IMOU Cruiser Dual Lens Outdoor PTZ WiFi Camera User Manual

1. Introduction

The IMOU Cruiser Dual Lens Outdoor PTZ WiFi Camera offers advanced surveillance capabilities with its innovative dual-lens system. Designed for comprehensive outdoor protection, it features high-resolution imaging, intelligent AI detection, and robust weather resistance. This manual provides detailed instructions for setting up, operating, and maintaining your Cruiser Dual camera to ensure optimal performance and security.

IMOU Cruiser Dual Camera: Double vision, multiple guards with 10MP & 8MP options, F/1.6 aperture, and 8x digital zoom.

2. What's in the Box

Please check the contents of your package. If any items are missing or damaged, contact customer support.

• Camera x1
• Mounting Template x1
• Waterproof Connector x1
• Power Adapter x1
• Quick Start Guide x1
• Screw and Anchor Pack x1

Package contents for the IMOU Cruiser Dual Camera.

3. Product Overview & Features

3.1 Dual Lens System for 360° Protection

The Cruiser Dual features two independent lenses: a Fixed Lens and a Pan & Tilt (PT) Lens. This allows for simultaneous monitoring of two different areas, eliminating blind spots and providing comprehensive coverage.

• Fixed Lens: Supports manual angle adjustment within the range of 0-260° pan and 0-30° tilt.
• PT Lens: Supports motorized angle adjustment from 0-355° pan and 0-90° tilt, controllable via the Imou Life app.

Dual-lens linkage provides 360° protection, securing two zones at once.

3.2 Smart Night Vision Modes

The Cruiser Dual offers flexible night vision options to suit your needs, ensuring clear visibility even in complete darkness.

• Smart Mode: Automatically switches between infrared and full-color mode based on detected events.
• Full-color Mode: Provides vivid, full-color images throughout the night.
• Infrared Mode: Delivers clear black-and-white images using infrared illumination.
• Off Mode: Disables night vision.

Different night vision modes available for optimal visibility.

3.3 AI Human & Vehicle Detection (IMOU SENSE™)

Powered by the advanced IMOU SENSE™ AI algorithm, the camera accurately distinguishes between humans and vehicles, significantly reducing false alarms caused by environmental factors like insects or swaying trees. The effective detection range is up to 22 meters for persons and 44 meters for cars, ensuring precise and reliable alerts.

Accurate human and vehicle detection powered by IMOU SENSE™.

3.4 IP66 Weather Resistance

Built to withstand harsh outdoor conditions, the Cruiser Dual boasts an IP66 weather-resistant rating. This ensures protection against dust penetration and powerful water jets, allowing the camera to operate reliably in rain, snow, and wind.

The camera is IP66 rated for professional protection against all weather conditions.

3.5 Wi-Fi 6 Connectivity

Supporting the latest Wi-Fi 6 standard, the Cruiser Dual offers higher data transfer rates and improved wall penetration. This extends your security range and provides a more stable connection for seamless monitoring.

Wi-Fi 6 provides better signal penetration for extended coverage.

3.6 Active Deterrence with 110dB Siren

To deter unwelcome visitors, the camera is equipped with a powerful 110dB siren. When an intruder is detected, the siren will activate, helping to scare them away and alert you to the situation.

The 110dB siren deters unwelcome visitors.

3.7 Smart Home Platform Integration

The IMOU Cruiser Dual camera can be integrated with smart home platforms like Imou Life and Alexa, allowing for convenient voice control and seamless integration into your existing smart home ecosystem.

Work with smart home platforms like Alexa.

3.8 Customizable Protection

Tailor your security settings to your specific needs with various customizable options:

• Favorite Point Setting: Define specific areas for quick monitoring.
• Customizable Detection Zone: Set precise areas for motion detection to avoid unnecessary alerts.
• Customizable Alarm Sound: Personalize the siren sound.
• Protection Scheduling: Set specific times for active monitoring and alerts.

Protect your property according to your preferences.

4. Specifications

5. Setup

5.1 Choose the Correct Power Plug

Ensure you use the appropriate power adapter for your region.

Select the correct plug type for your country or needs.

5.2 Operating with Imou Life App

Follow these steps to set up your camera using the Imou Life app:

1. Step 1: Download the App
   Scan the QR code below or search for “Imou Life” in Google Play Store (Android) or Apple App Store (iOS) to download and install the app.
2. Step 2: Register an Account
   Run the Imou Life App and register an account for first-time use.
3. Step 3: Connect Power
   Connect the camera to a power source using the provided power adapter.
4. Step 4: Wait for Booting
   Wait for the camera to finish booting. The camera indicator light will flash green when ready.
5. Step 5: Add Camera to App
   Follow the in-app instructions to add your camera.

Note:

• If you have more than one camera, repeat Step 5 to add them one by one.
• If the Wi-Fi network has changed or the indicator status is incorrect, reset the camera and then repeat Step 5 to add it again.

Visual guide for setting up your camera with the Imou Life App.

6. Operating Instructions

Once your camera is set up with the Imou Life app, you can utilize its various features:

• Live View & Playback: Access real-time video feeds and review recorded footage.
• Pan & Tilt Control: Use the app to remotely adjust the PT lens's horizontal (pan) and vertical (tilt) angles for a wider view.
• Night Vision Modes: Switch between Smart, Full-color, Infrared, and Off modes as needed.
• Two-Way Audio: Communicate with people near the camera using the built-in microphone and speaker.
• Active Deterrence: Manually activate the 110dB siren or configure it to trigger automatically upon detection.
• Smart Tracking: Enable smart tracking for the camera to automatically follow detected human or vehicle movement.
• Customizable Detection Zones: Define specific areas within the camera's view where motion detection should be active.
• Alarm Notifications: Receive instant alerts on your mobile device when motion or other events are detected.
• Storage: Record footage to a local Micro SD card (up to 256GB) or subscribe to cloud storage services.

7. Maintenance

• Cleaning: Regularly clean the camera lenses with a soft, dry cloth to ensure clear image quality. Avoid using harsh chemicals.
• Firmware Updates: Keep your camera's firmware updated through the Imou Life app to benefit from the latest features, security enhancements, and bug fixes.
• Power Supply: Ensure the camera is connected to a stable power source.
• Environmental Conditions: While IP66 rated, avoid direct exposure to extreme conditions for prolonged periods if possible, to extend product lifespan.

8. Troubleshooting & FAQ

Q: How can I receive alarm messages?

A: To receive alarm messages, ensure the following:

1. Click the enable button in the upper right corner of the channel's main page in the app.
2. Enable Imou Notifications via "Settings" -> "Notifications" on your iPhone or "Me" -> "Settings" -> "Notice" on the Imou APP.
3. Enable Event in the device settings. Motion detection, for example, should be enabled and its time schedule valid.
4. Make sure the device is connected to the Internet.
5. After successfully subscribing, you will receive messages.

Q: Why is the night image all black?

A: Possible reasons and solutions:

1. IR LED didn't light up.
2. ICR didn't switch to night mode.
3. Objects are too far away from the camera.

If the IR LED did light up but you cannot hear a "KA" sound, there might be an issue with the ICR. For consumer cameras, the IR distance is typically less than 10m (differs between models), so objects beyond this range may not be visible at night.

Q: The app says "Failed to bind"?

A: This usually means your device is already successfully connected to your Wi-Fi but failed to add to your Imou account. Double-check if your router is connected to the Internet. The internet connection might be unstable.

Q: How to add my camera to a new Imou account?

A: For security reasons, a camera can only be bound to one Imou account at a time. To add it to a new account, you must first delete it from the previous account:

• Method 1 (Mobile App): Go to the preview page, click the gear icon on the top right, go to device settings page, slide to the bottom, then click "Delete Device".
• Method 2 (Mobile App): Go to "Me" -> "My Device" -> select the corresponding device -> slide to the bottom -> click "Delete Device".

Q: I changed my Wi-Fi, how do I connect my camera to the new Wi-Fi?

A:

1. First, check if your camera has an Ethernet port and if you have an Ethernet cable. If yes, power on your camera and connect it to your router with the Ethernet cable. Wait until the LED turns stably blue to ensure it has access to the Internet. Then, log in to your Imou account, find your IPC on the "Device" page, go to its settings page, tap "Wi-Fi Config", and you can connect it to your new Wi-Fi.
2. If your camera has no Ethernet port or you don't have a cable, you must reset your camera to factory default, then set up your camera again with the new Wi-Fi network.

Q: What is the difference between SD memory card and cloud storage?

A:

• SD Card: Requires a computer to read history monitoring. Records are automatically deleted and overwritten when the card is full.
• Cloud Storage: A value-added service, often with a free trial. You can view history directly in the app. Records may be automatically deleted after a certain period (e.g., 3 or 7 days) if not subscribed or if the trial expires.

9. User Tips

• Stable Internet Connection: A strong and stable Wi-Fi connection is crucial for reliable performance, especially for app binding and receiving timely alerts.
• Optimal Night Vision: For best night vision results, ensure there are no obstructions directly in front of the camera's IR LEDs. If the night image is consistently dark, check the IR LEDs and consider the effective IR range.
• Account Management: Always delete the camera from your Imou account before attempting to add it to a new account or if you are transferring ownership.
• Wi-Fi Changes: When changing your Wi-Fi network, resetting the camera to factory defaults and re-adding it is often the most straightforward solution if an Ethernet connection is not feasible.
• Storage Options: For continuous and secure recording, consider utilizing the cloud storage service, especially if you need longer retention periods or off-site backup.

10. Warranty & Support

Your IMOU Cruiser Dual camera comes with a 1-year warranty from the date of purchase. For any hardware issues or technical support, please contact IMOU customer service.

Contact Information:

• Email: service.global@imoulife.com
• WhatsApp Support: Available for various regions (refer to the image below for specific numbers).

IMOU Warranty & Service contact details.

Firmware Support Note: The support period for firmware is at least 2 years, with the cessation date for firmware updates (including security updates) being 2027/12/31. After this date, IMOU may no longer maintain firmware updates or respond to security vulnerability reports for such products. However, after-sales service for hardware issues will continue under the warranty policy.