1. Important Safety Information
WARNING!
- Avoid immersing the AC charging connection device in water.
- Do not step on, pull, bend, or knot the charging cable.
- Do not insert foreign objects into any part of the charging vehicle connector.
- Refrain from dropping the control box or placing heavy objects on its surface.
- Do not install or use the charger near flammable, explosive, harsh, or combustible materials, chemicals, or vapors.
- Ensure the operating ambient temperature of the equipment remains within the range of -30 °C to +55 °C.
- Do not use the charger when you, the vehicle, or the charger is exposed to severe rain.
- Do not use the charger if it is defective, appears cracked, frayed, broken, otherwise damaged, or fails to operate.
- Do not use this product if the enclosure or the EV connector is broken, cracked, open, or shows any other indication of damage.
- Do not attempt to open, disassemble, repair, tamper with, or modify the charger.
- This product is exclusively designed for electric vehicle charging purposes.
- Avoid using external wires or adapters.
- This product must be well-grounded when used.
- Never insert your fingers into the charging plug.
- The EV charger is not user serviceable. Contact feyree support for any repairs.
- If the device fails to charge normally as per the operation manual, please contact the seller or consider a replacement.
- Never allow children to play with the charger cable.
- To avoid the risk of fire or electric shock, do not use this device with an extension cord.
- Using a worn or damaged AC outlet may cause burns or start a fire.
- Risk of explosion. This equipment has an arc or sparking parts that should not be exposed to flammable vapors.
- Risk of electric shock. Do not remove the cover or attempt to open the enclosure of the charger unit. No user-serviceable parts inside. Refer servicing to qualified service personnel.
CAUTION! Please Note Before Start Charging
Precautions 1:
- It is recommended that electrical outlets for your charger should be installed by a licensed and qualified electrician. Installation must comply with local codes to avoid serious injury or death.
- This product must be grounded. Grounding provides a path of least resistance for electric current to help reduce the risk of electric shock if it malfunctions or breaks down.
Precautions 2:
- Ensure the power plug and socket are compatible before initiating the charging process.
- Do not charge if the socket is damaged, rusty, cracked, or has a loose connection. If the socket is dirty or wet, disconnect the power supply first. Wipe the charging plug with a dry and clean cloth to ensure it is dry and free from any debris.
- Verify that the charging connector, cable, control box, and plug surface are in good condition without any scratches, rust, breaks, or damages.
2. Product Overview
The feyree EV Charger Wallbox is a portable charging solution designed for Tesla electric vehicles (Models S, 3, X, Y) and other EVs utilizing the NACS standard charging. It features smart app control, adjustable current, and comprehensive safety protections.
Key Features:
- Tesla Compatibility: Perfectly compatible with all Tesla models (S, 3, X, Y) and NACS standard charging.
- One-Touch Wireless Charging Cover Opening: Built-in intelligent identification chip automatically identifies Tesla models, allowing you to open the charging cover and start/stop charging with a single button press.
- Wi-Fi Smart APP Control: Connect via Wi-Fi and Bluetooth to monitor charging status in real-time, set delayed charging times for off-peak hours, adjust charging current, and receive fully-charged notifications.
- Advanced Safety: Equipped with Type B (AC30mA + DC6mA) leakage protection, over-voltage, overheat, over-current, lightning, and ground protection.
- 2.8-inch LCD Screen: Displays real-time charging status including power, current, voltage, temperature, and charging duration.
- Durable Construction: Cable made of high-grade, rugged TPU materials, and connector features IP66 waterproof & dust-proof protection.
- Fast Charging: Supports 240V voltage and adjustable current (8A/10A/13A/16A/20A/25A/32A) for a maximum output power of 7KW.
3. Specifications
General Product Specifications:
| Attribute | Value |
|---|---|
| Brand Name | feyree |
| Charger Type | Portable Charger |
| Type | TS-NACS |
| Power (W) | 7KW Max |
| Current | 32A Max (Adjustable: 8A-10A-13A-16A-20A-25A-32A) |
| Voltage | 85V-264V |
| Input Frequency | 50Hz-60Hz |
| Numbers of Phase | Single Phase |
| Cable Length | 5m |
| Material | Copper alloy, silver plating (pins) |
| IP Rating | IP66 |
| Operating Temperature | -30°C ~ +55°C |
| RCD | TypeB AC30mA + DC6mA |
| Weight | 3.2kg |
| Dimensions (L x W x H) | 38cm x 38cm x 8cm |
Charging Box Description (TS-NACS - Level 2-7.6KW):
| Attribute | Value |
|---|---|
| Power Rating | Level 2-7.6KW |
| APP | Yes |
| Leakage Protection | TypeB AC 30mA + DC 6mA |
| Power Supply System | Level 1 and Level 2 |
| Rated Voltage | 85V-264V |
| Rated Current | 8-10-13-16-20-25-32A |
| Input Frequency | 50Hz/60Hz |
| Charger Plug IP | IP66 |
| Charger Box IP | IP66 |
| Working Temperature | -30°C ~ +55°C |
| Storage Temperature | -40°C ~ +80°C |
| Standby Power | <3W |
| Working Humidity | 5%~95% non-condensation |
| Cable Specification | 3G 6mm²+1*0.5mm² |
Note: For detailed specifications of other power ratings (9.6KW, 12KW) or plug types (TYPE1, TYPE2, GBT), please refer to the full user manual PDF available from the manufacturer.
4. Setup and Installation
4.1 Pre-Installation Checks
- Ensure the electrical outlet for the charger is installed by a licensed and qualified electrician, complying with local codes.
- Confirm the product is properly grounded.
- Verify that the power plug and socket are compatible.
- Inspect the charging connector, cable, control box, and plug surface for any scratches, rust, breaks, or damages. Do not use if damaged.
- If the socket is dirty or wet, disconnect power and clean the charging plug with a dry, clean cloth.
4.2 App Installation and Setup
The device requires a Wi-Fi and Bluetooth connection for app control.
- Download the "Tuya Smart" or "Smart Life" app from your mobile app store. The app icons are typically a blue house for Smart Life and a green 't' for Tuya Smart.
- Open the app, enable Wi-Fi and Bluetooth on your phone.
- Select "Add Device" within the app and follow the on-screen instructions to complete the pairing process.
5. Operating Instructions
5.1 Control Box LCD Display Overview
The control box features an LCD screen and three buttons (A, D, T) for managing charging parameters and viewing status.
The LCD displays the following information:
- Charging Status: Indicates if charging is active.
- Charging Voltage: Real-time voltage (e.g., 220.6V).
- Real-time Temperature: Current operating temperature (e.g., 31°C).
- Charging Current: Real-time current (e.g., 32.0A).
- Real-time Power: Instantaneous power consumption (e.g., 0.00Kw).
- Power Consumption: Total energy consumed (e.g., 0.00Kwh).
- Charging Duration: Elapsed charging time.
- Delay Charging Countdown: Remaining time until delayed charging starts.
- Wi-Fi State: Connection status (waiting, connected, not connected).
5.2 Adjusting Current
Tap button "A" on the control box to adjust the charging current before charging. The current can be set to 8A, 10A, 13A, 16A, 20A, 25A, or 32A. The selected current will be memorized automatically.
WARNING: The charging current set shouldn't be higher than the supply current, otherwise there may be a safety hazard.
5.3 Setting Delay Charging Time
Press button "D" to set a delay time (0-15 hours) before charging begins. After setting, the charging will start automatically once the set delay time has passed. This feature is useful for charging during off-peak electricity hours.
5.4 Setting Charging Time
Short press button "T" to set a specific charging duration. The charger will stop automatically once the set charging time is reached.
5.5 Menu Navigation (Advanced Settings)
Long press button "T" for 10 seconds to enter the menu page. Use buttons "A" (Downward) and "D" (Enter) to navigate through the menu options. Button "T" can also be used to go back.
Menu options include:
- Charge Plan: View or modify charging schedules.
- Charge Log: Access records of past charging sessions.
- Settings: Adjust various parameters like Leakage Check, Ground Check, Min/Max Voltage, Reset Wifi, and Clear Data.
- About Device: View device information such as Type, RCD, Leakage status, CP, Sum, Times, Duration, HV, and SV.
5.6 Starting and Ending Charging
To Start Charging:
- Ensure the charger is properly connected to a power source.
- Plug the charging connector into your EV's charging port.
- Adjust current, set delay, or set charging time as desired using the control box buttons or the app.
- Charging will begin automatically or according to your set schedule.
To End Charging:
WARNING: Do not unplug the charger during an active charging session.
- Plan A (Automatic Stop): The charger will automatically stop when the car is fully charged. You can then directly unplug the connector.
- Plan B (Power Switch): Turn off the power switch supplying the charger to end charging, then unplug the charger.
- Plan C (Vehicle Control): Use the stop charging button or switch within your electric vehicle to end charging, then unplug the charger plug.
- Plan D (App Control): Click "Stop charging" on the mobile app, then pull out the charger plug.
6. Maintenance
To ensure the longevity and safe operation of your feyree EV charger, follow these general maintenance guidelines:
- Regularly inspect the charging cable, connector, and control box for any signs of wear, damage, cracks, or fraying.
- Keep the charging plug and socket clean and dry. Wipe with a dry, clean cloth if necessary.
- Store the charger in a dry, protected area when not in use, away from extreme temperatures and direct sunlight.
- Do not attempt to open or repair the charger yourself. Refer all servicing to qualified personnel.
7. Troubleshooting
This section provides solutions for common issues you might encounter. If the problem persists after following these steps, please contact customer support.
| Fault Name | Reason for Failure | Recommendations |
|---|---|---|
| Over Voltage | AC input voltage is too high |
|
| Under Voltage | AC input voltage is too low |
|
| Over Current | AC input current is too high |
|
| Over TEMP | Charger internal temperature greater than 85°C |
|
| Elec leakage | Leakage is greater than the following values: TypeA: (60Hz)AC20mA/(50Hz)AC30mA; TypeB: AC 30mA+DC 6mA |
|
| Leakage self check | The sensor for detecting leakage is abnormal |
|
| PE Fault | Poor grounding or incorrect wiring |
|
| Err:cp | Charging plug CC/CP connection abnormality |
|
8. Warranty and Support
Customer Service Team
For any product-related inquiries or support, please contact us:
E-mail: tina@feyree.com
Warranty
- Two-Year Warranty: feyree offers a two-year warranty for original feyree products.
- Lifetime Technical Support: In case of any product-related issues, we encourage you to reach out to us, providing pictures and videos for further assistance.
Exclusions
The warranty does not cover:
- Any product damage resulting from failure to follow the recommended guidelines.
- Damage caused by unauthorized disassembly of the machine or seeking maintenance from a non-designated service center.
- Products not purchased as original feyree products.
- Any modifications or do-it-yourself alterations carried out without guidance from a licensed electrician.
9. FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Note: The Grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. Such modifications could void the user's authority to operate the equipment.
The device has been evaluated to meet general RF exposure requirement. To maintain compliance with FCC's RF exposure guidelines, the distance must be at least 20cm between the radiator and your body, and fully supported by the operating and installation configurations of the transmitter and its antenna(s).
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