Rexton Arena P1, P3, HP3 Digital Wireless BTE Hearing Aids User Manual

1. Introduction and Overview

Thank you for choosing Rexton Arena Digital Wireless BTE (Behind-The-Ear) Hearing Aids. These devices are designed to provide clear and comfortable sound amplification for individuals with hearing loss. The Arena series features advanced digital signal processing, noise reduction technology, and a feedback suppression system to enhance your listening experience.

This manual provides essential information on the setup, operation, maintenance, and specifications of your Arena P1, P3, or HP3 hearing aid. Please read it carefully to ensure proper use and care of your device.

2. Safety Information

⚠️ Warning: If you are younger than 18, do not use this device. You should consult a doctor, preferably an ear-nose-throat doctor (an ENT), as your condition requires specialized care. Over-the-counter hearing aids are intended only for users who are age 18 or older.

• Always keep hearing aids out of reach of children and pets.
• Do not expose hearing aids to excessive heat, moisture, or direct sunlight.
• Remove hearing aids before showering, swimming, or using hairspray/perfume.
• If you experience discomfort or pain, discontinue use and consult a medical professional.

3. Product Features

The Rexton Arena series hearing aids incorporate several advanced features to provide a superior listening experience:

• Nano Coating Material: Protects the device from moisture and sweat, enhancing durability.
• Multi-Channel Digital Signal Processing: Delivers high-quality, clear sound.
• Germany Digital Intelligent Chip: Automatically reduces background noise for improved speech understanding.
• Feedback Compression System: Effectively prevents howling and whistling sounds.
• Multiple Hearing Programs: Offers different listening programs to suit various environments and personal preferences.

4. Models and Specifications

The Rexton Arena series includes three models: P1, P3, and HP3, each designed for different levels of hearing loss and featuring varying technical specifications.

Model Differences:

• Arena P1: 4 Channels digital signal chip, 3 listening programs. Suitable for moderate to severe hearing loss (less than 100dB). Powered by Zinc Air Battery a13.
• Arena P3: 6 Channels digital signal chip, 4 listening programs. Suitable for moderate to severe hearing loss (less than 100dB). Powered by Zinc Air Battery a13.
• Arena HP3: 6 Channels digital signal chip, 4 listening programs. Suitable for severe to profound hearing loss (less than 120dB). Powered by Zinc Air Battery a675.

More channels generally result in better sound quality and a more refined listening experience.

Dimensions and Weight:

• Arena P1/P3: Size approx. 3.8 x 0.9 cm, weight approx. 5g.
• Arena HP3: Size approx. 4.5 x 0.9 cm, weight approx. 5g.

Detailed Specifications:

Fitting Range Graphs:

5. Setup Instructions

5.1 Battery Insertion

1. Gently open the battery compartment door on your hearing aid.
2. Insert the correct battery type (Size 13 for P1/P3, Size 675 for HP3) with the positive (+) side facing up (usually indicated by a small dot or symbol).
3. Close the battery compartment door firmly until it clicks into place. This action typically turns the hearing aid on.

5.2 Initial Placement

1. Ensure the ear hook and ear tip are securely attached to the hearing aid.
2. Place the hearing aid over the top of your ear, with the main body resting behind your ear.
3. Gently insert the ear tip into your ear canal. It should fit snugly but comfortably.
4. Adjust the ear hook and tubing for a secure and comfortable fit. Refer to Figure 4 for proper placement.

5.3 Powering On/Off

• To Turn On: Close the battery compartment door. The hearing aid will typically power on automatically.
• To Turn Off: Open the battery compartment door slightly. For longer storage, remove the battery completely.

6. Operating Instructions

6.1 Volume Adjustment

Your Rexton Arena hearing aid features a volume control button. To adjust the sound volume:

• Increase Volume: Short press the volume button (typically marked with '+') for approximately 1 second.
• Decrease Volume: Short press the volume button (typically marked with '-') for approximately 1 second.

6.2 Switching Sound Programs (Gears)

The Arena series offers multiple listening programs to adapt to different sound environments. To switch between programs:

• Change Program: Long press the program button (often the same as the volume button, or a dedicated 'Gear' button) for approximately 10 seconds. The device may emit a series of beeps to indicate the program change.

7. Maintenance

Regular cleaning and proper care will extend the life of your hearing aid and ensure optimal performance.

• Daily Cleaning: Use a soft, dry cloth to wipe the hearing aid daily to remove earwax and debris.
• Ear Tip/Dome Cleaning: Remove the ear tip/dome and clean it with a soft brush or a damp cloth. Ensure it is completely dry before reattaching. Replace ear tips/domes regularly as recommended by your hearing care professional.
• Battery Compartment: Keep the battery compartment clean and dry. Remove batteries if the hearing aid will not be used for an extended period.
• Storage: Store your hearing aid in its case in a cool, dry place away from direct sunlight and extreme temperatures.
• Moisture Protection: The nano coating provides protection against moisture and sweat, but avoid direct exposure to water.

8. Troubleshooting

If you encounter issues with your Rexton Arena hearing aid, try the following solutions:

No Sound or Weak Sound:

• Check Battery: Ensure the battery is correctly inserted and not depleted. Replace with a fresh battery if necessary.
• Battery Compartment: Make sure the battery compartment door is fully closed.
• Volume Level: Increase the volume using the control button.
• Ear Tip/Tubing: Check for blockages (e.g., earwax) in the ear tip or tubing. Clean as described in the Maintenance section.

Whistling or Feedback:

• Proper Fit: Ensure the ear tip is properly seated in your ear canal and the hearing aid fits snugly behind your ear.
• Volume Level: Reduce the volume slightly.
• Earwax Buildup: Check for excessive earwax in your ear canal, which can cause feedback.
• Feedback Suppression: The device has a built-in feedback suppression system; if whistling persists, ensure the ear tip is not too small or damaged.

Sound is Distorted or Unclear:

• Battery Level: A low battery can cause distorted sound. Replace the battery.
• Ear Tip/Tubing: Clean the ear tip and tubing for any blockages.
• Hearing Program: Try switching to a different hearing program to see if it improves clarity in your current environment.

If problems persist after trying these steps, please contact customer support for further assistance.

9. User Tips

• Gradual Adaptation: If you are new to hearing aids, wear them for short periods initially and gradually increase wear time as you adapt to amplified sounds.
• Quiet Environments First: Start using your hearing aids in quiet environments before moving to noisier settings.
• Battery Life: Always carry spare batteries, especially for longer outings. Open the battery door when not in use to conserve battery life.
• Regular Cleaning: Make daily cleaning a habit to prevent earwax buildup, which is a common cause of performance issues.
• Professional Check-ups: Regular check-ups with a hearing care professional are recommended to ensure your hearing aids are optimally adjusted for your needs.

10. Warranty and Support

Rexton is committed to customer satisfaction. While specific warranty details are not provided in this manual, we encourage you to contact the seller or manufacturer directly for information regarding warranty coverage and support services.

If you have any problems with your Rexton Arena hearing aid or require assistance, please reach out to our customer service team. We strive for 100% customer satisfaction and will do our best to resolve any issues you may encounter.