1. Product Overview
The SU-68Z Wireless Queue Calling System is designed to streamline customer flow and enhance operational efficiency in various commercial settings such as restaurants, cafes, milk tea shops, and bakeries. This system includes a base transmitter and 20 individual pagers, providing a reliable solution for managing customer queues.
Key features include a long connection distance of up to 1 kilometer, a built-in antenna for high sensitivity, and three distinct indication modes to alert customers: vibration, buzzer, or a combination of both.
Video: Demonstration of the SU-68Z Wireless Queue Calling System in operation.
2. Package Contents
- 1 x Transmitter Base Unit
- 20 x Receiver Pagers
- 1 x Power Adapter (appropriate plug type for your region)
- 1 x Antenna
Figure 2.1: System components including the base unit, pagers, and regional power adapters.
3. Setup Instructions
- Unpack Components: Carefully remove all items from the packaging.
- Connect Antenna: Screw the provided antenna securely into the designated port on the transmitter base unit.
- Connect Power Adapter: Plug the power adapter into the transmitter base unit and then into a suitable power outlet.
- Charge Pagers: Place all 20 receiver pagers into the charging slots on the transmitter base unit. Ensure they are seated correctly to begin charging. The pagers will charge automatically when placed in the base.
- Power On: The system should power on automatically once connected to power. The display on the base unit will show "8.8.8" during initialization.
Figure 3.1: Fully assembled base unit with pagers and antenna.
Figure 3.2: Pagers charging on the base unit.
4. Operating Instructions
- Distribute Pagers: Hand a charged pager to each waiting customer.
- Call a Pager: When a customer's order is ready, enter their pager number on the keypad of the transmitter base unit and press the "Call" button.
- Pager Indication: The corresponding pager will alert the customer using one of the three programmed modes:
- Vibration only
- Buzzer (audible cue) only
- Vibration and Buzzer combined
- Return Pager: Customers return the pager to the service counter. Place the pager back into an empty slot on the transmitter base unit for recharging and to clear the call.
Figure 4.1: System in use, demonstrating the 1km connection distance.
Figure 4.2: Pager features and reliable signal transmission.
5. Maintenance
- Cleaning: Wipe the transmitter base unit and pagers with a soft, dry cloth. Avoid using abrasive cleaners or solvents.
- Charging: Always return pagers to the base unit when not in use to ensure they are fully charged for the next use.
- Storage: Store the system in a cool, dry place away from direct sunlight and extreme temperatures.
- Antenna Care: Ensure the antenna is always securely attached and not bent or damaged to maintain optimal signal range.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Pager not responding to call |
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| Pagers not charging |
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| Reduced connection distance |
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7. Specifications
| Feature | Detail |
|---|---|
| Model Number | 39XC4NB702678 |
| Material | ABS |
| Color | Black |
| Plug Type | AU, EU, UK, US (Region-specific) |
| Connection Distance | Up to 1km (open area) |
| Channels | 20 (Built-in 20 Pager) |
| Indication Modes | Vibration, Buzzer (Cue), Vibration + Buzzer |
| Round Receiver (Pager) | |
| Working Frequency | 433.92MHz |
| Receiving Sensitivity | -107dBm |
| Standby Current | 10mA |
| Working Current (Vibration) | 75mA |
| Coder | Learning codes |
| Keyboard Transmitter (Base Unit) | |
| Working Frequency | 433.92MHz |
| Standby Current | 24mA |
| Transmitting Current | 100mA |
| Adapter Input | 100-240V 50/60Hz |
| Dimensions (L x W x H) | Approx. 300mm x 150mm x 33mm (11.81in x 5.91in x 1.3in) |
| Weight (Package) | Approx. 1600g |
| Certification | CE |
| Origin | Mainland China |
Figure 7.1: Dimensions of the transmitter base unit.
8. User Tips
To ensure optimal performance and longevity of your wireless queue calling system, consider the following:
- For best signal reception, position the transmitter base unit in a central location, free from large metal objects or other electronic devices that might cause interference.
- Regularly check the charging contacts on both the pagers and the base unit for any dirt or debris that could hinder proper charging.
- Educate customers on how to return pagers to the base unit to ensure they are always ready for the next use.
9. Warranty and Support
For any technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact the seller directly. Keep your purchase records for reference.
