Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Luowice 9MP 3 Lens 2 Screen PTZ IP Surveillance Wifi Camera. This advanced security camera features 9MP high-definition imaging, a unique 3-lens 2-screen design for panoramic viewing, 10X digital zoom, two-way audio, AI human detection, and multi-platform access. Please read this manual thoroughly before use to ensure proper setup and functionality.
Package Contents
Please check the package for the following items:
- 1x PTZ Camera
- 1x User Manual
- 1x Power Supply (DC12V adapter)
- 1x Screws Bag
Specifications
| Feature | Specification |
|---|---|
| Brand Name | LUOWICE |
| Megapixels | 9MP |
| High Definition | 3.0 Megapixels (Note: Overall system is 9MP, likely referring to individual lens resolution or combined resolution) |
| Connectivity | WiFi (2.4G only, no 5G support) |
| Style | PT Camera |
| Lens (mm) | 2.8-12mm |
| Viewing Angle | 150° |
| Movement Range (Pan) | 0°-360° |
| Movement Range (Tilt) | 0°-360° |
| Digital Zoom | 10X Digital Zoom |
| Optical Zoom | No optical zoom |
| AI Functions | Motion Detection, AI Human Detect Alert, Automatic Following |
| Color Night Vision | Yes |
| Audio Output | Two Way Audio |
| Storage | TF Card (None included, supports 16-128GB Micro SD, FAT32 format), Cloud Storage (subscription required) |
| Power Mode | Mains Electricity (DC12V) |
| Installation | Ceiling, Normal, Wall Mounted, Stick |
| Operating Temperature | -10°C to 60°C |
| Dimensions (L x W x D) | 17*10.5 * 8CM |
| Shell Material | Plastic |
| App Name | iCSee (implied from description) |
Image: Comparison of 9MP and 1MP image clarity, highlighting the superior detail of 9MP resolution.
Setup Guide
1. Physical Installation
The camera supports multiple installation methods including Ceiling, Normal (desktop), Wall Mounted, and Stick. Choose a location that provides optimal viewing coverage and is within range of your Wi-Fi network.
- Desktop Placement: Place the camera on a flat, stable surface.
- Wall/Ceiling Mounting: Use the provided screws and mounting accessories to securely attach the camera to a wall or ceiling. Ensure the camera is oriented correctly for the desired view.
Image: Example of the camera mounted for hoisting, allowing for a wide viewing angle.
2. Power Connection
Connect the provided DC12V power adapter to the camera's power input port and then plug it into a standard electrical outlet. The camera will power on and initiate its startup sequence.
3. Network Connection
The camera supports both Wi-Fi and LAN connections. Please note that the camera only works with 2.4G Wi-Fi networks and does not support 5G Wi-Fi.
- Wi-Fi Connection: Follow the instructions in the mobile application (iCSee) to connect the camera to your 2.4G Wi-Fi network.
- LAN Connection: For a wired connection, connect an Ethernet cable from your router to the camera's LAN port.
4. App Installation and Setup
Download and install the "iCSee" application on your smartphone or tablet (available for iOS and Android). You can also access the camera via Windows PC CMS Client or a web browser.
- Search for "iCSee" in your device's app store and install it.
- Register for an account or log in if you already have one.
- Follow the in-app instructions to add your new camera. This typically involves scanning a QR code on the camera or manually entering its ID.
- Once added, you can view the live feed and configure settings.
Image: The camera supports easy setup and access across multiple platforms: iPhone, Android, Windows, and Web.
5. SD Card Installation (Optional)
For local video storage, you can install a Micro SD card (not included). The camera supports 16GB to 128GB Micro SD cards, formatted to FAT32.
- Locate the SD card slot on the camera.
- Gently insert the Micro SD card into the slot until it clicks into place.
- Format the SD card via the iCSee app settings for optimal performance.
Image: The camera offers two storage methods: cloud storage and local storage via a Micro SD card.
Operating Instructions
1. Camera Control (Pan, Tilt, Zoom)
Use the iCSee app to remotely control the camera's movement and zoom:
- Pan/Tilt: Swipe your finger across the live view on the app to rotate the camera horizontally (Pan: 0°-360°) and vertically (Tilt: 0°-360°). This allows for extensive coverage with less blind spots.
- Digital Zoom: To zoom in or out, press and hold the screen with two fingers and pinch/spread them. The camera supports 10X digital zoom for viewing clear details. Note that this is a digital zoom, not an optical zoom.
Image: The camera's panoramic image feature allows for 355° pan and 90° tilt, controllable via the app.
Image: The camera supports dual-screen for 10X zoom, providing a clear view of details in both near and far perspectives.
2. 3-Lens 2-Screen Panorama View
The unique 3-lens 2-screen design allows for a comprehensive 360-degree panoramic view. Within the iCSee app, you can rotate the view up, down, left, and right, with multiple lenses capturing the same area simultaneously for enhanced home protection.
Image: The 3-lens 2-screen system provides a 360° panoramic view, allowing multiple lenses to capture the same area for better home protection.
3. Two-Way Audio
The camera features a built-in speaker and microphone, enabling smooth two-way communication. You can listen to the environment around the camera and speak through the app to interact with people or pets on the other end.
Image: The camera supports smooth two-way audio, allowing communication between the camera's location and a remote smartphone user.
4. AI Human Detection and Automatic Following
The camera is equipped with AI functions to enhance security:
- AI Human Detect Alert: The camera can quickly identify human targets and send immediate notifications to your phone. This feature intelligently distinguishes human forms from other objects like cars or trees, reducing false alarms.
- Automatic Following: With intelligent recognition, the camera can automatically focus on and follow detected human movement, ensuring continuous surveillance of the subject.
Image: The AI Human Detect Alert feature identifies human targets and sends notifications to your phone.
Image: The camera's automatic following feature intelligently recognizes, focuses on, and tracks movement.
5. Recording and Storage
The camera offers flexible recording options:
- Micro SD Card: Insert a 16GB to 128GB FAT32 formatted Micro SD card for continuous 24/7 recording or motion-triggered event recording. You can easily play back recordings via the iCSee app.
- Cloud Storage: For additional security and accessibility, cloud storage options are available for purchase within the iCSee app.
Maintenance
- Cleaning: Gently wipe the camera lens and body with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials that could damage the camera.
- Firmware Updates: Regularly check the iCSee app for available firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance, security, and access to new features.
- Power Cycle: If the camera experiences issues, try unplugging it from the power source for a few seconds and then plugging it back in to perform a power cycle.
Troubleshooting
- Camera not connecting to Wi-Fi:
- Ensure your Wi-Fi network is 2.4Ghz. The camera does not support 5Ghz networks.
- Verify the Wi-Fi password is correct.
- Place the camera closer to your Wi-Fi router to improve signal strength.
- Restart your router and the camera.
- Poor image quality:
- Check the camera lens for dirt or smudges and clean it gently.
- Ensure adequate lighting in the monitored area, especially for optimal color night vision.
- Verify the resolution settings in the iCSee app.
- Motion detection not triggering/false alarms:
- Adjust the motion detection sensitivity settings in the app.
- Ensure the AI Human Detect feature is enabled if you only want to detect human movement.
- Check the detection zone settings to ensure the desired areas are covered.
- Two-way audio not working:
- Ensure microphone and speaker permissions are granted to the iCSee app on your smartphone.
- Check the volume settings on both your phone and within the app.
- Verify the camera's microphone and speaker are not obstructed.
User Tips
- Optimal Placement: For the widest possible view, consider placing the camera in a central location or mounting it on the ceiling.
- Regular Storage Checks: If using an SD card, periodically check its status and ensure there's enough free space. Back up important recordings regularly.
- Secure Your Network: Always use a strong, unique password for your Wi-Fi network and the iCSee app account to protect your privacy and camera access.
Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the seller's specific warranty policy or contact the seller directly through the platform where the product was purchased. Keep your purchase receipt as proof of purchase.
