Introduction
The XIAOVV Q3 Smart Web Camera is a high-definition surveillance camera designed for home and business security. Featuring 2.5K HD resolution, dual-motor pan-tilt functionality, mobile tracking, AI humanoid detection, and night vision, it provides comprehensive monitoring and real-time alerts. This manual provides detailed instructions for setting up, operating, and maintaining your XIAOVV Q3 camera.

XIAOVV Q3 Smart Web Camera with 2.5K HD and Night Vision.
Specifications
| Feature | Detail |
|---|---|
| Product Model | XVV-3640S-Q3 |
| Dimensions (L x W x D) | 115mm x 113.3mm |
| Power Input | DC 5V/2A |
| Lens Angle | 110° ± 10° |
| Resolution | 2560*1440 (2.5K HD, 4.0 Megapixels) |
| Working Temperature | -10°C ~ +50°C |
| Working Humidity | ≤ 75% (at 40°C room temperature) |
| Video Encoding | H.265 |
| Wireless Connection | Wi-Fi 802.11b/g/n 2.4GHz |
| Storage Function | MicroSD card (supports up to 128GB), Cloud Storage (subscription required) |
| Supported Systems | Android 8.0 or iOS 12.0 and above |
| Pan/Tilt Angle | Horizontal: 355°, Vertical: 90° |
| Voice System | Two-way voice intercom |
| Image Enhancement | 3D digital noise reduction |
| AI Functions | Motion Detection, AI Humanoid Detection |
| Installation | Ceiling, Wall Mounted |
| IP Rating | IP65 (Waterproof) |

Product dimensions: 115mm x 113.3mm.
Setup
Follow these steps to set up your XIAOVV Q3 Smart Web Camera:
- Download the Mi Home App: Search for "Mi Home" in your device's app store (Android 8.0+ or iOS 12.0+ required) and install it.
- Power On the Camera: Connect the camera to a power source using the provided DC 5V/2A adapter. The camera will power on and initiate its startup sequence.
- Add Device in Mi Home App: Open the Mi Home app, log in or create an account. Follow the in-app instructions to add a new device. Select the XIAOVV Q3 camera from the list of available devices.
- Connect to Wi-Fi: The app will guide you through connecting the camera to your 2.4GHz Wi-Fi network. Ensure your phone is connected to the same Wi-Fi network during setup.

Visual guide for the three-step installation process.
Installation Options
The camera supports multiple installation angles, including ceiling and wall mounting. When wall-mounting, remember to adjust the image orientation in the camera preview settings within the Mi Home app for normal viewing.

Examples of ceiling and wall mounting for the camera.
Operating Instructions
Once your camera is set up and connected to the Mi Home app, you can utilize its various features:
- Live View: Access real-time video feed from your camera through the Mi Home app.
- Pan & Tilt Control: Use the app to remotely control the camera's horizontal (355°) and vertical (90°) movement to view different areas.

Demonstration of 355° horizontal and 90° vertical rotation.
- Mobile Tracking: Enable this feature in the app. When the camera detects a moving object, it will automatically track its movement and send alarm notifications to your mobile phone.

Camera automatically tracking a moving object.
- AI Humanoid Detection: The camera's advanced image processing chip intelligently analyzes humanoid contours, providing more accurate alarms for human presence.

Visual representation of AI humanoid detection.
- Two-Way Audio: Use the real-time intercom feature in the app to communicate through the camera. Note: The voice control function of the camera currently only supports Chinese.

Demonstration of two-way voice communication.
- Night Vision: The camera automatically switches to infrared night vision in low-light conditions, ensuring clear monitoring around the clock.

Camera view in night vision mode.
- Video Playback: Review recorded footage stored on a MicroSD card via the Mi Home app.

Video playback interface in the Mi Home app.
Product Overview Video
Official product demonstration video showcasing features and functionality.
Maintenance
- Cleaning: Gently wipe the camera lens and body with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
- SD Card Management: Regularly check the status of your MicroSD card. For optimal performance and longevity, consider formatting the card periodically through the Mi Home app.
- Firmware Updates: Keep the camera's firmware updated through the Mi Home app to ensure the latest features and security patches.
Troubleshooting
- Camera not connecting to Wi-Fi:
- Ensure your Wi-Fi network is 2.4GHz. The camera does not support 5GHz Wi-Fi.
- Verify the Wi-Fi password is correct.
- Make sure the camera is within range of your Wi-Fi router.
- Try resetting the camera using the reset hole (located near the SD card slot, accessible by scrolling down the lens) and re-attempting the setup process.
- Cannot find camera in Mi Home app:
- Ensure the Mi Home app server region is set to China. This product is a Chinese version and requires the China server for proper functionality.
- Confirm the camera is powered on and in pairing mode (indicated by a flashing light, refer to in-app instructions).
- Video playback issues:
- Video playback is only supported with a MicroSD card installed. Cloud storage playback may vary based on subscription.
- Ensure the MicroSD card is Class10, U1, or U3 rated for optimal performance. Avoid using Kingston and Lexus memory cards as they may cause compatibility issues.
- Check if the MicroSD card is full; delete old footage or replace the card if necessary.
- Image is upside down when wall-mounted:
- Access the camera settings in the Mi Home app and enable the "Flip Image" or "Rotation" option to correct the orientation.
- No audio or poor audio quality:
- Check the volume settings in the Mi Home app on your mobile device.
- Ensure there are no obstructions blocking the camera's microphone or speaker.
- Verify your internet connection is stable for clear two-way audio.
User Tips
- Optimal SD Card: For reliable video recording and playback, use a high-speed MicroSD card (Class10, U1, or U3) from reputable brands. Some users have reported issues with Kingston and Lexus cards.
- Power Adapter: If the included plug type (e.g., CN plug) is not compatible with your region, ensure you use a suitable adapter that provides DC 5V/2A power.
- App Server Setting: Remember to set the Mi Home app server to "China" for full functionality and device recognition, as this is a Chinese version product.
- Voice Control: Be aware that the camera's voice control function is currently only available in Chinese.
- Regular Monitoring: Utilize the mobile tracking and AI humanoid detection features to receive timely alerts for any suspicious activity.
- Two-Way Communication: The two-way audio feature is excellent for checking in on pets or family members when you're away.
Compliance and Disclaimer
Disclaimer: Camera products can only be used for purposes permissible under applicable laws and regulations. Misuse of the product for any illegal activities is strictly forbidden. Please comply with the applicable laws and regulations in your country/area.
Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the seller's policies or contact the point of purchase. Keep your purchase receipt as proof of purchase.





