Milfra X5

Milfra X5 Tuya Zigbee 3.0 Hub Wired Bluetooth Gateway User Manual

Model: X5 | Brand: Milfra

1. Product Introduction

The Milfra X5 Wired Multi-mode Gateway serves as the central control hub for your smart home. It enables intelligent devices utilizing Zigbee and Bluetooth Mesh protocols to interconnect and communicate seamlessly. This gateway allows for flexible and diverse system combinations, facilitating remote control of smart home devices via your mobile phone and enabling automated scenarios. Examples include automatic light activation upon entry, appliance shutdown upon leaving, and detection/alerting of abnormal events, providing comprehensive control over your smart home environment.

Note: This product is designed for indoor use only.

Milfra X5 Multi-mode Gateway with Tuya, Zigbee, and Bluetooth logos

Image: Milfra X5 Multi-mode Gateway showcasing Tuya, Zigbee, and Bluetooth compatibility.

2. Package Contents

Upon opening the package, you should find the following items:

  • Milfra X5 Multi-mode Gateway Unit
  • User Manual
  • Power Adapter (available in EU, US, or UK plug types depending on region)
  • Ethernet Cable (CAT 6E, typically 1.5M or 2M in length)

Video: Unboxing the Milfra X5 Multi-mode Gateway, showing the contents of the retail box.

3. Device Overview

Familiarize yourself with the ports and buttons on your Milfra X5 Gateway:

Diagram of Milfra X5 Gateway ports: Reset key, Net interface, Upgrade interface, Power interface

Diagram: Rear view of the Milfra X5 Gateway showing its various interfaces.

  • Reset Button: Long press to restore the device to factory settings.
  • Network Port (LAN): Insert an Ethernet cable here for wired network connection.
  • Upgrade Interface: Used for debugging the device and upgrading its software.
  • Third-party Sub-Device Access: Provides functionality for connecting third-party sub-devices (requires dedicated modules).
  • Power Interface (DC IN): Connect the provided power adapter here to supply power to the product.

4. Indicator Light Description

The gateway features two indicator lights: a network status indicator and a setup net indicator. Their states convey different information about the device's operation:

Indicator LightStateMeaning
Network Status IndicatorLights OutThe network is disconnected.
Long BrightWaiting for device to connect.
FlickeringData transmission.
Setup Net IndicatorLights OutActive.
Long BrightInactive.
FlickeringThe device is active, but there is no network.

5. Setup: Connecting to the Tuya Smart App

This product integrates with Smart Life (Tuya) for control and interconnection with other smart devices. Follow these steps to connect your gateway:

  1. Download the App: Scan the QR code below or search for "Smart Life" in your app store to download and install the app. If you already have the app, it may direct you to the device connection page.
  2. Open the App: Launch the Smart Life app.
  3. Add Device: On the app's home page, tap the "+" icon in the upper right corner.
  4. Select Gateway: Navigate to the "Add Device" page, then select "Gateway Central Control".
  5. Choose Wired Gateway: Select the "Wired Gateway" option.
  6. Follow Prompts: Proceed by following the on-screen instructions within the app to complete the device addition process.
QR code for Smart Life App download and diagram showing app interface for adding devices

Image: QR code for Smart Life App download and visual guide for adding sub-devices.

Important Tips for Setup:

  • Before adding the device, ensure your mobile phone is connected to a 2.4GHz Wi-Fi network.
  • For a smoother connection, keep your mobile phone close to the gateway and ensure both are on the same Wi-Fi network.
  • Due to ongoing updates to the Smart Life App, the actual operation steps might vary slightly from this description. Always refer to the latest instructions provided within the Smart Life App.

6. Operating Your Gateway

6.1 Smart Device Association and Automation

The Milfra X5 gateway acts as the central brain for your smart home, allowing you to associate various Tuya smart devices within the app for local scenario linkage and automation. This enables complex routines and interactions between different devices.

Milfra X5 Gateway associating with various smart devices in the app for local scenario linkage and automation

Image: The Milfra X5 Gateway facilitating multi-protocol communication and device association within the Smart Life App.

6.2 Multi-Protocol Communication

The multi-mode gateway supports Wi-Fi, Bluetooth 5.0, and Zigbee multi-protocol communication, ensuring broad compatibility with a wide range of smart devices.

6.3 Stable Control and Coverage

The gateway is designed for stable control of over 400 devices, including 200+ Bluetooth Mesh (SIG) devices and 200+ Zigbee devices. It offers enhanced signal coverage, with a transmission distance capable of spanning 1-4 floors and penetrating 1-4 concrete walls, making it suitable for large homes, villas, and other extensive environments.

Diagram showing stable control of 400+ devices by the X5 Gateway

Diagram: Visual representation of the X5 Gateway's capability to stably control over 400 smart devices.

Diagram illustrating enhanced signal coverage of the Tuya Zigbee Gateway across multiple floors and through walls

Diagram: Enhanced signal coverage of the gateway, demonstrating its ability to reach devices across multiple floors and through walls.

6.4 Voice Control Integration

The gateway supports voice control for your Tuya Zigbee devices via popular smart assistants like Amazon Alexa and Google Home, allowing for convenient hands-free operation of your smart home.

Milfra X5 Gateway enabling voice control for smart devices in a living room setting

Image: The Milfra X5 Gateway facilitating voice control of smart devices in a modern living room.

7. Maintenance

7.1 Fault Replacement Function

In the event of a gateway malfunction, the Milfra X5 supports a fault replacement function. You can purchase a new gateway and inherit the original device configurations. After logging into your Tuya account, select the device in the app to initiate the replacement. The cloud content will be automatically transferred to the new gateway.

Diagram showing the fault replacement process from an old hub to a new hub

Diagram: Illustration of the fault replacement process, migrating data from an old gateway to a new one.

Note: Not all gateways support this function. It requires both hardware and firmware compatibility. Data migration cannot be performed between gateways of different types or Product IDs (PIDs).

8. Troubleshooting

  • Q: Does the gateway work without an internet cable?
    A: No, the Milfra X5 is a wired gateway and requires an Ethernet cable connection to your router for internet access and full functionality.
  • Q: If the internet fails for a long time, will the device still perform tasks and schedules?
    A: Yes, the gateway supports network offline local control. This means that once devices are paired and scenarios are set up, many functions and schedules can continue to operate locally even if your internet connection is temporarily unavailable.

9. Specifications

FeatureDetail
Model NumberX5
Brand NameMilfra
Power InputUSB 5V/1A
Ethernet PortRJ45
Bluetooth StandardBluetooth 5.0
Zigbee StandardZigbee 3.0
Transmission DistanceUp to 1000 sq.m (enhanced signal coverage)
MaterialPC+ABS
Product Size185 x 135 x 32 mm
OriginMainland China
CertificationCE, FCC, RoHS

10. User Tips

  • For Local Control: To ensure tasks and schedules continue to function during internet outages, configure your smart devices and automation scenarios within the Smart Life app to utilize the gateway's offline local control capabilities. This typically involves ensuring devices are directly paired to the gateway and not solely reliant on cloud services for basic operations.
  • Initial Setup Stability: During the initial pairing process with the Smart Life app, ensure your mobile phone is connected to a stable 2.4GHz Wi-Fi network and kept in close proximity to the gateway for optimal connection.

11. Warranty and Support

Milfra provides after-sales service in accordance with relevant consumer protection laws. The warranty policy includes:

Service TypePolicy
Return of GoodsFor quality reasons, goods can be returned within 7 days from the day after receipt.
ExchangeFor quality reasons, products are exchangeable within 15 days from the day after receipt.
MaintenanceFree maintenance for product quality reasons for 1 year from the day after signing for receipt.

Please retain your purchase invoice as it is required for all return, exchange, and maintenance services.

For further assistance or to download the complete user manual in PDF format, please refer to the seller's product page or contact Milfra customer support.

12. Hazardous Substances in the Product

This table outlines the presence of hazardous substances in the Milfra X5 Gateway, prepared in accordance with SJ/T 11364 regulations.

Part NameLead (PB)Mercury (HG)Cadmium (CD)Hexavalent Chromium (CR (VI))Polybrominated Biphenyls (PBB)Polybrominated Diphenyl Ethers (PBDE)
Plastic PartsOOOOOO
Hardware PartsOOOOOO
Electronic ComponentsOOOOOO
AccessoriesXOOOOO

Key:

  • O: Indicates that the content of the hazardous substance in all homogeneous materials of the part is below the limit requirements specified in GB/T 26572.
  • X: Indicates that the hazardous substance exceeds the limit requirements specified in GB/T 26572 in at least one homogeneous material of the part.

Milfra X5 Multimode Gateway Unboxing: Wired Zigbee 3.0 & Bluetooth Smart Home Hub

Milfra X5 Multimode Gateway Unboxing: Wired Zigbee 3.0 & Bluetooth Smart Home Hub

0:31 • 1280×2258 • unboxing

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