1. Introduction
This manual provides detailed instructions for setting up, operating, and maintaining your new zap 2AGOFRC451A Voice Remote Control. This remote is specifically designed for use with Verizon Stream TV 4K 2nd (ASK-STI6220) and Verizon Stream TV Soundbar (ASK-STI6251) devices, offering both IR and Bluetooth wireless communication for seamless control.
2. Package Contents
- 1 x zap 2AGOFRC451A Voice Remote Control
Note: AAA batteries are not included and must be purchased separately.
3. Setup
3.1 Battery Installation
- Locate the battery compartment on the back of the remote control.
- Slide the battery cover downwards to open it.
- Insert two (2) AAA batteries, ensuring the positive (+) and negative (-) terminals align correctly with the markings inside the compartment.
- Slide the battery cover back into place until it clicks securely.
Figure 3.1: Battery Compartment
3.2 Pairing the Remote Control
The remote control uses Bluetooth for voice commands and enhanced functionality. It needs to be paired with your Verizon Stream TV device or Soundbar.
3.2.1 Initial Setup Pairing
- During the initial setup of your Verizon Stream TV device, you will be prompted to pair your remote.
- Press and hold the "Play/Pause" and "0" buttons on the remote control simultaneously for 6 seconds.
- Release the buttons to enter pairing mode.
- If the 'pairing your remote' screen does not display, ensure your Stream TV Soundbar is in Bluetooth® discovery mode or use the remote control app.
Figure 3.2: 'Pairing your remote' screen
3.2.2 Manually Pairing from Bluetooth Button (Soundbar)
- Press and hold the Bluetooth icon button on the side of your Stream TV Soundbar for 1 second.
- Press and hold the "Play/Pause" and "0" buttons on the remote control simultaneously for 6 seconds.
Figure 3.3: Bluetooth icon on Stream TV Soundbar
3.2.3 Manually Pairing from Stream TV Home Screen
- From the Stream TV Home screen, navigate to and select the Settings menu (represented by a gear icon). Use the 5-way navigation pad on the remote to highlight and the OK button to select.
- Select Remote & Accessories.
- Select Add accessory. The device will become visible to nearby devices while 'Searching for accessories' is open.
- Follow the on-screen prompts to connect your Verizon remote.
Figure 3.4: Settings Menu for Remote & Accessories
4. Operating the Remote Control
Familiarize yourself with the buttons and their functions as illustrated below:
Figure 4.1: Remote Control Button Functions
4.1 Button Functions Overview
- INPUT: Selects input source.
- Power: Turns the device on or off.
- Rewind: Rewinds media playback.
- Fast Forward: Fast forwards media playback.
- Play & Pause: Plays or pauses media playback.
- OK (Enter): Confirms selections or enters menus.
- Navigation (Up/Down/Left/Right): Navigates through menus and content.
- Google Assistant: Activates voice control for commands and searches.
- Home: Returns to the home screen.
- Back: Returns to the previous screen or menu.
- GUIDE: Opens the program guide.
- Volume Up/Down (+/-): Adjusts the volume level.
- Mute: Mutes or unmutes audio.
- Channel Up/Down (</>): Changes channels.
- Number Buttons (0-9): Direct channel input or numerical entry.
- INFO: Displays information about current content.
- APPS: Accesses installed applications.
5. Maintenance
5.1 Cleaning
To clean your remote control, use a soft, dry cloth. Do not use liquid cleaners, sprays, or abrasive materials, as these can damage the remote's surface or internal components.
5.2 Battery Care
If the remote control will not be used for an extended period, remove the batteries to prevent leakage and potential damage to the device.
6. Troubleshooting
- Remote not responding:
Check if the batteries are correctly inserted and have sufficient charge. Replace them if necessary. Ensure there are no obstructions between the remote and your device. If using Bluetooth, try re-pairing the remote (refer to Section 3.2). - Voice commands not working:
Ensure the remote is properly paired via Bluetooth. Speak clearly and directly into the remote's microphone. Check for any background noise that might interfere with voice recognition. - Short operating range:
Replace the batteries with fresh ones. Ensure there are no large metallic objects or other electronic devices causing interference between the remote and your Stream TV device/Soundbar.
7. Specifications
| Feature | Specification |
|---|---|
| Model Number | 2AGOFRC451A |
| Brand Name | zap |
| Material | ABS Material |
| Color | Black |
| Frequency | 433 MHz |
| Wireless Communication | IR, Bluetooth |
| Use | TV |
| Channel | 1 |
| Batteries | 2 x AAA (not included) |
| Certification | CE |
| Package Length | 27 cm |
| Package Width | 13 cm |
| Package Height | 4 cm |
| Package Weight | 0.09 kg |
8. User Tips
- For optimal performance, always point the remote directly at your device when using IR functions.
- Keep the remote control away from direct sunlight and extreme temperatures to prolong its lifespan.
- When using voice commands, ensure you are in a quiet environment for better recognition accuracy.
9. Warranty and Support
For any product-related inquiries, technical support, or warranty claims, please contact the seller directly through your purchase platform. Please provide your order number and a detailed description of the issue for prompt assistance.
