STWEI Car Multimedia Player User Manual

1. Introduction and Overview

This manual provides detailed instructions for the installation, operation, and maintenance of your STWEI Car Multimedia Player. Featuring the new Android 13 system, a powerful Qualcomm 8-core processor (Snapdragon 680 / Qualcomm 6225), and a high-resolution 10.25-inch or 12.3-inch HD 1920x720 touch screen, this unit offers advanced features like wireless Apple CarPlay and Android Auto, integrated GPS navigation, Bluetooth 5.0, and split-screen functionality. It is designed to seamlessly integrate with Mercedes Benz CLS W218 X218 models from 2010 to 2015, retaining original car controls and audio systems.

2. Safety Information

Please read all safety warnings and instructions carefully before installation and use. Improper installation or operation can lead to damage to the device, vehicle, or personal injury. Always consult with a qualified technician for installation if you are unsure. Do not operate the device in a way that distracts you from driving. Keep the device away from water and extreme temperatures.

3. Package Contents

Verify that all items listed below are included in your package:

• Plastic base
• Power cable
• 4G Antenna
• GPS Antenna
• MIC
• LVDS cable
• Screw set
• AMI cable (NTG4.5)
• AUX cable (NTG4.5)
• User manual (PDF version available for download)

4. Product Features

• Operating System: Android 13
• Processor: Qualcomm 8-core (Snapdragon 680 / Qualcomm 6225) with 2.0GHz speed
• Memory: Up to 8GB RAM and 256GB ROM (configurations vary)
• Display: 10.25-inch or 12.3-inch HD 1920x720 touch screen
• Connectivity: Wireless Apple CarPlay & Android Auto, 4G+WiFi network, Bluetooth 5.0
• Navigation: Built-in GPS supporting Google Maps, iGo, Waze
• Multimedia: HD Video Playback (Mp3, MP4, WMA, JPEG), online music/movies, local media playback
• Audio: 4x50W output power, supports original car audio
• Inputs/Outputs: Two USB interfaces, Colored output type
• Special Functions: Steering wheel control support, 3G/4G Network support, Can-Bus support, Mobile Phone integration, Split-screen display, Global weather display
• Reversing System: Supports original car reversing camera; a complimentary camera is provided if the original car lacks one.
• Installation: Plug and play design
• Certifications: CE, RoHS

5. Specifications

6. Setup and Installation

The installation process involves disassembling parts of your car's dashboard and connecting the new multimedia unit. It is highly recommended that installation be performed by a professional technician to avoid damage to your vehicle or the product.

Pre-Installation Check:

• Ensure your Mercedes Benz CLS model year is between 2010 and 2015.
• Confirm all package contents are present.
• If your vehicle is right-hand drive, please inform the seller before purchase to ensure compatibility.

Installation Steps:

1. Remove the cover plate above the passenger seat.
2. Twist open the screws under the cover plate.
3. Unscrew the screws on the storage box.
4. Unscrew the two screws that secure the screen.
5. Remove the original car screen.
6. Unplug the two connectors on the back of the original screen.
7. Remove the original car air outlet panel.
8. Unplug the three connectors on the back of the air outlet panel.
9. Locate the reverse hook buckle on the left side of the air outlet and push it open.
10. Remove the base.
11. Twist open the screw.
12. Twist open the screw.
13. Remove the original car host unit.
14. Unplug the connector on the side of the host.
15. Unplug the power plug.
16. Unplug the fiber optic cable.
17. Unplug the fiber optic cable (second instance).
18. Twist open the screw.
19. Twist open the screw (second instance).
20. Twist open the screw (third instance).
21. Twist open the screw (fourth instance).
22. Remove the original frame.
23. Install the new screen hardware.
24. Install a new base.
25. Route and secure the wires.
26. Insert the original vehicle fiber optic cable into the new cable.
27. Insert the new power supply into the host unit.
28. Connect the new power plug.
29. Install the unit back into the host.
30. Install the plug back.
31. Twist back the screw.
32. Twist back the screw (second instance).
33. Install back three connectors.
34. Install and reinstall the original vehicle air outlet baffle.
35. Install the connector properly.
36. Install the connector properly (second instance).
37. Remove the original car bracket hardware buckle.
38. Install on the new base.
39. Install the screws behind the screen properly.
40. Install and display the unit properly.

7. Operating Instructions

7.1 Basic Operation

• Power On/Off: The unit powers on and off with the vehicle's ignition.
• Touch Screen: Navigate the interface using finger touch gestures.
• Original Car Functions: The unit retains full functionality of original car controls, including steering wheel buttons, iDrive, CD player, media knob, and audio system.

7.2 Navigation

The unit comes with built-in GPS and supports various navigation applications such as Google Maps, iGo, and Waze. Select your preferred navigation app from the system's menu.

7.3 Multimedia Playback

• Video: Enjoy HD video playback from various formats. Supports online movies and local video files.
• Music: Stream online music, play local music files, or connect via Bluetooth for audio streaming.
• Bluetooth: Bluetooth 5.0 ensures clear sound quality for music and hands-free calls. Access your phone's address book and recent calls directly from the unit.

7.4 Wireless CarPlay & Android Auto

Connect your iOS or Android mobile phone wirelessly for seamless integration. Access your phone's apps, navigation, messages, and music directly on the car's screen.

7.5 Split Screen Display

The split-screen function allows you to run two applications simultaneously, such as navigation and video playback, for enhanced convenience.

7.6 Global Weather

The system can display global weather information, including a forecast for the upcoming week, wind, humidity, visibility, rain/snow conditions, and ultraviolet radiation levels.

7.7 Reversing System

The unit supports the original car's reversing camera. If your vehicle does not have one, a complimentary reversing camera is provided for clearer reverse imaging. Please inform the vendor if you require this gift.

8. Maintenance

To ensure the longevity and optimal performance of your STWEI Car Multimedia Player, follow these general maintenance guidelines:

• Cleaning: Use a soft, dry cloth to clean the screen and exterior. Avoid abrasive cleaners or solvents.
• Software Updates: Periodically check for and install software updates to ensure the system runs smoothly and has the latest features. Updates can typically be found through the system settings or the manufacturer's website.
• Avoid Extreme Conditions: While the unit is tested for high and low temperatures (up to +70°C and down to -25°C), prolonged exposure to extreme conditions should be avoided when possible.

9. Troubleshooting

This section addresses common questions and issues you might encounter:

• Q: Is Android Auto/Apple CarPlay wireless?
  A: Yes, both CarPlay and Android Auto are wireless. The product itself is also an Android system, supporting the download and installation of various apps.
• Q: Is the screen touch-sensitive?
  A: Yes, the screen supports finger touch input.
• Q: Is this compatible with Mercedes Benz 2011 CLS?
  A: The product is compatible with Mercedes Benz CLS models from 2010 to 2015.
• Q: Are all languages supported?
  A: Yes, the system supports approximately 90% of the world's languages.
• Q: Does it retain the original car controls (steering wheel, scroll knob)?
  A: Yes, the product completely retains the functions of the original car, and the new system will not affect the original system.
• Q: Is the CarPlay module integrated with the screen?
  A: Yes, the product itself contains the CarPlay function, and no other equipment is needed.
• Q: Is there Bluetooth built into this system to listen to music?
  A: Yes, the product has built-in Bluetooth, supporting Bluetooth music, phone calls, address book reading, recent calls, and favorite calls.
• Q: Is it compatible with right-hand drive cars?
  A: Yes, the product supports both left-hand and right-hand drive vehicles. Please inform the seller before purchasing if your car is right-hand drive.
• Q: Are installation instructions included in the package?
  A: Yes, an installation instruction manual is included in the package.
• Q: Can I install software myself, like YouTube or some maps?
  A: Yes, the product allows you to download and install apps online.

10. User Tips

• Vehicle Compatibility: Always double-check your Mercedes Benz CLS model year (2010-2015) before purchasing to ensure full compatibility.
• Right-Hand Drive Vehicles: If your car is right-hand drive, make sure to communicate this to the seller during purchase to confirm any specific adjustments or versions needed.
• App Installation: Take advantage of the Android system by downloading your favorite navigation, music, or other utility apps directly to the unit.
• Original Features: Rest assured that your original car's steering wheel controls, iDrive, and audio system will continue to function seamlessly with the new multimedia player.

11. Warranty and Support

11.1 Warranty Terms

All STWEI products come with a 1-year warranty, effective from the shipping date. This includes one year of post-paid maintenance covering material and labor costs.

11.2 Warranty Exclusions

This warranty does not cover damages resulting from:

• Accidents
• Artificial damage
• Unauthorized attempts to modify the product
• Use of third-party accessories
• Purposeful or consequential damages

11.3 Technical Support

We offer technical support to our customers after sales, including video quick technical guidance. For any questions or cooperation inquiries, please contact us:

• WhatsApp: +86 189 0299 0594
• WeChat: +86 13713887814

12. Company Information

Shenzhen Carbusiness Technology Co. Ltd., established in 2008, is the company behind the "STWEI" brand. We are a modern high-tech enterprise in China specializing in the development, production, and sales of car multimedia entertainment products.

STWEI operates two factories, with its headquarters located in the Bao'an District of Shenzhen Special Economic Zone and branches in Yunnan Province, China. Our company spans an area of 12,000 square meters and employs 200 staff, including 20 experienced R&D engineers.

We have obtained various certifications, including ISO9001, IATF16949, CE, FCC, and RoHS, and hold more than 20 patents and inventions. Over the past 13 years, our products have been successfully exported to markets across Europe, the United States, South America, the Middle East, Southeast Asia, and Russia. STWEI is committed to continuous product innovation to remain a trusted partner for our customers.