1. Introduction
The IMOU Cruiser Dual Camera is an advanced outdoor PTZ (Pan-Tilt-Zoom) Wi-Fi security camera designed to provide comprehensive surveillance with its innovative dual-lens system. It offers superior image quality, intelligent detection capabilities, and robust weather resistance to ensure your property is protected around the clock.

Key Features:
- Dual Lens Resolution: Total 8MP/10MP (available in 3+5MP or 5+5MP combinations).
- AI Human & Vehicle Detection: Advanced AI algorithms for accurate detection and reduced false alarms.
- Smart Color Night Vision: Four night vision modes including Smart, Full-color, Infrared, and Off.
- Active Deterrence: Built-in spotlight and 110dB siren to deter intruders.
- IP66 Weather Resistance: Designed to withstand dust, rain, and wind.
- Two-way Talk: Built-in microphone and speaker for communication.
- Smart Tracking: Automatically tracks detected objects.
- Alarm Notification: Real-time alerts to your mobile device.
- Wi-Fi 6 Connectivity: Supports the latest Wi-Fi standard for higher data transfer rates and better wall penetration.

2. What's in the Box
Ensure all components are present before proceeding with installation.

- Camera x1
- Mounting Template x1
- Waterproof Connector x1
- Power Adapter x1
- Quick Start Guide x1
- Screw and Anchor Pack x1
3. Setup
3.1 Choosing the Correct Power Plug
Select the appropriate power adapter plug for your region:

- US Plug Adapter (2 Pin Flat Pin): United States, Canada, Most North and South American Countries, Japan, Philippines, Thailand, etc.
- EU Plug Adapter (2 Pin Round Pin): Most Europe Countries, Most African Countries, Most Middle East Countries, South Korea, Chile, etc.
- KR Plug Adapter (2 Pin Round Pin): South Korea
3.2 Camera Components Overview
Familiarize yourself with the camera's ports and buttons:

- Speaker: For two-way audio and siren.
- IR Lights: Infrared illumination for night vision.
- Microphone: For audio input.
- LED Indicator: Shows camera status.
- Reset Button: Used for factory reset.
- QR Code: For app pairing.
- Power Input: DC 12V1A.
- Ethernet Port: For wired network connection.
- SD Card Slot: Supports Micro SD Card up to 256GB (not included).
3.3 Initial Setup with Imou Life App
Follow these steps to set up your camera using the Imou Life App:

- Step 1: Scan the QR code on the Quick Start Guide or search "Imou Life" in Google Play or App Store to download and install the app.
- Step 2: Run Imou Life App, and then register an account for the first use.
- Step 3: Connect the camera to a power source with the power adapter.
- Step 4: Wait for booting to be finished, and then the camera indicator flashes with green light.
- Step 5: Do the following operations to finish adding the camera.
Note: If you have more than one camera, do step 5 to add them one by one. If the Wi-Fi network has changed or the indicator status goes wrong, reset the camera, and then do step 5 to add it again.
4. Operating Instructions
4.1 Dual Lens Functionality
The Cruiser Dual comes with a fixed lens on top and a normal PTZ lens at the bottom, allowing you to monitor two areas simultaneously. The fixed lens supports manual angle adjustment, while the PTZ lens offers motorized movement.

- Fixed Lens: Supports manual angle adjustment within the range of 0~260° pan & 0~30° tilt.
- PT Lens: Supports motorized angle adjustment from 0~355° pan & 0~90° tilt.

4.2 Smart Color Night Vision
The camera offers four night vision modes to suit your needs:

- Smart Mode: The camera remains in infrared mode until an event is detected, then switches to full-color mode.
- Full-color Mode: Provides full-color night vision at all times.
- Infrared Mode: Standard black and white night vision.
- Off Mode: Night vision features are disabled.
4.3 AI Human & Vehicle Detection (IMOU SENSE™)
Powered by IMOU SENSE™ AI algorithms, the camera accurately detects humans and vehicles, reducing false alarms from environmental factors like mosquitoes or tree shaking. It boasts 99% recognition accuracy and a 0.02s extreme response time.


4.4 Active Deterrence
When an intruder is detected, the camera can activate its built-in spotlight and a loud 110dB siren to deter unwelcome visitors.

4.5 Customizable Protection
Tailor your security settings to your preferences:

- Favorite Point Setting: Define specific areas for quick monitoring.
- Customizable Detection Zone: Set custom areas for motion detection.
- Customizable Alarm Sound: Record your own alarm sounds.
- Protection Scheduling: Set specific times for active protection.
4.6 Wi-Fi 6 Connectivity
The Cruiser Dual supports Wi-Fi 6, offering higher data transfer rates and improved signal penetration, extending your security coverage.

4.7 Smart Home Platform Integration
The camera can integrate with smart home platforms like Alexa, allowing for voice control and viewing live feeds on compatible devices.

5. Maintenance
5.1 Weather Resistance
The IMOU Cruiser Dual Camera is rated IP66, meaning it is protected against dust ingress and powerful water jets. This allows it to operate reliably in various outdoor weather conditions, including rain and wind.

5.2 General Care
- Regularly check the camera lens for dirt or obstructions and clean gently with a soft, dry cloth.
- Ensure the power connection and waterproof connector are securely fastened to maintain IP66 rating.
- Avoid placing the camera in areas with extreme temperatures beyond its operating range (-10°C to 60°C).
6. Troubleshooting
6.1 Common Issues and Solutions
| Problem | Solution |
|---|---|
| How to add a new Imou account? | For security reasons, one camera can be bound to only one Imou account. If you want to add your camera to a new account, please delete it from the previous account first. Method 1: Go to preview page then click gear icon on the top right corner, go to device settings page, slide to the bottom then delete device. Method 2: Click Me -> My Device -> select corresponding device -> slide to the bottom -> Delete Device. |
| I changed my Wi-Fi, how to connect my camera to my new Wi-Fi? | 1. Firstly please check whether your camera has an Ethernet port and whether you have an Ethernet cable at hand. 2. If yes, please power on your camera and connect it to your Router with the Ethernet cable, wait till the LED turn stably blue to make sure it has access to Internet. Then login to your Imou account, find your IPC on "Device" page and go to its settings page, then tap "Wi-Fi Config" and you can connect it to your new Wi-Fi. 3. If your camera has no Ethernet port or you don't have a cable at hand, we suggest you reset your camera to factory default, then setup your camera with the new Wi-Fi. |
| How can I receive the alarm message? | 1. Firstly, you need click the enable button in the upper right corner in the picture of the channel of main page. 2. If it says "Failed to subscribe", we suggest you ensure the following configuration: Receives notifications from APP. Enable Imou Notifications via "Settings"->"Notifications" on your iPhone and "Me" -> "Settings" -> "Notice" on Imou APP. 3. Enable Event in the device. Take motion detection as an example, the event should be enable and time schedule should be valid. 4. Make sure the device is connected to Internet. 5. After successfully subscribe, you will receive the message. |
| Working at night, the image is all black? | Reason: 1) IR LED didn't light up; 2) ICR didn't switch to night mode; 3) Objects are too far away from the camera. Solution: ① If the IR LED did light up, but you cannot hear "KA" and the image is still all black, maybe there is something wrong with the ICR. ② For consumer cameras, the IR distance is less than 10m (different between different models), so you cannot see too far away at night. |
| Difference between SD memory card and cloud storage? | 1. Using SD card need to use computer to read the history monitoring screen, when the memory card is full, it will automatically delete and start a new round of recording, make sure to save the data in time; 2. Cloud storage is a value-added service, new devices have a 7-day free trial period of cloud storage, you can view the history monitoring screen directly in the app. When the trial period is over, you can choose to subscribe in the app. There is a time limit for using this service, when the time is full of 3 days or 7 days, the records will be automatically deleted and start a new round, make sure to save the data in time. |
| How to modify device's photo/name/channel name/password in mobile app? | Two methods to modify device info from your account, firstly login into your account in mobile app: Method 1: Go to preview page then click icon on the top right corner, go to device settings page, click device image bar to Device Info page, click corresponding option to modify. Method 2: Click Me -> My Device -> select corresponding device -> click device image bar to Device Info page -> click corresponding option to modify. |
| The app says "Failed to bind"? | When the app says "Failed to bind", it means your device is already successfully connected to your Wi-Fi, but failed to add the device to your Imou account. Please double check whether your router is connected to Internet, then try again. Normally the reason is the Internet connection is not stable. |
7. Specifications

| Category | Feature | Details |
|---|---|---|
| Camera | Fixed Lens | 1/2.8" 3Megapixel Progressive CMOS, 3MP(2304x1296)/5MP(2880x1620), Night Vision: 30m (98ft) Distance, 3.6mm Fixed Lens, Field of View: 88°(H),45°(V),107°(D), 0-260° Pan & 0-30° Tilt |
| Pan & Tilt Lens | 1/2.8" 3Megapixel Progressive CMOS, 3MP(2304x1296)/5MP(2880x1620), Night Vision: 30m (98ft) Distance, 3.6mm Fixed Lens, Field of View: 88°(H),45°(V),107°(D), 0-355° Pan & 0-90° Tilt | |
| Megapixels | 8MP | |
| Sensor | CMOS, Omnivision | |
| Lens (mm) | 3.6mm | |
| Zoom | 8x Digital zoom | |
| Network | Ethernet | 1 x 100Mbps Ethernet Port |
| Wi-Fi | Wi-Fi(6GHz) IEEE802.11ax/b/g/n, Dual Antenna 120m Open Field | |
| Video & Audio | Video Compression | H.265/H.264 |
| Frame Rate | Up to 15 fps | |
| Audio | Built-in Mic & Speaker, 110dB Siren, Two-way Audio | |
| Auxiliary Interface | Storage | Micro SD Card Slot (up to 256GB) |
| Buttons | Reset Button | |
| Notice Management | Detection | Motion Detection, Configurable Region, Human Detection, Vehicle Detection |
| Alarm Action | FTP Photo, Telefon Alarm, Email Photo | |
| Smart Home Platform | Other, Alexa | |
| General | Power Supply | DC 12V1A (Mains Electricity) |
| Power Consumption | <12 W | |
| Material | Plastic | |
| Operating Temperature | -10°C to 60°C | |
| IP Rating | IP66 | |
| Dimensions (L x W x D) | 158.72 x 124.98 x 201.9mm (6.25 x 4.92 x 7.95 inch) | |
| Weight | 642g (1.42lb) | |
| Certification | CE, FCC |
8. User Tips
- Account Management: Remember that each camera can only be linked to one Imou account at a time. If you need to transfer ownership or re-add the camera, ensure it's deleted from the previous account first.
- Wi-Fi Reconnection: If you change your Wi-Fi network, try connecting the camera via an Ethernet cable to reconfigure Wi-Fi settings through the app. If an Ethernet port isn't available or convenient, a factory reset might be necessary to connect to the new network.
- Alarm Notifications: To ensure you receive alarm messages, verify that notifications are enabled both within the Imou Life App settings and your phone's system settings. Also, confirm that event detection and its schedule are active in the camera's settings.
- Night Vision Clarity: If night images are completely black, check if the IR LEDs are functioning and if the camera is switching to night mode. Keep in mind that the effective IR distance for consumer cameras is typically less than 10 meters.
- Storage Options: Consider the pros and cons of SD card vs. cloud storage. SD cards require manual data management (transferring to a computer before overwriting), while cloud storage offers convenient app access but may involve subscription fees after a trial period.
9. Warranty & Support
IMOU provides comprehensive after-sales support to ensure a worry-free experience.

- 1 Year Warranty: Most products have a 1-year warranty from our store.
- Email Support: For technical support, contact service.global@imoulife.com.
Call Center Support:
For immediate assistance, please refer to the regional contact numbers below:
| Region | Country | Contact Info | Operating Hours |
|---|---|---|---|
| Europe | GB | Hot Line: +441628200760 | Mon-Fri: 9AM-5PM |
| PL | WhatsApp: +31 06 38227132 | Mon-Fri: 9AM-5PM | |
| NL | WhatsApp: +31 06 38227132 | Mon-Fri: 9AM-5PM | |
| FR | WhatsApp: +31 06 38227132 | Mon-Fri: 9AM-5PM | |
| ES | WhatsApp: +31 06 38227132 | Mon-Fri: 9AM-5PM | |
| IT | WhatsApp: +31 06 38227132 | Mon-Fri: 9AM-5PM | |
| America | MX | WhatsApp: +52 55 6172 6721 | Mon-Fri: 9AM-6PM |
| CO | WhatsApp: +52 55 6172 6721 | Mon-Fri: 10AM-7PM | |
| US | WhatsApp: +52 55 6172 6721 | Mon-Fri: 10AM-7PM | |
| CA | WhatsApp: +52 55 6172 6721 | Mon-Fri: 10AM-7PM | |
| Asia Pacific | VN | Hot Line: 19002625 | Mon-Fri: 8AM-5PM, Sat-Sun: 8AM-5PM |
| TH | Line: @imou_thailand | Mon-Fri: 9AM-6PM | |
| MY | WhatsApp: +60 173552296 | Mon-Fri: 9AM-6PM | |
| ID | WhatsApp: +60 173552296 | Mon-Fri: 9AM-6PM | |
| AU | WhatsApp: +60 173552296 | Mon-Fri: 12PM-9PM | |
| PH | WhatsApp: +60 173552296 | Mon-Fri: 9AM-6PM |





