1. Product Introduction
The Milfra X5 Wired Multi-mode Gateway serves as the central control hub for your smart home. It enables intelligent devices utilizing Zigbee and Bluetooth Mesh protocols to interconnect and communicate seamlessly. This gateway allows for flexible and diverse system combinations, facilitating remote control of smart home devices via your mobile phone and enabling automated scenarios. Examples include automatic light activation upon entry, appliance shutdown upon leaving, and detection/alerting of abnormal events, providing comprehensive control over your smart home environment.
Note: This product is designed for indoor use only.

Image: Milfra X5 Multi-mode Gateway showcasing Tuya, Zigbee, and Bluetooth compatibility.
2. Package Contents
Upon opening the package, you should find the following items:
- Milfra X5 Multi-mode Gateway Unit
- User Manual
- Power Adapter (available in EU, US, or UK plug types depending on region)
- Ethernet Cable (CAT 6E, typically 1.5M or 2M in length)
Video: Unboxing the Milfra X5 Multi-mode Gateway, showing the contents of the retail box.
3. Device Overview
Familiarize yourself with the ports and buttons on your Milfra X5 Gateway:

Diagram: Rear view of the Milfra X5 Gateway showing its various interfaces.
- Reset Button: Long press to restore the device to factory settings.
- Network Port (LAN): Insert an Ethernet cable here for wired network connection.
- Upgrade Interface: Used for debugging the device and upgrading its software.
- Third-party Sub-Device Access: Provides functionality for connecting third-party sub-devices (requires dedicated modules).
- Power Interface (DC IN): Connect the provided power adapter here to supply power to the product.
4. Indicator Light Description
The gateway features two indicator lights: a network status indicator and a setup net indicator. Their states convey different information about the device's operation:
| Indicator Light | State | Meaning |
|---|---|---|
| Network Status Indicator | Lights Out | The network is disconnected. |
| Long Bright | Waiting for device to connect. | |
| Flickering | Data transmission. | |
| Setup Net Indicator | Lights Out | Active. |
| Long Bright | Inactive. | |
| Flickering | The device is active, but there is no network. |
5. Setup: Connecting to the Tuya Smart App
This product integrates with Smart Life (Tuya) for control and interconnection with other smart devices. Follow these steps to connect your gateway:
- Download the App: Scan the QR code below or search for "Smart Life" in your app store to download and install the app. If you already have the app, it may direct you to the device connection page.
- Open the App: Launch the Smart Life app.
- Add Device: On the app's home page, tap the "+" icon in the upper right corner.
- Select Gateway: Navigate to the "Add Device" page, then select "Gateway Central Control".
- Choose Wired Gateway: Select the "Wired Gateway" option.
- Follow Prompts: Proceed by following the on-screen instructions within the app to complete the device addition process.

Image: QR code for Smart Life App download and visual guide for adding sub-devices.
Important Tips for Setup:
- Before adding the device, ensure your mobile phone is connected to a 2.4GHz Wi-Fi network.
- For a smoother connection, keep your mobile phone close to the gateway and ensure both are on the same Wi-Fi network.
- Due to ongoing updates to the Smart Life App, the actual operation steps might vary slightly from this description. Always refer to the latest instructions provided within the Smart Life App.
6. Operating Your Gateway
6.1 Smart Device Association and Automation
The Milfra X5 gateway acts as the central brain for your smart home, allowing you to associate various Tuya smart devices within the app for local scenario linkage and automation. This enables complex routines and interactions between different devices.

Image: The Milfra X5 Gateway facilitating multi-protocol communication and device association within the Smart Life App.
6.2 Multi-Protocol Communication
The multi-mode gateway supports Wi-Fi, Bluetooth 5.0, and Zigbee multi-protocol communication, ensuring broad compatibility with a wide range of smart devices.
6.3 Stable Control and Coverage
The gateway is designed for stable control of over 400 devices, including 200+ Bluetooth Mesh (SIG) devices and 200+ Zigbee devices. It offers enhanced signal coverage, with a transmission distance capable of spanning 1-4 floors and penetrating 1-4 concrete walls, making it suitable for large homes, villas, and other extensive environments.

Diagram: Visual representation of the X5 Gateway's capability to stably control over 400 smart devices.

Diagram: Enhanced signal coverage of the gateway, demonstrating its ability to reach devices across multiple floors and through walls.
6.4 Voice Control Integration
The gateway supports voice control for your Tuya Zigbee devices via popular smart assistants like Amazon Alexa and Google Home, allowing for convenient hands-free operation of your smart home.

Image: The Milfra X5 Gateway facilitating voice control of smart devices in a modern living room.
7. Maintenance
7.1 Fault Replacement Function
In the event of a gateway malfunction, the Milfra X5 supports a fault replacement function. You can purchase a new gateway and inherit the original device configurations. After logging into your Tuya account, select the device in the app to initiate the replacement. The cloud content will be automatically transferred to the new gateway.

Diagram: Illustration of the fault replacement process, migrating data from an old gateway to a new one.
Note: Not all gateways support this function. It requires both hardware and firmware compatibility. Data migration cannot be performed between gateways of different types or Product IDs (PIDs).
8. Troubleshooting
- Q: Does the gateway work without an internet cable?
A: No, the Milfra X5 is a wired gateway and requires an Ethernet cable connection to your router for internet access and full functionality. - Q: If the internet fails for a long time, will the device still perform tasks and schedules?
A: Yes, the gateway supports network offline local control. This means that once devices are paired and scenarios are set up, many functions and schedules can continue to operate locally even if your internet connection is temporarily unavailable.
9. Specifications
| Feature | Detail |
|---|---|
| Model Number | X5 |
| Brand Name | Milfra |
| Power Input | USB 5V/1A |
| Ethernet Port | RJ45 |
| Bluetooth Standard | Bluetooth 5.0 |
| Zigbee Standard | Zigbee 3.0 |
| Transmission Distance | Up to 1000 sq.m (enhanced signal coverage) |
| Material | PC+ABS |
| Product Size | 185 x 135 x 32 mm |
| Origin | Mainland China |
| Certification | CE, FCC, RoHS |
10. User Tips
- For Local Control: To ensure tasks and schedules continue to function during internet outages, configure your smart devices and automation scenarios within the Smart Life app to utilize the gateway's offline local control capabilities. This typically involves ensuring devices are directly paired to the gateway and not solely reliant on cloud services for basic operations.
- Initial Setup Stability: During the initial pairing process with the Smart Life app, ensure your mobile phone is connected to a stable 2.4GHz Wi-Fi network and kept in close proximity to the gateway for optimal connection.
11. Warranty and Support
Milfra provides after-sales service in accordance with relevant consumer protection laws. The warranty policy includes:
| Service Type | Policy |
|---|---|
| Return of Goods | For quality reasons, goods can be returned within 7 days from the day after receipt. |
| Exchange | For quality reasons, products are exchangeable within 15 days from the day after receipt. |
| Maintenance | Free maintenance for product quality reasons for 1 year from the day after signing for receipt. |
Please retain your purchase invoice as it is required for all return, exchange, and maintenance services.
For further assistance or to download the complete user manual in PDF format, please refer to the seller's product page or contact Milfra customer support.
12. Hazardous Substances in the Product
This table outlines the presence of hazardous substances in the Milfra X5 Gateway, prepared in accordance with SJ/T 11364 regulations.
| Part Name | Lead (PB) | Mercury (HG) | Cadmium (CD) | Hexavalent Chromium (CR (VI)) | Polybrominated Biphenyls (PBB) | Polybrominated Diphenyl Ethers (PBDE) |
|---|---|---|---|---|---|---|
| Plastic Parts | O | O | O | O | O | O |
| Hardware Parts | O | O | O | O | O | O |
| Electronic Components | O | O | O | O | O | O |
| Accessories | X | O | O | O | O | O |
Key:
- O: Indicates that the content of the hazardous substance in all homogeneous materials of the part is below the limit requirements specified in GB/T 26572.
- X: Indicates that the hazardous substance exceeds the limit requirements specified in GB/T 26572 in at least one homogeneous material of the part.





