1. Product Overview
The Disney Q11 TWS Earbuds offer a unique blend of iconic Disney character design with advanced audio technology. Featuring Bluetooth 5.3, HIFI stereo sound, RGB ambient lighting, and a rotatable charging case, these earbuds are designed for both music enjoyment and gaming. Available in Mickey, Minnie, and Lotso designs, they provide a comfortable and immersive audio experience for iOS and Android users.

Figure 1: Disney Q11 TWS Earbuds in Mickey and Minnie designs.
Video 1: Demonstration of Disney Q11 TWS Earbuds features including rotatable case, lanyard, touch controls, and game mode.
2. Package Contents
- Disney Q11 TWS Earbuds (Left and Right)
- Charging Case
- USB Type-C Charging Cable
- Neck Strap/Lanyard (depending on model)
- User Manual (this document)
3. Setup Instructions
3.1 Charging the Earbuds and Case
- Connect the provided USB Type-C cable to the charging port on the charging case.
- Connect the other end of the cable to a USB power source (e.g., computer, wall adapter).
- The RGB ambient lights on the earbuds will indicate charging status. A full charge takes approximately 1.5 hours.
The charging case has a 250mAh battery capacity, providing extended usage time for your earbuds.
3.2 Powering On/Off
- Power On: Open the rotatable charging case. The earbuds will automatically power on.
- Power Off: Place the earbuds back into the charging case and close the lid. They will automatically power off and begin charging.

Figure 2: Rotating the semi-open case to access the earbuds.
3.3 Bluetooth Pairing
- Ensure the earbuds are charged and powered on (open the case).
- On your device (smartphone, tablet, computer), enable Bluetooth.
- Search for available Bluetooth devices and select "Disney Q11" (or similar name) from the list.
- Once connected, you will hear a confirmation tone, and the earbuds will be ready for use.
4. Operating Instructions
4.1 Touch Controls
The Disney Q11 TWS Earbuds feature intuitive touch controls on each earbud:
| Action | Control |
|---|---|
| Answer/Hang Up Call | Click Any Headset |
| Reject Call | Long Press Any Earbud for 1 second |
| Previous Song | Double Click Any Earbud |
| Next Song | Triple Click Any Earbud |
| Wake Up Voice Assistant | Long Press Right Earphone for 2 seconds |
| Switch Music/Game Modes | Long Press Left Earphone for 2 seconds |

Figure 3: Visual guide to earbud touch controls.
4.2 Music Mode
In Music Mode, the earbuds utilize AAC/SBC Dual Audio Decoding for high-fidelity sound, delivering a stunning audio experience with clear melodic vocals and immersive bass.
4.3 Game Mode
Activate Game Mode by long-pressing the left earbud for 2 seconds. This mode employs low-latency algorithms to ensure ultra-low latency, providing clear audio and video synchronization for an enhanced gaming experience.

Figure 4: Explanation of Game Mode and Music Mode.
4.4 RGB Ambient Lighting
The earbuds feature 7-color RGB ambient lights that cycle through, providing a dynamic and atmospheric visual effect. This breathing light flicker adds to the overall aesthetic.

Figure 5: RGB Ambient Light feature with 7-color cycle.
5. Maintenance
- Cleaning: Gently wipe the earbuds and charging case with a soft, dry, lint-free cloth. Do not use harsh chemicals or abrasive materials.
- Storage: When not in use, store the earbuds in their charging case to protect them and keep them charged.
- Handling the Rotatable Case: To open the case, turn the rotary switch located under the character head. Avoid pulling the styling head directly to prevent product damage.
- Water Resistance: The earbuds are waterproof. However, avoid prolonged exposure to water or submerging them. Dry thoroughly if they get wet.
6. Troubleshooting
6.1 Earbuds Not Pairing
- Ensure both earbuds are charged and removed from the case.
- Turn off Bluetooth on your device and then turn it back on.
- Forget/delete "Disney Q11" from your device's Bluetooth list and try pairing again.
- If only one earbud connects, try placing both back in the case, closing it, and then reopening to reset.
6.2 No Sound or Low Volume
- Check the volume level on both your device and the earbuds.
- Ensure the earbuds are properly connected to your device.
- Clean any debris from the earbud speakers that might be obstructing sound.
6.3 Charging Issues
- Verify the USB Type-C cable is securely connected to both the case and the power source.
- Try a different charging cable or power adapter.
- Ensure the charging contacts on the earbuds and inside the case are clean and free of obstructions.
7. Specifications
| Feature | Specification |
|---|---|
| Product Model | DW-Q11 |
| Material | ABS, Silica Gel |
| Bluetooth Version | 5.3 |
| Communication | Wireless (Bluetooth) |
| Style | In-ear, Half in-ear design |
| Driver Diameter | 13mm |
| Vocalism Principle | Dynamic |
| Frequency Response Range | 20 - 20000Hz |
| Sensitivity | 98dB |
| Impedance Range | up to 32 Ω (32Ω) |
| Battery Capacity (Charging Case) | 250mAh |
| Battery Life (Earbuds) | Up to 4 hours (single use), 15 hours (with charging case) |
| Charging Method | Charging case, Type-C port |
| Charge Time | Approx. 1.5 hours |
| Maximum Wireless Range | 10m-20m (10m accessibility) |
| Features | Waterproof, With Microphone, Active Noise-Cancellation, RGB Ambient Lighting, Rotatable Case, Game Mode |
| Sound Isolating | Yes |
| Control Button | Yes |
| Volume Control | Yes |

Figure 6: Detailed product parameters.
8. User Tips
- Secure Fit: Ensure the half in-ear design fits snugly for optimal sound quality and comfort, especially during active use.
- Lanyard Use: Utilize the included neck strap/lanyard to prevent accidental loss, particularly when on the go.
- Game Mode for Latency: For competitive gaming, always remember to switch to Game Mode to minimize audio lag and improve synchronization.
- Battery Preservation: Store earbuds in the charging case when not in use to maximize battery life and keep them ready for your next session.
9. Warranty and Support
For warranty information and customer support, please refer to the official Disney Audio product website or contact your retailer. Keep your proof of purchase for any warranty claims.





