1. Introduction
The MECOOL KM7 SE is a Google Certified Android TV Box designed to transform your television into a smart entertainment hub. Powered by an Amlogic S905Y4 Quad-core 64-bit processor and running Android 11, it offers seamless access to a vast array of streaming services, games, and applications from the Google Play Store. With support for 4K HDR video, dual-band Wi-Fi, Bluetooth 5.1, and Google Assistant built-in, the KM7 SE provides a rich and interactive viewing experience.
MECOOL KM7 SE Android TV Box highlighting its core features.
2. Package Contents
Please check the box for the following items:
- MECOOL KM7 SE TV Box
- IR+BT Voice Remote Control
- User Manual
- Power Adapter (5V/2A)
- HDMI Cable
- Gift Box (Packaging)
Unboxing video of the MECOOL KM7 SE Android TV Box.
Contents of the MECOOL KM7 SE package.
3. Product Overview
3.1 Device Ports
The MECOOL KM7 SE features various ports for connectivity:
- AV Port: For older TVs or audio output.
- LAN Port: For wired Ethernet connection (10M/100M).
- HDMI Port: For connecting to your TV or display (HDMI-Compatible 2.1).
- DC IN: Power input (5V/2A).
- USB 2.0 Ports (x2): For connecting external storage devices, keyboards, mice, or other USB accessories.
- TF Card Slot: For expanding storage with a Micro-TF card.
MECOOL KM7 SE interface layout.
3.2 Remote Control Functions
The included IR+BT Voice Remote provides convenient control over your TV Box. Key functions include:
- Microphone: For Google Assistant voice commands.
- STB Power button: Powers the TV Box on/off.
- TV Power button: Powers your TV on/off (requires IR learning or CEC setup).
- Direction Navigate: Navigates menus (Up, Down, Left, Right).
- Enter/OK button: Confirms selections.
- Return: Goes back to the previous screen.
- Home Page: Returns to the Android TV home screen.
- Volume up/down: Adjusts audio volume.
- Page up/down: Scrolls through content.
- Google Assistant button: Activates voice assistant.
- Live TV: Accesses live TV features (if supported by installed apps).
- Numeric Keypad: For direct input.
- Mouse mode: Activates an on-screen cursor.
- Delete key: Deletes input.
- Indicator Light: Shows remote status.
- Red, Blue, Green, Yellow Composite Function Keys: Programmable or app-specific functions.
MECOOL KM7 SE Remote Control Function Description.
4. Setup Instructions
- Connect to TV: Connect one end of the HDMI cable to the HDMI port on the MECOOL KM7 SE and the other end to an available HDMI input on your television.
- Connect to Power: Plug the power adapter into the DC IN port on the TV Box, then plug the adapter into a wall outlet.
- Connect to Internet (Optional): For a wired connection, connect an Ethernet cable from your router to the LAN port on the TV Box. For Wi-Fi, you will configure it during the initial setup.
- Power On: The device should power on automatically. If not, press the STB Power button on the remote control.
- Initial Setup: Follow the on-screen instructions to complete the initial setup, including language selection, Wi-Fi connection, Google account login, and app installation.
5. Operating Instructions
5.1 Android TV Interface
The MECOOL KM7 SE runs Android TV, providing a user-friendly interface for discovering and enjoying content. Your home screen will display recommended movies, shows, and quick access to your favorite apps.
Android TV interface with Google Play, Google Assistant, and Google Cast.
5.2 Google Assistant
Use the built-in Google Assistant for hands-free control. Press the Google Assistant button on your remote and speak your commands. You can ask questions, play music, control smart home devices, set reminders, and more.
Using Google Assistant for voice control.
5.3 Chromecast Built-in
The device includes Chromecast built-in, allowing you to easily cast content (videos, photos, music) from your phone, tablet, or computer to your TV screen.
Chromecast built-in for screen mirroring.
5.4 App Installation
Access the Google Play Store to download and install your favorite streaming apps, games, and utilities. The device supports a wide range of applications compatible with Android TV.
6. Maintenance
- Cleaning: Use a soft, dry cloth to clean the device. Do not use liquid cleaners or aerosols.
- Ventilation: Ensure the device has adequate ventilation. Do not block any ventilation openings.
- Power Off: When not in use for extended periods, it is recommended to unplug the power adapter.
- Software Updates: The device supports OTA (Over-The-Air) updates. Ensure your device is connected to the internet to receive the latest software and security patches.
7. Troubleshooting
| Problem | Possible Solution |
|---|---|
| No power/Device won't turn on | Check power adapter connection. Ensure the power outlet is working. Press the STB Power button on the remote. |
| No picture on TV | Verify HDMI cable connection. Ensure correct HDMI input is selected on your TV. Try a different HDMI port or cable. |
| Remote control not working | Check remote batteries. Ensure no obstructions between remote and device. For Bluetooth functions, ensure the remote is paired. |
| No internet connection (Wi-Fi/LAN) | Check router and modem. For Wi-Fi, re-enter password. For LAN, ensure cable is connected. Restart the TV Box and router. |
| Apps are slow or crashing | Close background apps. Clear app cache (Settings > Apps > [App Name] > Clear Cache). Restart the device. Ensure sufficient storage. |
| Voice control not responding | Ensure the remote's microphone is not blocked. Check Bluetooth connection of the remote. Speak clearly into the microphone. |
| 4K video streaming issues | Ensure your TV supports 4K. Check internet speed (a stable high-speed connection is required for 4K streaming). |
8. Specifications
| Feature | Specification |
|---|---|
| CPU | Amlogic S905Y4 Quad-core 64-bit (Low-power A35 cores) |
| GPU | Mail-G31 MP2 |
| RAM | 2 GB DDR4 |
| Internal Storage | 32GB eMMC |
| Operating System | Android 11.0 (Android TV) |
| Max Output Resolution | 4K @ 60 Hz |
| Wi-Fi | WiFi5 2T2R (802.11a/b/g/n/ac) 2.4GHz/5GHz |
| Bluetooth | BT 5.0 |
| Ethernet | 10M/100M |
| Video Output | HDMI-Compatible 2.1 |
| USB Ports | 2x USB 2.0 |
| Card Slot | Micro-TF slot |
| Power Source | DC 5V, 2A |
| Supported Internet Services | Prime Video, YouTube, Google Play, etc. |
| System Upgrade | Yes (OTA Update) |
| Remote Control | IR+BT Voice Remote (Included) |
| Weight | 350g |
| Dimensions (TV Box) | 10.2 x 10.2 x 2.1 cm |
| Supported Languages | Multi-language support including Chinese, English, Spanish, Portuguese, Russian, Japanese, Korean, German, etc. |
Internal components and memory configuration.
WiFi 5 connectivity for enhanced streaming.
9. User Tips
- Storage Options: The KM7 SE comes with 32GB of internal storage. If you need more space for apps or media, you can expand it using the Micro-TF card slot.
- Wireless Connectivity: The device supports both Wi-Fi (2.4G/5G) and Bluetooth 5.0. Wi-Fi is for internet access, while Bluetooth allows connection to various peripherals like game controllers or headphones.
- App Availability: As a Google Certified Android TV Box, you can download a wide range of apps from the Google Play Store, including popular sports streaming services, to watch live events like football.
10. Warranty and Support
10.1 Warranty Information
Your MECOOL KM7 SE comes with a 1-year warranty. All products undergo a quality test before shipment to ensure authenticity and functionality.
- If a product issue is verified and repairable, the seller covers repair and shipping costs, but the buyer is responsible for return shipping.
- If a product issue is verified and irreparable:
- Within 90 days of purchase: Product replacement or full refund.
- Within 180 days of purchase: Buyer pays shipping for product replacement.
- Within 360 days of purchase: 50% refund of the purchase amount (excluding shipping costs).
Note: Damage due to unauthorized disassembly by the buyer without seller's permission will void the warranty and after-sales service.
10.2 Customer Support
For any questions or assistance, please contact our online customer service. Our working hours are 9:40 AM - 6:40 PM (Beijing Time), Monday to Friday.
Before opening a dispute, please contact us for assistance. Our after-sales service email is: service@mecool.com
For hardware problems, we offer refunds or replacements. For software problems, we will first attempt to resolve them; if unsuccessful, a refund or device exchange will be provided.
