when necessary. Ensure brake levers are responsive and cables are not frayed.
- Chain: Keep the chain clean and lubricated to ensure smooth gear changes and prevent rust.
- Bolts and Fasteners: Periodically check all bolts, nuts, and quick-release levers for tightness.
- Electrical Components: Keep all electrical connections dry and free from corrosion. Do not attempt to service the motor or battery yourself; contact qualified personnel.
8. Troubleshooting
Here are some common issues and their potential solutions:
- No Power to Display:
- Check if the battery is fully charged and properly seated in the frame.
- Ensure all electrical connections are secure. - Motor Not Assisting:
- Verify that the pedal assist level is not set to zero.
- Check if the battery has sufficient charge.
- Ensure the brake levers are not partially engaged (some e-bikes have motor cut-off sensors on brakes). - Brakes Squealing or Ineffective:
- Inspect brake pads for wear or contamination. Clean or replace as needed.
- Check brake cable tension (for mechanical disc brakes) or fluid levels (for hydraulic disc brakes). - Gears Not Shifting Smoothly:
- Check for a bent derailleur hanger.
- Ensure the chain is clean and lubricated.
- Adjust shifter cable tension. - Unusual Noises:
- Stop riding immediately and identify the source of the noise. It could indicate a loose component, a rubbing brake, or an issue with the motor.
For persistent issues, please contact customer support or a qualified bicycle mechanic.
9. User Tips
Based on general electric bicycle usage, here are some tips to enhance your riding experience:
- Battery Management: For optimal battery life, avoid completely draining the battery frequently. Charge it after each significant ride.
- Tire Pressure: Maintaining correct tire pressure not only improves efficiency and range but also reduces the risk of punctures.
- Riding Style: Use the pedal assist levels strategically. Lower levels conserve battery, while higher levels provide more power for hills or faster cruising.
- Security: Always secure your e-bike with a robust lock, even for short stops, due to its higher value.
- Weather Protection: While e-bikes are generally water-resistant, avoid riding in heavy rain or submerging electrical components.
Note: No specific user tips were available from provided customer reviews or Q&A data.
10. Warranty and Support
For warranty information, technical support, or service inquiries, please contact the seller or manufacturer directly. Keep your proof of purchase handy when contacting support.