1. Introduction
This manual provides comprehensive instructions for the safe and efficient operation, setup, and maintenance of your TCN-CSC-6G(H5) Combo Vending Machine. Designed for dispensing a variety of foods and drinks, this machine features a robust build and user-friendly interface. Please read this manual thoroughly before operating the machine.
2. Safety Information
- Ensure the machine is placed on a stable, level surface to prevent tipping.
- Connect the machine to a grounded power outlet with the correct voltage (AC100V/240V, 50Hz/60Hz).
- Do not block ventilation openings.
- Keep hands clear of moving parts during operation and maintenance.
- Only qualified personnel should perform repairs or internal maintenance.
- The machine features double-layer toughened glass, designed to be explosion-proof and smash-proof, resisting significant external force.
3. Product Overview
3.1 Key Features
- All-steel thickened fuselage for durability.
- New 5-inch display for user interaction.
- 16-keys metal keypad with shopping cart function.
- Imported bill acceptor and luminous coin acceptor.
- Automatic defogging breakproof glass.
- Precise spring slots for reliable dispensing.
- Infrared detection and anti-theft fetching box.
- Metal adjusted feet for leveling.
- Galvanized top coated steel sheet for corrosion resistance.
- Glass Electric defogger system to prevent fogging.
- Dispensing detection with auto-refund for delivery failure.
- Integrated modular system for easy maintenance and energy saving.
- Cloud System for real-time remote monitoring and management.
3.2 Components Diagram
3.3 Product Capacity
The machine offers 36 choices for merchandise type, including canned, bottled, and box-packed products. The total storage capacity is approximately 180 pieces, depending on the size of the goods.
4. Specifications
| Attribute | Detail |
|---|---|
| Model | TCN-CSC-6G(H5) |
| Name | Snacks and Beverage Vending Machine |
| Outside Dimensions (H x W x D) | 1940mm x 790mm x 732mm |
| Merchandise Type | 36 choices (canned/bottle packed/box-packed product) |
| Storage Capacity | About 180pcs (according to size of goods) |
| Refrigeration Temperature | 4-25°C (adjustable) |
| Electricity | AC100V/240V, 50Hz/60Hz |
| Standard Interface | MDB/DEX |
| Weight | 215 kg |
| Screen | 5 inch |
| Material | Metal (1.5mm sheet metal thickness) |
| Refrigerant | R134A, R513A (Optional), R1234YF (Optional), R290 (Optional) |
5. Setup
5.1 Placement
Choose a suitable location for the vending machine. It is designed for various scenarios such as shopping malls, airports, stations, playgrounds, and commercial streets. Ensure the area is well-ventilated and protected from extreme weather conditions.
5.2 Power Connection
Connect the machine to a compatible power source (AC100V/240V, 50Hz/60Hz) using a grounded plug. Ensure the power cable is not damaged or pinched.
5.3 Loading Products
Open the machine door and carefully load products into the designated slots. Ensure products are correctly positioned in the spring slots to prevent jams. Refer to Figure 2 for capacity guidelines per layer.
5.4 Refrigeration Settings
The refrigeration temperature can be adjusted between 4-25°C. Access the control panel to set the desired temperature based on the products being sold.
6. Operating Instructions
The vending machine offers a simple four-step purchasing process:
- Button Selection: Use the 16-key metal keypad to select your desired product.
- Payment: Insert cash (coins or banknotes) or use mobile payment options (WeChat, Alipay, Credit Card).
- Pick Up: Once payment is confirmed and the product is dispensed, retrieve it from the fetching box.
- Get Change: If applicable, collect any change from the coin return slot.
6.1 Video Demonstration
7. Maintenance
Regular maintenance ensures the longevity and optimal performance of your vending machine.
- Cleaning: Regularly clean the exterior and interior of the machine. Use a soft, damp cloth for surfaces and ensure no liquids enter electronic components. The automatic defogging glass should be kept clean for visibility.
- Product Slots: Periodically check and clean the product slots to ensure smooth dispensing.
- Coin/Bill Acceptor: Keep the payment mechanisms clean and free of debris to prevent payment errors.
- Modular Design: The machine features an integrated modular design, making components easy to disassemble and maintain.
7.1 Quality Control
8. Troubleshooting
- Product Not Dispensed: The machine has dispensing detection and an auto-refund feature. If a product is not delivered, the system should automatically issue a refund. Check for product jams in the slots.
- Payment Issues: Ensure coins and banknotes are inserted correctly and are not damaged. For card or mobile payments, verify network connectivity.
- Machine Not Responding: Check the power connection. If the issue persists, contact support.
- Error Codes: The 5-inch display may show error codes. Refer to the specific error code documentation (if available) or contact technical support with the code.
9. User Tips
- Utilize the AI Intelligent Management system for real-time remote monitoring of sales details and statistics from your phone.
- Take advantage of the flexible slots to sell a wide variety of goods, maximizing your offerings.
- Regularly check the product inventory through the cloud system to ensure popular items are always stocked.
10. Warranty & Support
The TCN-CSC-6G(H5) Combo Vending Machine comes with a 1-year warranty.
For technical support, free spare parts, or online assistance, please contact:
- Email: 2937038264@qq.com
- WhatsApp: +8616680517119
