Billboard BL-ANC002

Billboard BL-ANC002 Wireless Earphones User Manual

Model: BL-ANC002

1. Introduction

Thank you for choosing the Billboard BL-ANC002 Wireless Bluetooth 5.3 Noise Cancelling Earphones. These earphones are designed to provide a superior audio experience with active noise cancellation and a comfortable in-ear fit. This manual will guide you through the setup, operation, and maintenance of your new earphones.

Billboard BL-ANC002 earphones and charging case in black and white

Image: Billboard BL-ANC002 earphones and charging case in black and white.

2. Package Contents

Please check the package for the following items:

  • Billboard BL-ANC002 Wireless Earphones (Left and Right)
  • Charging Case
  • USB Charging Cable (Type-C)
  • User Manual
  • Additional Eartips (various sizes)

3. Product Overview

The BL-ANC002 earphones feature a compact design, active noise cancellation, and intuitive touch controls. The charging case provides extended battery life and secure storage.

Compact and lightweight design of Billboard BL-ANC002 earphones and case

Image: Compact and lightweight design of Billboard BL-ANC002 earphones and case.

4. Setup

4.1. Initial Charging

Before first use, fully charge the earphones and the charging case.

  1. Place both earphones into the charging case.
  2. Connect the USB charging cable to the charging port on the case and a power source.
  3. The LED indicator on the charging case will show the charging status.
Diagram of charging case LED indicators for earphone and case charging status

Image: Diagram of charging case LED indicators. When earphones are charging, the LED blinks blue. When earphones are fully charged, the LED turns off. When the case is charging, the LED blinks blue. When the case is fully charged, the LED stays on blue.

4.2. Pairing with a Bluetooth Device

To connect your earphones to a new device:

  1. Ensure the earphones are charged.
  2. Open the lid of the charging case. The earphones will automatically enter pairing mode.
  3. On your device (smartphone, tablet, etc.), enable Bluetooth.
  4. Search for "BL-ANC002" in the list of available Bluetooth devices and select it to connect.
  5. Once connected, you will hear a confirmation tone, and the LED indicator on the earphones may change.
Animation demonstrating how to open the charging case and pair the Billboard BL-ANC002 earphones via Bluetooth

Animation: Open the lid, take out the earphones, and try pairing via Bluetooth.

4.3. Wearing the Earphones

For optimal sound quality and comfort, ensure a proper fit:

  1. Select the eartips that best fit your ears.
  2. Gently insert the earphones into your ear canal.
  3. Adjust the earphones until they feel secure and comfortable.
Animation showing how to properly insert the Billboard BL-ANC002 earphone into the ear and use touch controls

Animation: Demonstrates proper earphone insertion and touch control usage.

5. Operating Instructions

5.1. Power On/Off

  • Power On: Open the charging case lid, and the earphones will automatically power on.
  • Power Off: Place the earphones back into the charging case and close the lid. They will automatically power off and begin charging.

5.2. Touch Controls

The BL-ANC002 earphones feature intuitive touch controls on each earbud. You can experience various functions with a simple touch.

Animation illustrating the touch control functions of the Billboard BL-ANC002 earphones

Animation: Illustrates various touch control functions.

Specific touch functions may vary slightly depending on your device and operating system. Refer to your device's settings for customization options.

5.3. Active Noise Cancelling (ANC)

The earphones are equipped with Active Noise Cancelling technology to reduce ambient noise, providing a more immersive listening experience.

A white Billboard BL-ANC002 earphone with a sound wave graphic, illustrating Active Noise Cancelling (ANC) feature

Image: Billboard BL-ANC002 earphone highlighting the Active Noise Cancelling (ANC) feature.

To activate or deactivate ANC, use the touch controls as described in the product's quick start guide or your device's Bluetooth settings.

5.4. Making Calls

The built-in noise-blocking microphone allows for clear hands-free calls. Use the touch controls to answer, end, or reject calls.

6. Maintenance

  • Cleaning: Regularly clean the earphones and charging case with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
  • Eartips: Remove eartips and clean them with water and mild soap if necessary. Ensure they are completely dry before reattaching.
  • Water Resistance: The earphones feature a daily life waterproof function. Avoid submerging them in water or exposing them to heavy rain. Dry them thoroughly if they get wet.
  • Storage: When not in use, store the earphones in their charging case to protect them and keep them charged.
Image detailing battery life, charging case capacity, weight, and daily life waterproof function of Billboard BL-ANC002

Image: Details on battery life, charging case capacity, weight, and daily life waterproof function.

7. Troubleshooting

ProblemPossible Solution
Earphones not pairing
  • Ensure earphones are charged.
  • Turn off Bluetooth on your device and turn it back on.
  • Forget "BL-ANC002" from your device's Bluetooth list and try pairing again.
  • Place earphones back in the case, close the lid, wait a few seconds, then open to re-enter pairing mode.
No sound or low volume
  • Check volume levels on both your device and the earphones.
  • Ensure earphones are properly connected to your device.
  • Clean any debris from the earphone speakers.
Charging case not charging
  • Ensure the charging cable is securely connected.
  • Try a different USB port or power adapter.
  • Check the charging cable for damage.
ANC not working effectively
  • Ensure earphones are properly seated in your ears for a good seal.
  • Verify ANC is activated via touch controls or device settings.

8. Specifications

FeatureDetail
ModelBL-ANC002
Bluetooth Version5.3
Wireless TypeBluetooth
StyleIn-ear
MaterialPlastic
With MicrophoneYes (Noise-blocking microphone)
Active Noise Cancelling (ANC)Yes
Playback TimeUp to 24 hours (with charging case)
Charging Case Battery500mAh
Earphone WeightApprox. 46g (total for both earphones and case)
Water ResistanceDaily life waterproof function

9. Warranty and Support

This product is imported and distributed by Comgill. Please refer to the following warranty information:

  • Free A/S (After-Sales Service): Available for defects within 30 days of product receipt.
  • Paid A/S: For defects occurring after 30 days of product receipt.
  • Warranty Exclusions: A/S is not available for damage or disconnection caused by customer negligence.
  • Warranty Period: Main Bluetooth headsets and earphones have a warranty period of 6 months from the initial receipt date.
  • Out-of-Warranty Service: If A/S is requested after the warranty period expires, a service fee will be charged.
  • Damage/Disconnection (within warranty, due to negligence): Exchange for a new product is possible with a 50% payment of the product's original price.

For customer support, please contact the Comgill Customer Center:

Phone: 032-528-1447

Operating Hours: Weekdays 10:00 AM - 4:00 PM (Lunch Break 12:00 PM - 1:00 PM). Closed on weekends and public holidays.

Warranty and customer service information from Comgill

Image: Warranty and customer service details from Comgill.

10. User Tips

  • Optimal ANC: For the best Active Noise Cancelling performance, ensure you select the correct size eartips for a snug fit in your ear canal. A good seal is crucial for effective noise reduction.
  • Battery Preservation: Always place the earphones back into the charging case when not in use. This not only protects them but also keeps them charged and ready for your next listening session.
  • Connectivity: If you experience intermittent connectivity, try resetting the earphones by placing them in the case, closing it for 10 seconds, then reopening and re-pairing.

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