1. Introduction
The TMEZON Smart Video Doorbell with Chime provides enhanced home security and convenience. Featuring 2K HD video, two-way audio, PIR motion detection, and wireless connectivity, this doorbell allows you to monitor your front door, communicate with visitors, and receive real-time alerts directly on your smartphone via the CloudEdge app. Its robust design ensures reliable performance in various weather conditions.
2. Package Contents
- 1 x WiFi Video Doorbell
- 1 x Wireless Chime
- 1 x Instruction Manual
- 1 x USB Cable
- 2 x Stickers
- 4 x Connection Cables
- 1 x Bag of Screws
3. Product Overview
Familiarize yourself with the components of your TMEZON Smart Video Doorbell:
Image: Detailed diagram of the TMEZON video doorbell components and dimensions.
- HD Lens: Captures 2K HD video.
- PIR Sensor: Detects motion to trigger alerts and recordings.
- Mic: For two-way audio communication.
- LED Indicator: Shows device status.
- USB Charge Port: For charging the doorbell's built-in battery.
- Doorbell Button: Activates the chime and sends alerts.
- Speaker: For two-way audio communication.
- TF Card Slot: For local video storage (supports up to 128GB).
- Reset Button: Used for device reset and pairing.
- ON-OFF Switch: Powers the doorbell on or off.
- Tamper Alarm Trigger: Activates an alarm if the doorbell is forcibly removed.
4. Setup
4.1 Physical Installation
The TMEZON Smart Video Doorbell is designed for easy, wire-free installation. Follow these steps:
- Mount the backplate to your desired location using screws.
- Align the doorbell with the backplate.
- Secure the doorbell to the backplate with the provided screw at the bottom.
Image: Visual guide for doorbell installation.
4.2 App Installation and Wi-Fi Connection
To fully utilize your doorbell's features, download and set up the CloudEdge app:
- Download the CloudEdge app from your smartphone's app store (iOS or Android).
- Register for an account and log in.
- Power on your doorbell using the ON-OFF switch.
- In the app, tap the "+" sign to add a new device.
- Follow the on-screen prompts to select your device type (Video Doorbell).
- Ensure your smartphone and the doorbell are close to your 2.4GHz Wi-Fi router. The doorbell is compatible only with 2.4GHz Wi-Fi networks.
- Select your 2.4GHz Wi-Fi network and enter the password.
- The app will generate a QR code. Remove any protective film from the doorbell's lens. Hold your phone with the QR code approximately 15-20 cm (5-8 inches) in front of the doorbell's camera lens until you hear a confirmation sound.
- Once connected, the doorbell will be added to your app.
Watch this video for a visual guide on the setup and app pairing process:
Video: Demonstrating the setup and app pairing process for the TMEZON Smart Video Doorbell.
5. Operating Instructions
5.1 Two-Way Audio
The doorbell features high-quality two-way talk with noise cancellation. When a visitor presses the doorbell or motion is detected, you will receive a notification on your phone. You can then open the app to see, hear, and speak to the person at your door. The doorbell also supports pre-recorded 10-, 20-, and 30-second voice messages for quick responses.
Image: Two-way audio feature in action.
5.2 PIR Motion Detection
The doorbell is equipped with a PIR motion sensor that detects movement at your door. When someone hovers at the door, the device immediately sends push notifications to your mobile phone. You can customize the detection area within the app to reduce false alarms.
Image: PIR Motion Detection range.
5.3 Recording and Storage
When visitors press the doorbell or motion is detected, the doorbell camera automatically records videos or captures snapshot pictures. These are saved in the extra Micro SD card (up to 128GB, purchased separately) to protect your home. When the SD card is full, new recordings will overwrite old ones. Cloud storage is also supported, ensuring your video footage is protected from theft and damage.
Image: SD card and cloud storage options.
5.4 Night Vision
The doorbell features excellent night vision capabilities. With fast day/night switching by LDR and dual IR LED, it delivers clear and balanced night vision footage, ensuring visibility even in low-light conditions.
Image: Day and Night Vision comparison.
5.5 Tamper Alarm
For added security, the wireless doorbell includes a tamper-proof setting. If someone attempts to forcibly remove the doorbell, an alarm will sound, and your mobile app will receive an immediate push notification.
Image: Tamper Alarm Trigger location.
5.6 Sharing with Multiple Users
You can share access to your doorbell with multiple users through the CloudEdge app, allowing family members or trusted individuals to also monitor and interact with visitors.
Image: Device sharing options.
6. Maintenance
- Cleaning: Regularly wipe the camera lens and doorbell surface with a soft, damp cloth to ensure clear visibility and proper function. Avoid abrasive cleaners.
- Battery Charging: The doorbell has a built-in 5000mAh lithium battery. Charge it using the provided USB cable. The battery life is approximately 1-3 months, depending on motion detection frequency and ringtone usage. The mobile app allows you to check the battery level.
- Chime Batteries: The wireless chime requires three AAA batteries (not included). Replace them when the chime indicator light is dim or it stops ringing.
- Weather Protection: The doorbell has an IP65 waterproof design, ensuring stable operation in rainy, cloudy, cold, and snowy conditions. However, avoid submerging it in water.
7. Troubleshooting
7.1 Wi-Fi Connection Issues
Q: Why did my app connection fail?
- Ensure your smartphone and camera are near the router during setup.
- Confirm that your Wi-Fi network is 2.4GHz. The device is not compatible with 5GHz Wi-Fi.
- Make sure the Wi-Fi signal is strong at the installation location.
- Wi-Fi network name and password should not contain special characters or symbols.
- It is recommended to complete the pairing first before fixing the intercom to the wall.
Image: Troubleshooting Wi-Fi connection.
Q: How to create a 2.4GHz Wi-Fi network?
- If you have a dual-band router, you must create a unique SSID for the 2.4GHz and 5GHz bands.
- Use your PC or smartphone, connect to your Wi-Fi, and find your router's IP address.
- Copy the router's IP address into your browser to log in to your router's configuration. Here you can enable your 2.4GHz / 5GHz Wi-Fi.
Image: Creating a 2.4GHz Wi-Fi network.
Image: Finding your router's IP address.
Image: Router settings for Wi-Fi bands.
7.2 App Device Addition
Q: How do I add a doorbell to my mobile app?
Download the CloudEdge app, register, and log in. After logging in, click the "+" sign in the upper right corner to add a device and follow the voice prompts. If you still have questions, please watch the operation video within the app or contact TMEZON Customer Service.
8. Specifications
| Feature | Specification |
|---|---|
| Brand Name | TMEZON |
| Item Type | VIDEO DOORBELL |
| Resolution | 2K HD (1080P) |
| Connection Type | Wireless (2.4GHz Wi-Fi) |
| Intercom | Yes (Two-way audio) |
| Alarm | Yes (PIR Motion Detection, Tamper Alarm) |
| Power Source | Built-in 5000mAh Rechargeable Battery, 12V-24V AC/DC |
| Display | None |
| Features | Photograph, Video, Night Vision |
| Waterproof Rating | IP65 |
| Storage | TF Card (up to 128GB), Cloud Storage |
| Certification | CE |
| Smart Home Platform | Other |
9. User Tips
- Wi-Fi Signal Strength: For optimal performance, ensure a strong 2.4GHz Wi-Fi signal at the doorbell's installation location. A weak signal can lead to blurry images or connection issues.
- Chime Volume: If the chime sound is not loud enough, check the volume settings on the chime unit itself.
- Battery Life Optimization: The human detection function helps avoid false positives, conserving battery. Adjust motion sensitivity settings in the app to balance detection and battery usage.
- Easy Installation: The doorbell is designed for straightforward installation. Many users find it easy to set up without professional help.
10. Warranty & Support
All TMEZON products come with a one-year warranty. If your device encounters any issues during use, please contact the TMEZON service center for direct replacement or support.
Email: support@tmezon.com
