1. Introduction
Thank you for choosing the UGREEN 10Gbps USB C Switch. This device allows two USB-C enabled computers to share up to four USB devices (such as keyboards, mice, printers, and flash drives) with high-speed 10Gbps data transfer. This manual provides detailed instructions for proper setup, operation, and maintenance to ensure optimal performance and longevity of your device.
Image: UGREEN 10Gbps USB-C 3.2 Switch with included cables and desktop controller.
2. What's in the Box
- 1 x UGREEN USB C Switch
- 2 x USB-C Cables (0.8M/2.6FT)
- 1 x Desktop Controller
Image: Visual representation of the package contents, including the switch, two USB-C cables, and a desktop controller.
3. Specifications
| Attribute | Detail |
|---|---|
| Brand Name | UGREEN |
| Product Name | UGREEN 10Gbps USB KVM Switch / USB C 3.2 KVM Switch / 2 IN 4 OUT KVM Switcher |
| Input Ports | 2 x USB-C 3.2 |
| Output Ports | 1 x USB-C 3.2 + 3 x USB-A 3.2 |
| Material of Shell | Aluminum Alloy Metal Shell |
| System Compatibility | Windows, Linux, MAC OS |
| Data Transfer Speed | 10Gbps |
| Features | 2 PCs Share 4 USB Devices |
| Application | Storage Device, PC, Display, Switch |
| Package Dimensions (L x W x H) | 25 cm x 15 cm x 10 cm |
| Package Weight | 0.3 kg |
Image: Front view of the switch, indicating 10Gbps speed and various USB ports.
Image: Side view of the switch, showing the control port, USB-C 3.2 and USB-A 3.2 output ports, and USB-C input ports.
Image: Detailed diagram illustrating the input and output ports of the USB C Switch.
4. Setup Instructions
- Connect Computers: Use the provided USB-C 3.2 cables to connect your two computers (PC1 and PC2) to the 'USB-C IN 1' and 'USB-C IN 2' ports on the UGREEN USB C Switch.
- Connect USB Devices: Plug your desired USB peripherals (e.g., keyboard, mouse, printer, flash disk) into the available output ports on the switch (1x USB-C 3.2 and 3x USB-A 3.2).
- Connect Desktop Controller: Connect the desktop controller to the 'CONTROL' port on the switch. This controller will be used to switch between the connected computers.
- Power On: Ensure both computers are powered on. The switch is plug-and-play and typically requires no additional drivers or software installation.
Important Note: This USB switch is designed for data transfer and device sharing. It does not support video output, meaning you cannot connect a monitor to its USB-C input for display purposes, as there is no HDMI output.
Image: Connection diagram illustrating how two computers share four USB devices through the switch.
Image: The switch connected to a laptop, emphasizing its design for USB-C PCs and laptops, and clarifying that it does not support monitor connections.
Image: The switch integrated into a desktop environment, demonstrating its easy plug-and-play setup without requiring drivers.
5. Operating Instructions
Once all devices are connected, operating the UGREEN USB C Switch is straightforward:
- Switching Computers: Press the button on the desktop controller to switch between PC1 and PC2. The active computer will gain control of all connected USB devices.
- Indicator Lights: The switch features indicator lights (e.g., '10Gbps' and PC indicators) to show the current data transfer status and which computer is actively connected.
Image: The desktop controller in use, facilitating easy switching between connected devices.
Image: Highlighting the switch's compatibility with Windows, Linux, and MacOS, and its 10Gbps speed for fast file transfers.
6. Maintenance
To ensure the longevity and optimal performance of your UGREEN USB C Switch, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to clean the exterior of the switch. Avoid using liquid cleaners or abrasive materials.
- Ventilation: The aluminum alloy shell is designed for better heat dissipation. Ensure the switch is placed in a well-ventilated area and its vents are not obstructed.
- Cable Management: Keep cables organized and avoid sharp bends or excessive tension to prevent damage to the cables and ports.
- Storage: When not in use for extended periods, store the switch in a cool, dry place away from direct sunlight and extreme temperatures.
Image: The aluminum shell of the switch, designed for efficient heat dissipation.
7. Troubleshooting
- Devices Not Detected:
- Ensure all USB-C input cables are securely connected to both the switch and your computers.
- Verify that the USB devices are properly plugged into the switch's output ports.
- Try restarting the computers or reconnecting the switch.
- Check if the correct computer is selected using the desktop controller.
- Slow Data Transfer:
- Ensure you are using USB 3.2 compatible cables and devices to achieve 10Gbps speeds. Older USB standards will operate at their respective maximum speeds.
- Avoid using excessively long or low-quality USB cables, which can degrade signal integrity.
- No Video Output:
- This switch is designed for data and peripheral sharing only. It does not support video output to monitors, as its USB-C input does not carry video signals and it lacks HDMI output.
- No Power Delivery to Laptop:
- The UGREEN 10Gbps USB C Switch is a data switch and does not provide USB Power Delivery (PD) to charge connected laptops or PCs. Ensure your computers are powered independently.
8. User Tips
- Connecting USB-A Laptops: If you need to connect a laptop with only USB-A ports, use a high-quality USB-C to USB-A data cable. For best performance, keep the cable length within 0.8 meters.
Image: Visual guide for connecting a USB-A laptop using a USB-C to USB-A data cable.
9. Warranty and Support
UGREEN products are designed and manufactured to the highest quality standards. For warranty information, technical support, or customer service inquiries, please refer to the official UGREEN website or contact your local distributor. Keep your purchase receipt for warranty claims.
