1. Introduction
This manual provides detailed instructions for the setup, operation, and maintenance of your VIMTAG 4MP 360° PTZ Indoor Security Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety.
Key Features
- 4MP Ultra HD Resolution: Captures clear and detailed video.
- 360° Pan & Tilt: Offers comprehensive coverage with 360° horizontal and 100° vertical rotation.
- 8X Digital Zoom: Allows for closer inspection of details.
- AI Detection: Smart human, motion, and sound detection with real-time alerts.
- IR Night Vision: Advanced night vision for clear monitoring in low-light conditions up to 6 meters.
- Two-Way Audio: Built-in microphone and speaker for communication.
- Local & Cloud Storage: Supports Micro SD card up to 512GB and cloud storage options.
- Smart Home Integration: Works with Alexa and supports ONVIF (experimental).
- Multi-Terminal Viewing: Access live feed and recordings from mobile, Windows, HD, and web platforms.
2. Package Contents
Please check the box for the following items:
- Security Camera x1
- Power Adapter x1
- Power Cable x1
- User Manual x1
- Mounting Accessories x1
3. Setup Guide
Follow these steps to set up your VIMTAG security camera:
- Power Connection: Connect the camera to a power source using the provided power adapter and cable. Ensure you select the correct plug type for your region (EU, US, or UK).
Choose the appropriate power plug for your region. - App Download: Scan the QR code provided in the manual or search for “VIMTAG” in Google Play Store (for Android) or Apple App Store (for iOS) to download and install the VIMTAG app.
- Account Registration: If it's your first time using the app, register a new account.
- Add Camera: Follow the in-app prompts to add your security camera. This typically involves scanning a QR code on the camera or connecting to its Wi-Fi hotspot.
- Initial Viewing: Once connected, you can start viewing the live feed. You can also share the real-time screen with family members and manage sharing passwords within the app.
Installation Options
The VIMTAG camera offers versatile installation options to suit your needs:
- Normal: Place on a flat surface like a table or shelf.
- Ceiling Mounted: Attach to the ceiling for an overhead view.
- Wall Mounted: Secure to a wall for optimal positioning.
- Stick/Pendant Mount: Other flexible mounting options are available with included accessories.
4. Operating Instructions
4.1 Pan, Tilt & Zoom
The camera features 360° horizontal (Pan) and 100° vertical (Tilt) rotation, allowing you to monitor every corner of your space. Use the VIMTAG app to remotely control the camera's movement. The 8X digital zoom lets you magnify the video feed for closer details.
4.2 Smart Detection & Alerts
The camera is equipped with advanced AI functions including human detection, motion detection, and sound detection. When an event is detected, the camera can send real-time notifications to your phone, allowing you to quickly check the live feed.
- Human Detection: Identifies human figures to reduce false alarms.
- Motion Detection: Triggers recording and alerts upon detecting movement.
- Sound Detection: Notifies you of unusual sounds.
- Auto Tracking: The camera can automatically track moving objects or individuals within its field of view.
4.3 Two-Way Audio
With the built-in microphone and speaker, you can listen to what's happening around the camera and speak through the camera from your phone. This feature is ideal for checking in on pets or communicating with family members.
4.4 IR Night Vision
The camera provides clear black-and-white video even in complete darkness, thanks to its advanced IR night vision. It ensures continuous monitoring day and night.
4.5 24/7 Recording & Video Playback
The camera supports continuous 24/7 recording, ensuring every moment is captured. You can easily access and relive recorded videos through the VIMTAG app's video playback feature.
4.6 Smart Home System Integration
The VIMTAG camera works seamlessly with smart home systems like Alexa, allowing for voice control and integrated viewing experiences. It also supports ONVIF, an experimental feature for broader compatibility.
4.7 Custom Settings
The VIMTAG app provides various customizable settings to tailor the camera's performance to your needs. These include:
- Sound Detection: Adjust sensitivity (Low, Middle, High, Highest) and set alarm schedules.
- Motion Detection: Enable/disable, set screen change filtering, adjust sensitivity, and define detection types (Human Detection).
- Notifications: Configure mobile notification switches for alarms and active tracking.
- General Settings: Device upgrade, date/time, security, sleep mode, notification and recording.
- Network Settings: Wi-Fi and network check.
- Storage: Manage SD card and cloud storage.
- Amazon Alexa: Configure integration settings.
- ONVIF: Experimental features for broader compatibility.
5. Maintenance
5.1 Storage Options
Your VIMTAG camera offers flexible storage solutions:
- Micro SD Card: Supports local storage up to 512GB (card not included). This provides continuous recording without subscription fees.
- Cloud Storage: VIMTAG offers cloud storage options, including a 7-day free trial for new users. This provides off-site backup for your recordings.
5.2 Data Security & Privacy
VIMTAG employs financial-grade encryption, including 256-bit encrypted connections and advanced AES and RSA algorithms, to protect your data from eavesdropping and tampering. Your privacy is a priority, and no one can access your camera or information without your explicit permission.
6. Troubleshooting
- Camera not connecting to Wi-Fi: Ensure your Wi-Fi network is 2.4GHz or 5GHz (the camera supports both). Check that the camera is within range of your router and that the Wi-Fi password is entered correctly.
- No alerts received: Verify that motion/sound detection is enabled in the app settings and that notifications are allowed for the VIMTAG app on your mobile device. Adjust sensitivity settings if necessary.
- SD card not recognized: Ensure the Micro SD card is correctly inserted into the slot. The camera supports up to 512GB. Format the SD card through the app if it's a new card or if issues persist.
- ONVIF functionality: Please note that ONVIF is an experimental feature and is currently in the optimization stage. Functionality may vary.
- Poor video quality: Check your internet connection speed. Ensure the camera lens is clean and free from obstructions.
7. Specifications
| Attribute | Value |
|---|---|
| Brand Name | vimtag |
| Model Number | VIMTAG 362C Indoor Cam |
| Megapixels | 4MP |
| High Definition | 4.0 Megapixels |
| Resolution | 2592*1465 |
| Zoom Type | Digital zoom |
| Zoom | 8x |
| Connectivity | Wifi(5g) |
| Supported WIFI | 2.4G & 5G |
| Style | PT Camera |
| Lens (mm) | 3.6mm |
| Viewing Angle | 360° |
| Visual angle(16:9) | H:89°; V:48°; D:107° |
| Movement Range (Pan) | 0°-360° |
| Movement Range (Tilt) | 0°-360° |
| PTZ Pan&Tilt | H:340°& V:115° |
| Color Night Vision | Yes |
| IR Distance (m) | 6M |
| Night Vision Distance | 6M |
| Minimum Illumination (Lux) | 0.01Lux |
| Audio Output | Two Way Audio |
| Microphone & Speaker | HIFI |
| AI Functions | Smart Tracking, Smart AI Human Detection, Smart Sound Detection |
| Alarm Action | FTP Photo, Local Alarm |
| Video Compression Format | H.264, H.265 |
| Internal Storage | 256GB (Max TF Card: 512GB) |
| Power Supply | Normal (Mains Electricity) |
| Power Supply (V) | 5V |
| Power Consumption (W) | ≤5W |
| Shell Material | Plastic |
| Dimensions (L x W x D)(mm) | 82(L)X78(W)x121(H)mm |
| Operating Temperature | -10°-55°C (14°F-140°F) |
| IP Rating | IP66 (Waterproof Security Camera: IP65) |
| Scene | Indoor and outdoor |
| Installation | Ceiling, Normal, Wall Mounted, Stick, Pendant Mount |
| Color | WHITE |
| Supported Mobile Systems | Symbian, Windows Mobile, Android, iOS |
| Supported Operating Systems | Windows 98, Windows XP, Windows Vista, Windows 7, macOS, Windows 8, Windows 10, Windows 2000, Windows 2008, Windows 2003 |
| Sensor Brand | Sony |
| Sensor | CMOS |
| Special Features | Vandal-proof |
| Smart home platform | Other, alexa |
| Certification | CE, FCC, RoHS, UL, WEEE |
| APP | VIMTAG |
8. User Tips
- App Usage: The camera primarily uses the 'VIMTAG' app for all its functions, including live viewing, settings, and playback.
- Wi-Fi Compatibility: This camera supports both 2.4GHz and 5GHz Wi-Fi networks, offering flexible connectivity options.
- Expandable Storage: If you need more recording space, consider purchasing a Micro SD card up to 512GB for local storage, as it is not included with the camera.
9. Warranty and Support
Your VIMTAG camera comes with a One Year Warranty Service. If you have any questions, encounter issues, or require technical assistance, please contact VIMTAG customer support. Refer to the contact information provided in your product packaging or on the official VIMTAG website.
