Introduction
The DIXSG X15 Pro Gaming Wireless Bluetooth Headset offers a superior audio experience designed for gamers and music enthusiasts. Featuring True Wireless Stereo (TWS) technology and Bluetooth 5.2 connectivity, these earbuds provide ultra-low latency for gaming, high-definition calls, and immersive stereo sound. With active noise cancellation and a built-in microphone, the X15 Pro is engineered for competitive gaming and everyday use across various devices including computers, mobile phones, and gaming consoles like PS5.
Package Contents
Please check the box for the following items:
- X15 Pro Wireless Bluetooth Earbuds
- Charging Case
- Charging Cable
- User Manual
Specifications
| Feature | Specification |
|---|---|
| Product Type | True Wireless Bluetooth Gaming Headset |
| Model Name | X15 Pro (Connection Name: 5220A) |
| Brand | DIXSG |
| Material | Plastic, TPU |
| Bluetooth Version | 5.2 (Compatible with Bluetooth 5.0 chips) |
| Bluetooth Solution | Dual-mode Music Bluetooth Chip |
| Support Decoding Format | HFP/HSP/A2DP/AVRCP |
| Receiving Distance | >10m |
| Headphone Charging Voltage | 5V DC |
| Horn Diameter | 10mm |
| Standby Time | 150 hours |
| Use Time (Single Charge) | 6-8 hours (Game Life: 6 hours, Music Life: 10 hours) |
| Features | Waterproof, With Microphone, Active Noise-Cancellation, Volume Control, Control Button, Low Latency (approx. 50ms) |
| Vocalism Principle | Hybrid Technology |
| Communication | True Wireless |
| Style | In-ear |
| Certification | CE, FCC |
| Support APP | No |
| Support Memory Card | No |
For detailed parameter information and control functions, refer to the diagram below:
Image: Detailed parameter information and control functions for the X15 Pro headset.
Setup
Initial Pairing
- Charge the Earbuds: Before first use, place both earbuds into the charging case and connect the charging cable to a 5V DC power source. Ensure the earbuds and case are fully charged.
- Power On: Open the charging case lid. The earbuds will automatically power on and enter pairing mode. The LED indicators on the earbuds will flash.
- Activate Bluetooth: On your device (smartphone, computer, PS5), enable Bluetooth.
- Select Device: Search for "X15 Pro" or "5220A" in the list of available Bluetooth devices and select it to connect.
- Successful Connection: Once connected, the LED indicators on the earbuds will stop flashing, and you will hear a confirmation tone.
Automatic Reconnection
After the initial successful pairing, the earbuds will automatically connect to the last paired device when you open the charging case lid, provided Bluetooth is enabled on your device and it is within range.
Image: Smart Hall Switch feature, showing earbuds automatically connecting upon opening the case.
Operating Instructions
Touch Controls
The X15 Pro earbuds feature intuitive touch controls. The touch sensitive area is typically located on the outer surface of each earbud.
- Power On/Off: Long touch any earbud for 5 seconds to power on or off.
- Play/Pause: Double click any earbud.
- Volume Up: Click the Right earbud once.
- Volume Down: Click the Left earbud once.
- Next Track: Triple hit the Right earbud.
- Previous Track: Triple hit the Left earbud.
- Music Mode Switch: Long press any earbud for 2 seconds.
- Game Mode Switching: Long press any earbud for 2 seconds. (This function might be shared with Music Mode Switch, toggling between them).
Call Management
- Answer Call: Click any earbud once.
- Hang Up Call: Double click any earbud.
- Reject Call: Long press any earbud for approximately 2 seconds.
Charging the Earbuds and Case
Place the earbuds into the charging case. The earbuds will automatically begin charging. Connect the charging case to a USB power adapter using the provided charging cable. The LED indicators on the case will show charging status.
Image: X15 Pro earbuds in yellow charging case, illustrating 6 hours game life, 10 hours music life, and 150 hours standby time.
Maintenance
Cleaning
Regularly clean your earbuds and charging case to ensure optimal performance and hygiene.
- Use a soft, dry, lint-free cloth to wipe the earbuds and charging case.
- Do not use abrasive cleaners, solvents, or aerosol sprays.
- Gently clean the charging contacts on both the earbuds and the case with a dry cotton swab if necessary.
Storage
When not in use, store the earbuds in their charging case to protect them from dust and damage. Store in a cool, dry place away from extreme temperatures.
Water Resistance
The X15 Pro earbuds are waterproof. However, they are not designed for swimming or prolonged submersion. Avoid exposing them to hot water, steam, or high-pressure water jets. Ensure they are dry before placing them back in the charging case to prevent damage to the charging contacts.
Troubleshooting
Earbuds Not Pairing/Connecting
- Check Battery: Ensure both earbuds and the charging case have sufficient charge.
- Bluetooth On: Verify that Bluetooth is enabled on your device.
- Distance: Make sure the earbuds are within 10 meters of your device.
- Forget Device: On your device, go to Bluetooth settings, forget or unpair "X15 Pro" or "5220A", then try pairing again from step 2 of Initial Pairing.
- Reset Earbuds: Place both earbuds in the charging case, close the lid for a few seconds, then open it again. This often resets the connection.
Only One Earbud Working
- Check Charge: Ensure both earbuds are charged.
- Re-pair: Try forgetting the device on your phone and re-pairing the earbuds.
- Master-Slave Switch: The earbuds support master-slave switching, meaning either earbud can be used independently. If one isn't working, try putting both back in the case, closing it, and then taking them out again to re-establish the stereo connection.
Low Volume or Poor Sound Quality
- Adjust Volume: Increase the volume on both your device and the earbuds.
- Clean Earbuds: Ensure there is no debris blocking the earbud speakers.
- Re-position: Adjust the earbuds in your ears for a better seal.
- Interference: Move away from other wireless devices that might cause interference.
Charging Issues
- Check Cable/Adapter: Ensure the charging cable and power adapter are working correctly.
- Clean Contacts: Clean the charging contacts on the earbuds and inside the case.
- Proper Placement: Make sure the earbuds are correctly seated in the charging case.
User Tips
- Gaming Mode: For the best gaming experience, remember to activate the dedicated game mode by long-pressing an earbud for 2 seconds to achieve the lowest latency (around 50ms).
- Bluetooth Version: While the product is listed with Bluetooth 5.2, some internal components might be compatible with Bluetooth 5.0. Rest assured, the overall performance is optimized for low-latency gaming.
- Comfortable Fit: Experiment with different ear tip sizes (if provided, or common for in-ear earbuds) to find the most comfortable and secure fit for optimal sound quality and noise isolation.
- Battery Management: To maximize battery life, always store the earbuds in their charging case when not in use. The case provides multiple charges on the go.
Warranty and Support
The DIXSG X15 Pro Gaming Wireless Bluetooth Headset is certified with CE and FCC standards, ensuring compliance with health, safety, and environmental protection requirements.
For any issues or questions not covered in this manual, please contact the seller or manufacturer's customer support. Keep your purchase receipt as proof of purchase for any warranty claims.