1. Introduction
This manual provides detailed instructions for the setup, operation, and maintenance of your Phezer PW MAX and DW100 Online Inkjet Printers. These industrial-grade printers are designed for high-resolution coding and marking on various materials, supporting text, dates, serial numbers, QR codes, and barcodes.
The Phezer PW MAX and DW100 models feature a user-friendly touch screen interface, robust CPU, and versatile printing capabilities suitable for a wide range of applications.
2. Package Contents
Please verify that all items listed below are included in your package. If any items are missing or damaged, please contact your supplier.
- Host (Controller)
- Power Supply & Power Cord
- Photoelectric Sensor
- HDMI Cable
- Print Head(s)
- 360° Installation Kit / Small Stents
- Ink Cartridge
- Aluminum Box (Carrying Case)
- Connecting Cable
- Sensor Stand
- Spareparts
- Steel Pipe Connector
- Bearing Support
- Conveyor Connector
- Tool Bag
- Aluminum Alloy Pipes
- USB Drive (for data transfer)
- Stylus (for touch screen)
3. Product Features
- Display: 7-inch color touch screen (PW MAX) / 5-inch color touch screen (DW100)
- CPU: New generation ARM series high-end core CPU (Cortex-A9 quad core CPU)
- Memory: 4G storage space, 1G running memory (PW MAX); Internal 8G large capacity storage (DW100)
- Operating System: Embedded industrial operating system (Linux for DW100)
- Printing Technology: Thermal Inkjet (TIJ 2.5 thermal foaming nozzle)
- Printing Accuracy: Up to 300dpi (PW MAX) / Up to 600dpi (DW100)
- Printing Height: 2-12.7mm / 2-25.4mm (PW MAX); Up to 50.8mm with splicing assembly; 2-12.7mm (DW100)
- Printing Speed: Up to 60 meters per minute (PW MAX); Up to 70 meters per minute (DW100)
- Printing Distance: 2-5mm
- Printing Content: Text, date, serial number, number, counter, database, logo, dynamic barcode/QR code
- Supported Barcode Types: GTIN, UPC, CODE128, GS1-128, CODE39, EAN, UCC, 2D Data Matrix, QR Code, Int25, UPCA, ENA13
- Picture Formats: BMP, JPG, PNG
- Ink Cartridge: Solvent/Water-based, 47ml/72ml. RFID non-contact chip for automatic identification of ink parameters.
- Ink Colors: Black, white, red, yellow, blue, green, invisible, UV, food-grade ink
- Print Heads: Supports single, double, or four print heads (splicing assembly for up to 50.8mm height)
- I/O Interface: Encoder, photocell sensor, USB, HDMI cable interface (for external display/control)
- Connectivity: Support Wi-Fi (for some models/configurations)
- Data Management: Support U disk import for database printing, variable database
- Multi-directional Printing: Nozzle position can be freely adjusted for side printing, up-and-down printing, etc.
- Simultaneous Control: Ability to control multiple machines from a single computer.
4. Specifications
4.1. PW MAX Model Specifications
| Category | Parameter | Description |
|---|---|---|
| Printing | Nozzle type | TIJ 2.5 thermal foaming nozzle |
| Printing accuracy | 300DPI | |
| Printing height | 2-25.4mm/2-50.8mm | |
| Printing distance | 2-5mm | |
| Printing speed | 40m/min | |
| Printing content | Text, time picture, dynamic barcode/QR code | |
| Printing material | Plate, carton, pipe, cable, metal, plastic, etc. | |
| Ink type | Water-based/42ml, Solvent/42ml | |
| Ink color | Black, white, red, yellow, blue, green, invisible | |
| Machine | Operating system | Linux |
| Display screen | 7-inch touch screen | |
| Material | Aluminium alloy | |
| Size | 210x110x40mm | |
| External interface | Power and optoelectronic interface, HDMI cable interface, USB interface | |
| Support language | Chinese, English, Russian, French, Spanish, Japanese, Korean, Arabic, etc. | |
| Power adapter | 100-240V AC input, 16.8V/2A DC output | |
| Working environment | Temperature 0-45°C, humidity 40%-60% |
4.2. DW100 Model Specifications
| Parameter | Description |
|---|---|
| Model | DW100 |
| Shape features | Aluminium, color touch screen |
| Dimension | 125*100*30mm |
| CPU | Quad core 1.4 Ghz |
| Definition | 600DPI |
| Spray nozzle | Thermal foaming inkjet 2.5 |
| Printing direction | Adjustable with 360 degree, meet all kinds of production needs |
| Printing line | 1-8 lines (adjustable) |
| Printing height | 2-12.7mm |
| Printing distance | 1-10mm mechanical adjustment (the best distance between the nozzle and printed object is 2-5mm) |
| Printing content | Numbers, Symbols, QR code, Bar code, Pictures, Dates, Counter |
| Application | Board, carton, stone, pipe, cable, metal, plastic, electronics, automotive parts |
| Printing length | 2000 characters for each message, no limitation on length |
| Printing speed | 70m/min |
| Ink type | Water-based/42ml, Solvent/42ml |
| Ink color | Black, white, red, blue, yellow, green, invisible, UV |
| Ink volume | 42ml (usually can print 800,000 characters) |
| Interface | USB, Photocell |
| Storage | The system can store more than 1000 messages |
| Language | Chinese, English, Japanese, Turkish, Arabic, Korean, Spanish, French, Italian and so on |
| Working condition | Temperature: 0 - 45 degree; Humidity: 10% - 80% |
5. Setup
5.1. Assembly
- Mounting the Print Head: Secure the print head(s) to the desired position using the provided installation kit and stents. The system supports single, double, or four print heads for increased printing height (up to 50.8mm with splicing assembly).
- Connecting Cables: Connect the print head(s) to the main controller unit using the connecting cables. Ensure all connections are secure.
- Sensor Installation: Install the photoelectric sensor and encoder (if applicable) to detect the product and synchronize printing. Connect them to the designated I/O interfaces on the controller.
- Power Connection: Connect the power adapter to the controller and plug it into a suitable power outlet (100-240V AC input).
- Optional Peripherals: If using, connect a computer for simultaneous control via USB or an external display via HDMI.
5.2. Ink Cartridge Installation
- Open the print head cover.
- Carefully insert the ink cartridge into the designated slot until it clicks into place.
- Close the print head cover.
6. Operating Instructions
6.1. Power On and Interface Overview
- Press the power button to turn on the printer. The touch screen will display the main interface.
- The main interface typically includes options for Text, Picture, Barcode, Date, Counter, Delete, and File management.
6.2. Creating and Editing Print Content
- Text: Select 'Text' to enter alphanumeric characters. Use the on-screen keyboard (compatible with universal code) to input your message.
- Date/Time: Select 'Date' to insert current date and time. Formats can usually be customized in settings.
- Serial Number/Counter: Select 'Counter' or 'Serial Number' to add automatic incrementing numbers.
- Barcodes/QR Codes: Select 'Barcode' to generate various barcode types (GTIN, UPC, CODE128, QR Code, etc.). Input the data to be encoded.
- Pictures/Logos: Select 'Picture' to import images (BMP, JPG, PNG formats supported). Images can be imported via USB.
- Database Printing: For variable data printing, prepare your data in a TXT file on a USB flash drive. Insert the USB drive into the printer and use the 'File' or 'Database' option to import and link the data for printing.
6.3. Printing Operation
- Adjust Printing Parameters: Set printing height (2-12.7mm, 2-25.4mm, or 2-50.8mm depending on model and configuration), printing distance (2-5mm recommended), and printing direction (normal, X reverse, Y reverse, XY reverse).
- Start Printing: Once content is prepared and parameters are set, initiate printing. The printer will synchronize with the product movement via the sensor.
Video 6.1: Demonstration of the Phezer Inkjet Printer in action, printing a QR code and text on paper.
6.4. Application Examples
The Phezer inkjet printer is versatile and can be used for coding on various materials and products:
- Carton coding
- Foam coding
- Wood board coding
- Metal coding
- Egg coding
- Glass coding
- Fabric coding
- Plastic bag coding
- Bottle cap coding
7. Maintenance
7.1. Ink Cartridge Care
After using the machine, it is crucial to remove the ink cartridge and place it in its protective clip. This prevents the ink from drying out and damaging the cartridge, ensuring longevity and consistent print quality.
7.2. Cleaning
- Regularly wipe the print head nozzle with a lint-free cloth and appropriate cleaning solution to prevent clogs.
- Keep the touch screen and exterior of the printer clean using a soft, dry cloth. Avoid abrasive cleaners.
7.3. Environmental Conditions
Operate the printer within the specified working environment to ensure optimal performance and longevity:
- Temperature: 0-45°C (PW MAX), 0-45°C (DW100)
- Humidity: 40%-60% (PW MAX), 10%-80% (DW100)
8. Troubleshooting
This section provides general guidance for common issues. For more complex problems, please refer to the support section.
- Poor Print Quality: Check ink cartridge levels. Ensure the print head nozzle is clean and free from clogs. Verify printing distance is within the recommended 2-5mm.
- Printer Not Responding: Check all cable connections, especially power and data cables. Restart the printer.
- Data Transfer Issues (USB): Ensure the USB drive is properly formatted and the file types (e.g., TXT for database, BMP/JPG/PNG for images) are supported.
- Incorrect Printing Position: Adjust the physical mounting of the print head and the settings for printing direction (normal, X reverse, Y reverse, XY reverse). Calibrate the sensor if necessary.
9. User Tips
- Language Support: The device supports multiple languages, including Arabic, Chinese, English, Japanese, Turkish, Korean, Spanish, French, and Italian. You can change the language setting in the system menu.
- Optimal Printing Distance: For best results, maintain a printing distance of 2-5mm between the print head and the object.
- Data Backup: Regularly back up your print templates and database files from the printer's internal storage to a USB drive.
10. Warranty & Support
For warranty information, technical support, or service inquiries, please contact the Phezer Official Store or your authorized dealer. Ensure you have your product model and serial number available when contacting support.
11. Certifications
The Phezer Online Inkjet Printer complies with various international standards and certifications, ensuring product quality and safety.
- CE (Conformité Européenne)
- FCC (Federal Communications Commission)
- EBO
- SIEMIC
- UDEM
