1. Introduction
Thank you for choosing the Hello Face LED Red Light Therapy Pad L120. This advanced device utilizes red and near-infrared light technology to provide targeted therapy for pain relief, muscle relaxation, and skin rejuvenation. Please read this manual thoroughly before using your device to ensure safe, effective, and optimal operation.
Video: Hello Face Red Light Therapy System product demonstration, showcasing its flexibility and application.
2. Safety Information
- Eye Protection: Avoid direct eye exposure to the LED lights. Do not stare directly into the light source during operation.
- Temperature Control: The device is designed with temperature control to keep it below 50°C (122°F) to prevent skin burns. If the device feels uncomfortably hot, discontinue use immediately.
- Medical Conditions: Consult your physician before using this device if you are pregnant, have any serious medical conditions, or are taking photosensitizing medications.
- Children and Pets: Keep the device out of reach of children and pets.
- Water Exposure: While the fabric is waterproof, do not immerse the device in water. Clean only as instructed in the maintenance section.
- Damage: Do not use the device if it appears damaged or is not functioning correctly. Contact support for assistance.
3. Package Contents
Please check the box for the following items:
- 1 x L120 LED Belt (Light Therapy Pad)
- 1 x Remote Control
- 1 x USB-C to USB-C Cable
- 1 x USB-A to USB-C Cable
- 1 x User Manual (this document)
- 1 x 90mm Telescopic Strap (Extension Strap)
- 1 x Storage Box

Image: Contents of the Hello Face L120 package.
4. Product Features
- Honeycomb Matrix Lighting: Patented design concentrates light energy and protects skin from burns.
- Advanced LED Source: Features 360 LEDs with triple-core chips, including 120 beams of 630nm red light and 240 beams of 850nm near-infrared light.
- Convex Mirror Technology: Enhances light penetration for deeper therapeutic effects.
- Adjustable Settings: Three-level energy adjustment and three memory modes (pain relief, muscle relaxation, inflammation reduction).
- Portable Design: Built-in 3000mAh rechargeable battery for cordless operation.
- Skin-Friendly Fabric: Made from high-elasticity, waterproof, and breathable ice silk lycra for comfort.
- Durable Construction: Strengthened double-sided FPC light source line board ensures longevity and consistent performance.
- Non-Yellowing Material: Designed to maintain its appearance over time.

Image: Detail of the honeycomb matrix lighting, designed to concentrate light and protect skin.

Image: Illustration of the 360 LED red light source, detailing 630nm and 850nm diodes.

Image: Layers of the ultra skin-friendly and breathable fabric.

Image: Detail of the FPC Light Source Board technology, emphasizing its durability.
5. Specifications
| Attribute | Value |
|---|---|
| Brand Name | Hello Face |
| Model | L120 |
| Product Name | LED Red Light Therapy Pad |
| Type | Red Light Therapy for Body |
| Function | Skin Rejuvenation, Back Pain Relief, Body Waist Pain Relief |
| Number of Pieces | One Unit |
| Power Source | Rechargeable Battery (3000mAh) |
| Is Batteries Included | Yes |
| Standard Voltage | 100 V, 110 V, 220 V, 240 V |
| Input Voltage | 5V/2A-12V/2A |
| Output Voltage | 10-24W |
| Lamp Type | 120 LED Lamp (3-crystal chips) |
| Wavelength | 630NM (Red Light) / 850NM (Near Infrared) |
| Irradiance | 40MW/cm² |
| Light Source Structure | Honeycomb matrix anti-scalding light source |
| Material | High quality lining (3.5 MM wool surface Lycra cloth) |
| Level | Three-Level Intensity (3 levels of brightness) |
| Pulse | 3 levels of pulse (10Hz/40Hz) |
| Default Timing | 30 minutes (5-30 minutes optional) |
| Use Control | Automatic Remote control |
| Product Dimensions (approx.) | 16.9in (Length) x 8in (Width) x 0.33in (Thickness) |
| Package Weight (approx.) | 0.67 kg |
| Certification | CE |

Image: CE Certificate of Conformity for the LED Light Therapy device.
6. Setup
6.1. Charging the Device
- Connect the provided USB-C cable to the charging port on the remote control.
- Connect the other end of the USB cable to a compatible USB power adapter (not included) or a computer USB port.
- The indicator light on the remote will show charging status. Ensure the device is fully charged before first use for optimal battery life.

Image: Remote control with charging port and cable connection.
6.2. Attaching the Extension Strap
- Locate the loops on both ends of the LED therapy pad.
- Thread the 90cm retractable stretch strap through these loops.
- Adjust the strap to comfortably secure the pad to the desired body area.

Image: The 90cm retractable stretch strap for securing the device.
7. Operating Instructions
7.1. Power On/Off
- Press and hold the power button on the remote control to turn the device ON or OFF.
7.2. Selecting Operating Modes
The device offers three memory modes:
- Pain Relief: For alleviating discomfort.
- Soothing: For muscle relaxation and general well-being.
- Reducing Inflammation: To aid in reducing swelling and inflammation.
Use the mode selection button on the remote to cycle through these options.
7.3. Adjusting Intensity
The device has three levels of light intensity. Use the intensity adjustment buttons on the remote to increase or decrease the brightness of the LEDs according to your comfort and therapeutic needs.
7.4. Setting Pulse Frequency
Choose between 10Hz or 40Hz pulse frequencies using the dedicated button on the remote control. Pulsed light can offer different therapeutic benefits compared to continuous light.
7.5. Setting the Timer
The default timing is 30 minutes. You can adjust the session duration from 5 to 30 minutes using the timer controls on the remote. The device will automatically shut off after the set time.
7.6. Application Areas
The flexible design and extension strap allow for application to various body parts:
- Arms
- Joints (e.g., elbows, knees)
- Shoulder
- Legs
- Waist
- Neck
- Feet

Image: Multi-functional application areas for the therapy pad.
8. Maintenance
8.1. Cleaning
- Ensure the device is turned off and unplugged before cleaning.
- Wipe the surface of the LED therapy pad with a soft, slightly damp cloth.
- Do not use harsh chemicals, abrasive cleaners, or immerse the device in water.
- Allow the device to air dry completely before storing or next use.
8.2. Storage
- Store the device in a cool, dry place, away from direct sunlight and extreme temperatures.
- Keep it in its original packaging or a protective case to prevent damage.
9. Troubleshooting
- Device not turning on: Ensure the device is fully charged. If the issue persists, try using a different USB cable or power adapter.
- Lights not illuminating: Check if the device is powered on and the intensity level is set appropriately. If still not working, contact customer support.
- Remote control not responding: Ensure the remote control is charged and within range of the therapy pad.
- Device feels too hot: While the device has temperature control, if it feels uncomfortably hot, immediately turn it off and allow it to cool down. If this happens frequently, contact support.
10. User Tips
- Consistency is Key: For best results, use the therapy pad regularly as part of your routine.
- Stay Hydrated: Drinking plenty of water can support overall cellular health, complementing the light therapy.
- Combine with Healthy Habits: Integrate light therapy with a balanced diet and regular exercise for enhanced well-being.
- Listen to Your Body: Adjust intensity and duration based on your comfort and how your body responds.
11. Warranty and Support
11.1. Manufacturer Warranty
The Hello Face LED Red Light Therapy Pad L120 comes with a 1-year manufacturer warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.
11.2. Certifications
This product is CE certified, ensuring it meets European safety, health, and environmental protection requirements.
11.3. Customer Support
For any questions, technical support, or warranty inquiries, please contact our customer service team:
- Email: service02@ahead-beauty.com





