IMOU Cruiser SE+ 3MP Outdoor PTZ Wi-Fi Camera

1. Introduction

The IMOU Cruiser SE+ is a versatile outdoor PTZ (Pan-Tilt-Zoom) Wi-Fi camera designed to provide comprehensive surveillance for your home or property. Featuring 3MP resolution, IP66 weather resistance, two-way audio, smart tracking, and AI human detection, this camera ensures reliable monitoring day and night. This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your Cruiser SE+ camera.

2. Package Contents

Please check the box for the following items:

• 1x IMOU Cruiser SE+ Camera
• 1x Quick Start Guide
• 1x Power Adapter
• 1x Installation Position Map
• 1x Mounting Bracket
• 1x Waterproof Connector
• 1x Screw Package

Image: Package Contents. Ensure all items are present before proceeding with installation.

3. Specifications

Image: Detailed Specifications.

4. Setup

4.1 Physical Installation

The IMOU Cruiser SE+ camera is designed for outdoor use and can be installed in various locations. Choose a mounting location that provides the desired field of view and strong Wi-Fi signal.

• Wall Mounted: Secure the camera directly to a wall using the provided mounting bracket and screws.
• Pole Mounted: Attach the camera to a pole using appropriate straps or clamps (not included) with the mounting bracket.
• Ceiling Mounted: The camera can also be mounted to a ceiling or overhang.

Image: Installation Methods. Select the method best suited for your environment.

4.2 Power Connection

Connect the camera to a power source using the provided power adapter. Ensure the power outlet is within reach and protected from the elements.

4.3 App Setup (Imou Life App)

To set up and operate your camera, you will need the Imou Life app:

1. Download the App: Scan the QR code on the Quick Start Guide or search for "Imou Life" in Google Play Store (Android) or App Store (iOS) to download and install the app.
2. Register Account: Run the Imou Life App and register an account for first-time use.
3. Connect Power: Connect the camera to a power source with the power adapter.
4. Wait for Booting: Wait for the camera to finish booting. The camera indicator light will flash green when ready.
5. Add Camera: Follow the in-app instructions to add your camera. If you have multiple cameras, add them one by one. If your Wi-Fi network has changed or the indicator status is incorrect, reset the camera and repeat step 5.

Image: Operating with Imou Life App. Follow these steps for initial setup.

4.4 Plug Type Selection

Ensure you use the correct plug adapter for your region:

• US Plug Adapter (2 Pin Flat Pin): United States, Canada, Japan, Philippines, Thailand, etc.
• EU Plug Adapter (2 Pin Round Pin): Most European Countries, African Countries, Middle East Countries, South Korea, Chile, etc.
• UK Plug Adapter (3 Pin Rectangular Pin): United Kingdom, Ireland, Malaysia, Singapore, Hong Kong, etc.
• KR Plug Adapter (2 Pin Round Pin): South Korea
• JP Plug Adapter (2 Pin Flat Pin): Japan

Image: Plug Type Selection. Choose the appropriate adapter for your country.

5. Operating the Camera

5.1 Panoramic Pan & Tilt

The Cruiser SE+ offers 360° coverage with 340° horizontal rotation (pan) and 90° vertical rotation (tilt). You can control the camera's movement remotely via the Imou Life app to monitor different areas of your property.

Image: Panoramic Pan & Tilt. Control the camera's view remotely.

5.2 Two-Way Audio

With the built-in speaker and microphone, you can communicate with visitors or deter intruders directly through the camera using the Imou Life app. The echo cancellation feature ensures clear audio.

Image: Two-way Talk. Communicate with people near your camera.

5.3 Smart Color Night Vision

The camera provides clear video both day and night. Its advanced IR algorithms and smart color night vision technology allow for early targeting across large areas in total darkness, up to 30 meters (98 feet).

Image: Day and Night Vision. Clear surveillance around the clock.

5.4 AI Human Detection & Smart Tracking

The camera's powerful image processing technology quickly identifies human targets, sending immediate notifications to your smartphone. It also features smart tracking, allowing the camera to follow detected human movement.

Image: AI Human Detection. Receive alerts for human presence, not false alarms.

5.5 App Features (Record, Livestream, Notifications)

The Imou Life app provides a range of features to manage your camera:

• Record and Capture: Record videos and capture photos to review, save, and share moments.
• Smooth Livestream: Dual antennas provide stronger network signals, ensuring a smooth livestream with an operating range of up to 330ft (in open areas).
• Real-time Notifications: Receive instant photo notifications on your phone and tablet when events occur.

Image: Record and Capture. Manage your surveillance footage.

Image: Smooth Livestream. View live footage from your camera.

Image: Real-time Notifications. Stay informed about events at home.

5.6 Smart Home Platform Integration

The IMOU Cruiser SE+ camera is compatible with smart home platforms like Imou Life and Alexa, allowing for voice control and integration into your smart home ecosystem.

Image: Work with Smart Home Platform. Integrate with Alexa for convenient control.

6. Maintenance

• Cleaning: Regularly clean the camera lens with a soft, dry cloth to ensure clear image quality. Do not use harsh chemicals or abrasive materials.
• Firmware Updates: Keep your camera's firmware updated through the Imou Life app to ensure optimal performance, security, and access to new features.
• Power Supply: Ensure the power adapter and cable are in good condition and free from damage.
• Environmental Protection: Although IP66 rated, avoid directing high-pressure water jets directly at the camera.

7. Troubleshooting

7.1 SD Card vs. Cloud Storage

Q: What is the difference between SD memory card and cloud storage?

A:

1. Using an SD card requires you to use a computer to read the history monitoring screen. When the memory card is full, it will automatically delete old recordings and start a new round. Ensure you save important data in time.
2. Cloud storage is a value-added service. New devices typically come with a 7-day free trial period of cloud storage, allowing you to view history monitoring directly in the app. After the trial, you can subscribe in the app. Records are automatically deleted after 3 or 7 days (depending on the plan), so save data in time.

7.2 App "Failed to Bind"

Q: The app says "Failed to bind"?

A: If the app displays "Failed to bind," it means your device is already successfully connected to your Wi-Fi but failed to add to your Imou account. Double-check if your router is connected to the internet and try again. This issue often occurs due to an unstable internet connection.

7.3 Changing Wi-Fi / New Location

Q: I changed my Wi-Fi, or I want to put the camera at a new location. How do I connect my camera to my new Wi-Fi?

A:

1. First, check if your camera has an Ethernet port and if you have an Ethernet cable.
2. If yes, power on your camera and connect it to your router with the Ethernet cable. Wait until the LED turns solid blue, indicating internet access. Then, log in to your Imou account, find your IPC on the "Device" page, go to its settings, tap "Wi-Fi Config," and connect to your new Wi-Fi.
3. If your camera has no Ethernet port or you don't have a cable, we recommend resetting your camera to factory default and then setting it up with the new Wi-Fi.

7.4 Receiving Alarm Messages

Q: How can I receive alarm messages?

A:

1. First, click the enable button in the upper right corner of the channel picture on the main page of the app.
2. If it says "Failed to subscribe," ensure the following configurations:
   • Enable Imou Notifications via your phone's Settings -> Notifications and in the Imou APP via "Me" -> "Settings" -> "Notice."
3. Enable the relevant event in the device settings. For example, for motion detection, ensure the event is enabled and the time schedule is valid.
4. Make sure the device is connected to the internet.
5. After successfully subscribing, you will receive messages.

7.5 Black Image at Night

Q: Working at night, the image is all black?

A:

Reason:

1. IR LED didn’t light up.
2. ICR didn’t switch to night mode.
3. Objects are too far away from the camera.

Solution:

1. If the IR LED did light up, but you cannot hear “KA” and the image is still all black, there might be something wrong with the ICR.
2. For consumer cameras, the IR distance is typically less than 10m (this can differ between models), so you might not see objects too far away at night.

8. User Tips

• Optimal Placement: For best Wi-Fi signal and coverage, try to place the camera within 330ft of your router in open areas. Dual antennas help maintain a strong connection.
• Storage Management: If using an SD card, regularly back up important footage to prevent loss when the card fills up and overwrites old data. Consider cloud storage for continuous, worry-free recording.
• Security: For security reasons, each camera can only be bound to one Imou account. If you need to transfer ownership or add it to a new account, delete it from the previous account first.
• Zoom Functionality: The camera features 8x digital zoom for closer inspection of details.

9. Warranty & Support

IMOU provides comprehensive after-sales support to ensure your satisfaction.

• Warranty: Most products come with a 1-year warranty from the store.
• Technical Support: For technical assistance, you can email IMOU at service.global@imoulife.com.
• Call Center: IMOU offers call center support in various regions. Please refer to the IMOU website or your Quick Start Guide for specific contact numbers and operating hours for your region (e.g., Europe, America, Asia Pacific).

Image: Warranty & Service. Contact information for support.