1. Introduction
Welcome to the user manual for your Oukitel WP19 Pro Rugged Phone. This guide provides essential information on setting up, operating, maintaining, and troubleshooting your device. The Oukitel WP19 Pro is designed for durability and high performance, featuring a massive 22000mAh battery, a versatile 64MP AI camera system, and a rugged build with IP68, IP69K, and MIL-STD-810H certifications.
For a visual overview of the product and its contents, please watch the unboxing video below:
2. Package Contents
Please check the box for the following items:
- Oukitel WP19 Pro Mobile Phone x 1
- Power Adapter x 1
- USB Type-C Cable x 1
- SIM Popup Tool x 1
- Quick Start Guide x 1
3. Initial Setup
3.1. Inserting SIM Cards and MicroSD Card
- Locate the SIM card tray on the side of the phone.
- Use the provided SIM popup tool to eject the tray.
- Place your Nano-SIM cards and/or MicroSD card into the designated slots on the tray. Ensure correct orientation as indicated on the tray.
- Carefully reinsert the tray into the phone until it clicks into place.
3.2. Powering On and Initial Configuration
- Press and hold the Power button (usually on the right side) until the Oukitel logo appears.
- Follow the on-screen prompts to complete the initial setup, including language selection, Wi-Fi connection, Google account login, and security settings (fingerprint/face recognition).
3.3. Charging the Device
Before first use, it is recommended to fully charge your Oukitel WP19 Pro. Use the provided power adapter and USB Type-C cable.
- Connect the USB Type-C cable to the phone's charging port.
- Connect the other end of the cable to the power adapter.
- Plug the power adapter into a wall outlet.
- The phone supports 33W rapid charging, reaching approximately 80% charge in about 3 hours.
4. Operating Your Phone
4.1. Display and Navigation
- The phone features a 6.8-inch FHD+ display with a 120Hz refresh rate for smooth visuals.
- Navigate using standard Android gestures or on-screen navigation buttons.
4.2. Camera Features
The Oukitel WP19 Pro is equipped with a versatile camera system:
- Rear Cameras:
- 64MP Samsung S5K Main Camera (F1.8)
- 2MP Macro Camera (F2.4)
- 20MP SONY IR Night Vision Camera (F1.8) with 4 IR Emitters
- Front Camera: 16MP for high-quality selfies.
- Camera Modes:
- 64MP Mode: For high-resolution photos.
- Night Mode: Enhances photos in low-light conditions.
- Macro Lens Mode: Captures intricate details up close.
- Underwater Mode: Allows for photography and videography underwater (ensure all ports are sealed).
- Video Recording: Supports 4K HDR video recording.
4.3. Battery Management
- The 22000mAh battery provides extended usage, supporting up to a week of daily use.
- Usage Estimates: Approximately 33 hours of video playback, 123 hours of music, 110 hours of calling, and 2828 hours of standby.
- Portable Backup Power Supply: The WP19 Pro supports reverse charging, allowing you to power other devices in emergency situations using a compatible USB-C to USB-C cable (not included).
4.4. Rugged Features
The WP19 Pro is built to withstand extreme environments:
- IP68 Waterproof: Can withstand immersion in water up to 1.5 meters deep for 30 minutes.
- IP69K Dustproof: Fully sealed body protects against dust, dirt, and other powders.
- MIL-STD-810H Drop-proof: Designed to survive drops from 1.5 meters high.
4.5. Performance and Software
- Powered by the MediaTek Helio G99 processor for smooth performance in AI, gaming, and connectivity.
- Runs on the latest Android 13 operating system, offering a dynamic and personalized user experience.
- Equipped with 8GB RAM (expandable to 24GB with virtual RAM) and 256GB ROM (expandable up to 2TB via T-Flash card).
4.6. Additional Features
- Biometrics: Fingerprint Recognition and Face Recognition for secure unlocking.
- NFC & Google Pay: For contactless payments and data transfer.
- GPS: Supports GPS, Glonass, Beidou, and Galileo for accurate navigation.
- Toolkit for Wild Adventure: Pre-installed apps including Torch, Compass, Noise detection, Protractor, Plumb, Timer, Voice simulation, and Magnifier.
5. Maintenance and Care
- Cleaning: Use a soft, damp cloth to clean the phone's exterior. Avoid harsh chemicals or abrasive materials.
- Water Resistance: While waterproof, ensure all port covers are securely closed before exposing the phone to water. Do not intentionally submerge the phone in saltwater or other corrosive liquids.
- Temperature: Avoid exposing the phone to extreme temperatures (very hot or very cold) as this can affect battery life and performance.
- Software Updates: Regularly check for and install system updates to ensure optimal performance and security.
6. Troubleshooting
6.1. Common Issues and Solutions
| Issue | Possible Solution |
|---|---|
| Phone does not turn on | Ensure the battery is charged. Connect to the charger for at least 10 minutes, then try powering on again. |
| Poor network signal | Check SIM card insertion. Move to an area with better network coverage. Restart the phone. |
| Apps crashing or freezing | Clear the app's cache and data (Settings > Apps). Restart the phone. Ensure apps are updated. |
| Battery drains quickly | Reduce screen brightness. Close unused apps running in the background. Disable unnecessary features like GPS or Bluetooth when not in use. |
| Touchscreen unresponsive | Restart the phone. If the issue persists, contact support. |
6.2. Factory Reset
If you encounter persistent software issues, a factory reset may resolve them. Warning: This will erase all data on your phone. Back up important data before proceeding.
- Go to Settings > System > Reset options.
- Select "Erase all data (factory reset)".
- Confirm your decision and enter your PIN/password if prompted.
- The phone will restart and restore to its factory settings.
7. Specifications
| Feature | Specification |
|---|---|
| Brand Name | OUKITEL |
| Model | WP19 Pro |
| Operation System | Android 13 |
| CPU Model | MTK Helio G99 |
| RAM | 8GB (expandable to 24GB) |
| ROM | 256GB |
| External Storage | T-Flash card up to 2TB |
| Battery Capacity | 22000mAh |
| Charging Power | 33W Adaptive Fast Charge |
| Charging Interface Type | Type-C |
| Display Size | 6.8 inches |
| Display Resolution | 1080*2460 (FHD+) |
| Screen Refresh Rate | 120 Hz |
| Screen Type | Normal Screen (Touch Screen: Yes) |
| Rear Camera Quantity | 2 (64MP Main, 2MP Macro, 20MP IR Night Vision) |
| Rear Camera Pixel | ≈ 64 MP (Main) |
| Front Camera Quantity | 1 |
| Front Camera Pixel | 16MP |
| SIM Card Quantity | 2 SIM Card (Nano + Nano + MicroSD) |
| Cellular | 3G, 2G, 4G |
| WIFI | Yes |
| Bluetooth Version | YES |
| NFC | Yes |
| Built-in GPS | Yes (GPS, Glonass, Beidou, Galileo) |
| Biometrics Technology | Fingerprint Recognition, Face Recognition |
| 3.5mm Headphone Port | No |
| Wireless Charging | No |
| Other Features | Sports Phone, Toolkit for Wild Adventure |
| Certification | CE, FCC |
| Language | Arabic, Polish, German, Russian, French, Korean, Norwegian, Portuguese, Japanese, Turkish, Spanish, Italian, English |
8. User Tips
- Screen Protector: The phone comes with a pre-applied screen protector. You may choose to keep it or replace it with a more robust one for added screen protection.
- Case: Note that the standard package does not include a silicone case. Consider purchasing a protective case separately if desired.
- Battery Optimization: For maximum battery life, utilize the phone's power-saving modes and monitor app usage in the background.
- Outdoor Use: When using the phone in wet or dusty conditions, always double-check that all port covers are securely sealed to maintain its IP68/IP69K rating.
9. Warranty and Support
Your Oukitel WP19 Pro is covered by a manufacturer's warranty. Please refer to the warranty certificate included in your package for specific terms and conditions. For technical support, troubleshooting assistance beyond this manual, or warranty claims, please contact Oukitel customer service or your point of purchase.
Keep your purchase receipt and warranty certificate in a safe place as proof of purchase may be required for service.
