Nuroum HP31S Wireless Single Ear AI Noise Cancellation Headset User Manual

Introduction

The Nuroum HP31S is a professional wireless single-ear headset designed for clear communication and productivity. It features AI-powered Environmental Noise Cancellation (ENC), Bluetooth 5.3 connectivity, and multiple charging options, making it suitable for various work environments.

Nuroum HP31S Wireless Single Ear Headset with Charging Stand and USB Dongle.

Setup Guide

1. Charging the Headset

The HP31S offers two convenient charging methods:

• Option 1 (Using Charging Stand): Simply place the headset onto the charging stand. Connect the charging stand to a PC or a power source using the provided USB cable.
• Option 2 (Direct USB Connection): Alternatively, connect the headset directly to a PC or a power source using the provided USB cable.

The headset can be charged via its dedicated stand or directly via a USB cable.

A full charge takes approximately 2 hours, providing up to 35 hours of continuous call time or 45 hours of continuous music playback.

2. Powering On/Off

Locate the ON/OFF switch on the headset. Slide the switch to the "ON" position to power on the device. A blue indicator light will typically illuminate.

Power switch and indicator light on the headset.

3. Connecting to Devices

The HP31S offers multiple connection options:

• Wireless via USB Dongle: Insert the provided USB dongle into an available USB-A or USB-C port on your computer. The headset will automatically pair with the dongle for a stable wireless connection.
• Wireless via Bluetooth 5.3:
  1. Ensure the headset is powered on and in pairing mode (refer to the headset's specific pairing instructions, usually by long-pressing a button).
  2. On your device (smartphone, tablet, laptop), go to Bluetooth settings and select "Nuroum HP31S" from the list of available devices.
  3. Confirm pairing.
• Wired via USB Cable: If the battery is low or for a direct connection, use the USB cable to connect the headset to your computer. This allows continued use while charging.

Multiple connection options for the HP31S headset.

The headset supports multi-point connection, allowing simultaneous connectivity to two devices (e.g., a phone and a laptop) for seamless switching between tasks.

Multipoint connection allows the headset to connect to two devices simultaneously.

Operating Instructions

1. Adjusting for Comfort

The HP31S is designed for all-day comfort:

• Rotatable Ear Muffs: The ear muff can rotate 180 degrees to fit various head sizes and wearing preferences.
• Stretchable Headband: Adjust the headband for a secure and comfortable fit.
• Protein Memory Foam Ear Cushions: These cushions minimize pressure on the ear.
• Soft Padded Leather Sling: Provides additional comfort.

Ergonomic features for comfortable wear.

2. Microphone Usage and Mute Function

• 250° Rotatable Boom Mic: The microphone boom can be rotated 250 degrees, allowing you to position it optimally for voice capture and to wear the headset on either the left or right ear.
• One-Key Mute/Unmute: A dedicated button allows for quick muting or unmuting of the microphone, useful for hands-free operation during calls or meetings.

Microphone rotation and mute control for enhanced productivity.

3. AI Noise Cancellation (ENC)

The HP31S features AI-powered Environmental Noise Cancellation (ENC) with dual ECM+MEMS microphones. This technology is designed to suppress up to 99.9% of background noise, ensuring that your voice is heard clearly by the receiver, even in noisy environments like warehouses or busy offices.

AI-powered ENC ensures clear communication by suppressing background noise.

Advanced ENC technology dynamically adjusts to surroundings for uninterrupted clarity.

4. Volume Control

The headset includes volume control buttons to adjust audio levels directly from the device.

5. Compatibility

The Nuroum HP31S is compatible with a wide range of operating systems and meeting platforms, including Windows, Mac OS, Linux, Chrome OS, Zoom, WhatsApp, GoToMeeting, Webex, Skype, Microsoft Teams, Google Meet, Slack, Google Hangouts, Twitch, Facebook Live, FaceTime, and AVAYA.

Maintenance

• Cleaning: Use a soft, dry cloth to clean the headset and charging stand. Avoid using harsh chemicals or abrasive materials.
• Storage: When not in use, store the headset on its charging stand or in a safe place to prevent damage.
• Battery Care: To prolong battery life, avoid fully discharging the headset frequently. Charge it regularly.

Troubleshooting

Common Issues and Solutions:

• Headset not powering on: Ensure the headset is charged. Connect it to the charging stand or directly via USB cable.
• Cannot connect via Bluetooth:
  1. Ensure the headset is in pairing mode.
  2. Check that Bluetooth is enabled on your device.
  3. Move the headset closer to your device (within 10 meters).
  4. Try restarting both the headset and your device.
• Poor audio quality or microphone issues:
  1. Ensure the microphone boom is correctly positioned near your mouth.
  2. Check that the microphone is not muted.
  3. Verify that the headset is selected as the input/output device in your computer's or application's audio settings.
  4. If using the USB dongle, ensure it is securely plugged in.
• Noise cancellation not effective: While the AI ENC is highly effective, extreme background noise might still be audible. Ensure the microphone is positioned correctly and that the headset is properly seated on your ear.

Specifications

*Note: The "Control Button" specification from the product data might refer to a multi-function button rather than dedicated media controls. The headset does feature a one-key mute/unmute button and volume controls as described in the operating instructions.

User Tips

• Optimal Noise Cancellation: For the best performance of the AI noise cancellation, ensure the microphone boom is positioned correctly near your mouth. This helps the dual microphones effectively isolate your voice from surrounding background noise, making your speech clearer for the listener, even in public or noisy environments.
• Firmware Updates: Utilize the exclusive NearSync software to customize image parameters, adjust features, and upgrade firmware for an improved meeting experience.

Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the official Nuroum website or contact their customer service directly. Keep your proof of purchase for any warranty claims.

Product Overview Video