JOOAN 4K 8MP Wifi PTZ Camera User Manual

1. Introduction

Thank you for choosing the JOOAN 4K 8MP Wifi PTZ Camera. This advanced security camera features dual lenses, 4K 8MP HD resolution, 5X digital zoom, motion detection with auto-tracking, color night vision, and two-way audio for comprehensive surveillance. Designed for both indoor and outdoor use, it offers robust IP66 weather resistance and flexible connectivity options. This manual provides detailed instructions for setup, operation, and maintenance to ensure optimal performance and security.

Figure 1: JOOAN 4K 8MP Wifi PTZ Camera - Main Features Overview

2. Package Contents

Please check the package for the following items:

• 1 x CCTV Camera
• 1 x USB Power Cable
• 1 x Screw Set
• 1 x Instruction Manual (this document)

Warm tip: The SD Card is optional and sold separately.

3. Product Overview

Familiarize yourself with the components and features of your JOOAN PTZ Camera.

Figure 2: Product Overview - Labeled Components

Figure 3: Detailed Product Overview - Side View with Ports

Key Components:

• Antenna: For Wi-Fi connectivity.
• Camera Lenses: Dual-lens system (one fixed, one PTZ).
• Integrated LEDs: White LEDs for color night vision and Infrared LEDs for standard night vision.
• Mic: For audio input (two-way audio).
• Speaker: For audio output (two-way audio).
• Reset Key: Used to reset the camera to factory settings.
• Card Slot: For Micro SD card storage (up to 128GB).
• USB Type-C: Power input.
• Bracket: For mounting the camera.

4. Specifications

5. Setup Guide

5.1. App Download and Account Creation

To use your camera, you need to download the 'Cam720' app and create an account.

1. Search for “Cam720” in your device's app store (App Store for iOS, Google Play Store for Android).
2. Download and install the app.
3. Open the app and follow the on-screen instructions to create a new account and log in.

Figure 4: Scan to download Cam720 App

5.2. Physical Installation

The camera can be mounted in various ways. Ensure the camera is positioned to cover the desired area and is within Wi-Fi range.

• Wall Mount: Use the provided bracket and screws to securely attach the camera to a wall.
• Ceiling Mount: Similar to wall mount, attach the bracket to the ceiling.
• Light Bulb Socket Mount: If applicable, some models may support direct installation into a light bulb socket.

Ensure the mounting surface is sturdy enough to support the camera's weight. Connect the USB power cable after mounting.

5.3. Camera Connection Methods

Your camera supports multiple connection methods to suit your network environment.

Figure 5: Three Connection Methods

1. Bluetooth (BT) Configuration:
   • Power on the camera.
   • Open the Cam720 app, go to 'Add a device'.
   • Select the Bluetooth connection option. The app will search for nearby devices (e.g., BQA-DOA5 or BQA-AEG).
   • Select your camera from the list and follow the app's instructions to complete the connection.
2. Wireless (Wi-Fi) Connection:
   • Power on the camera.
   • Ensure the camera and your Wi-Fi router are within two meters during initial setup for a stable connection.
   • In the Cam720 app, select 'Add a device' and choose the Wi-Fi connection option.
   • Follow the app's prompts to connect the camera to your home Wi-Fi network. You may need to reset the camera if it's not found.
   • Note: The 8MP camera supports 2.4GHz and 5GHz Wi-Fi. The 3MP camera only supports 2.4GHz Wi-Fi.
3. Wired Connection (8MP Camera Only):
   • Connect the camera to your router's LAN port using a network cable.
   • In the Cam720 app, select 'Add a device' and choose the wired connection option.
   • The app will discover the device on your local network.
4. AP Hotspot Mode:
   • This mode allows monitoring even without an internet connection.
   • In the Cam720 app, select 'Add a device' and choose the option to connect to the device's hotspot.
   • Note: The 3MP camera does not support network cable connection, but may support AP Hotspot mode for local viewing.

Important: Always keep the camera and router at a distance of two meters during the initial Wi-Fi setup for optimal signal strength.

6. Operating Instructions

6.1. Dual Lens & Dual Screen Monitoring

The camera features a dual-lens system, allowing you to monitor two different areas simultaneously within the Cam720 app. One lens is fixed for a wide overview, while the other is a PTZ (Pan-Tilt-Zoom) lens that can be rotated to track specific movements or focus on details.

Figure 6: Dual Lens & Dual Screen Functionality

• Fixed Lens: Provides a constant view of a designated area.
• PTZ Lens: Use the app to pan (0°-360°), tilt (0°-360°), and digitally zoom (5x) to cover a wider or more specific area.
• Preset Positions: Set up to two preset positions for quick navigation to important areas. The camera supports 360° timed cruise detection without missing any important area.
• Dual Screen View: View both camera feeds simultaneously within the app.

6.2. Motion Detection & Auto Tracking

The camera is equipped with AI functions for intelligent motion detection and automatic tracking.

Figure 7: Motion Detection and Auto Tracking

• Motion Detection: The camera can quickly detect moving objects within its field of view.
• Auto Tracking: Once motion is detected, the PTZ lens can automatically track the moving object.
• Alerts: Receive real-time notifications on your phone when motion is detected. The warning area division is intelligent and effective.
• Sound and Light Alarm: The camera can activate sound and light alarms to deter intruders and prevent property loss.

Figure 8: Motion Detection Alert with Sound and Light Alarm

6.3. Night Vision Modes

The camera offers three night vision modes for clear visibility in low-light conditions:

Figure 9: Ultra Clear Color Night Vision Modes

• Infrared Night Vision: Standard black and white view using infrared LEDs.
• Color Night Vision: Utilizes white LEDs to provide a full-color view in darkness.
• Intelligent Night Vision: Automatically switches between infrared and color night vision based on detected motion or ambient light.

Figure 10: Smart Color Night Vision - Clearer Vision in the Dark

6.4. Two-Way Audio

With a built-in microphone and speaker, the camera supports two-way audio communication. You can listen to the environment around the camera and speak through the camera using the Cam720 app.

6.5. Storage Options

The camera offers flexible storage solutions for your recordings.

Figure 11: SD Card & Cloud Storage

• Micro SD Card: Supports up to 128GB external Micro SD cards (sold separately). Insert the card into the designated slot (refer to Product Overview).
• Cloud Storage: Cloud storage services are available (subscription may be required, not free). Refer to the Cam720 app for details on cloud storage plans.

7. Maintenance

• Cleaning: Use a soft, dry cloth to clean the camera lens and body. Do not use harsh chemicals or abrasive cleaners.
• Firmware Updates: Regularly check the Cam720 app for available firmware updates to ensure optimal performance and security.
• Environmental Protection: The camera is IP66 weather-resistant, protecting it from dust and water jets. However, avoid submerging it in water or exposing it to extreme conditions beyond its operating temperature range (-10°C to 60°C).
• Power Supply: Use only the provided power adapter or a compatible 5V1.5A power supply.

8. Troubleshooting

• Camera not connecting to Wi-Fi:
  • Ensure the camera is within 2 meters of the router during initial setup.
  • Check if your Wi-Fi network is 2.4GHz (required for 3MP camera) or 2.4GHz/5GHz (supported by 8MP camera).
  • Verify the Wi-Fi password is correct.
  • Try resetting the camera using the reset button.
• No image or poor image quality:
  • Check the power connection.
  • Ensure the lens is clean and free from obstructions.
  • Verify network stability for clear streaming.
  • Adjust camera position for better lighting.
• Motion detection not working:
  • Ensure motion detection is enabled in the Cam720 app settings.
  • Adjust sensitivity settings if necessary.
  • Check the detection zone configuration.
• SD card not recording:
  • Ensure the SD card is inserted correctly.
  • Check if the SD card is formatted within the app.
  • Verify that recording to SD card is enabled in settings.
  • The camera supports up to 128GB Micro SD cards.

9. User Tips

No specific user tips were available from reviews or Q&A data for this product at this time. For general best practices:

• Regularly check your camera's live feed to ensure it's operating correctly.
• Keep your Cam720 app updated to the latest version for new features and security enhancements.
• For outdoor installations, ensure the camera's power connection is protected from direct exposure to harsh weather, despite its IP66 rating.

10. Warranty and Support

For technical support, inquiries, or warranty information, please contact JOOAN customer service:

• Email: technicalreply@qacctv.com
• WhatsApp: +1 3670124792
• Tel: +1 2029459595
• Web: www.youtube.com/@JOOANCAMERA

Please retain your proof of purchase for warranty claims.

11. FCC Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received including interference that may cause undesired operation.

Information to User

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Important: Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment.