CIDOO TX98 PRO

TX98 PRO Android 12 Smart TV Box User Manual

Model: TX98 PRO | Brand: CIDOO

1. Introduction

The CIDOO TX98 PRO is a high-performance Smart TV Box running on Android 12.0, designed to transform your television into a smart entertainment hub. Featuring the Allwinner H618 Quad-Core 64bit Cortex-A53 CPU, Mali-G31 MP2 GPU, and support for 4K Ultra High Definition video, it offers a seamless and immersive viewing experience. With built-in WiFi 6 (2.4G/5G Dual Band) and Bluetooth 5.0, it ensures fast and stable connectivity for all your media needs.

TX98 PRO Android 12 Smart TV Box with remote control
TX98 PRO Smart TV Box with remote control, highlighting WiFi 6 and Android 12.0 features.

2. Package Contents

Please check the box for the following items:

  • TX98 PRO Smart TV Box
  • Remote Control
  • HD Cable
  • Power Supply (Adapter)
  • User Manual
Contents of the TX98 PRO package including TV box, remote, HD cable, power supply, and user manual
Included items in the TX98 PRO package.

3. Setup Guide

3.1 Connecting the TV Box

  1. Connect to TV: Plug one end of the HD cable into the HDMI port on the TX98 PRO TV Box and the other end into an available HDMI input on your television.
  2. Connect to Power: Connect the power adapter to the DC port on the TV Box and then plug the adapter into a wall outlet. The device requires a DC 5V, 2A power input.
  3. Network Connection (Optional):
    • Wired: For a stable connection, connect an Ethernet cable from your router to the LAN port on the TV Box.
    • Wireless: The device supports WiFi 6 (2.4G/5G Dual Band). You will configure this after initial power-on.
  4. USB Devices (Optional): Connect USB peripherals like external storage, mouse, or keyboard to the USB 2.0 ports.
  5. TF Card (Optional): Insert a TF card into the TF CARD slot for expanded storage.
Diagram of TX98 PRO TV Box interfaces including TF CARD, SPDIF, USB2.0, HD, LAN, and DC ports
Overview of the TX98 PRO TV Box interfaces.

3.2 Remote Control Setup

  1. Insert Batteries: Open the battery compartment on the back of the remote control and insert two AAA batteries (not included), ensuring correct polarity.
  2. Connect USB Receiver: For the standard remote, plug the small USB Nano Receiver (if included with your remote type) into one of the USB 2.0 ports on the TV Box. The remote is ready for use once plugged in.
Remote control with battery compartment open and a USB Nano Receiver
Remote control battery installation and USB receiver for wireless connection.

3.3 Optional Mini QWERTY Keyboard Setup

If your package includes a Mini QWERTY Keyboard:

  1. Insert Batteries: Open the battery cover and insert the required batteries (usually AAA, not included).
  2. Connect USB Receiver: Locate the USB receiver for the keyboard, typically stored in the battery compartment. Plug this receiver into an available USB 2.0 port on the TV Box.
  3. The keyboard should be ready for use. It operates via a 2.4GHz wireless connection, offering a range of up to 10 meters.
Mini QWERTY keyboard with touchpad and dimensions
Mini QWERTY Keyboard with touchpad for enhanced navigation.

4. Operating Instructions

4.1 Power On/Off

After connecting all cables, turn on your TV and select the correct HDMI input. The TV Box should power on automatically or by pressing the power button on the remote control.

4.2 Initial Setup

Upon first boot, follow the on-screen prompts to configure language, time zone, and network settings. Connect to your home WiFi network using the 2.4G or 5G band for optimal performance.

4.3 Navigation

  • Remote Control: Use the directional pad and 'OK' button to navigate menus. The voice button allows for voice commands and searches.
  • Optional Keyboard/Mouse: For more precise control, use the optional mini keyboard with its touchpad or a connected USB mouse.

4.4 Key Features

  • Android 12.0 OS: Experience a secure operating system with a new user interface and support for various applications.
  • High-Resolution Output: Supports 4K Ultra High Definition at 30fps, 1080P, VP9-10, H.265/264, and HDR10+ for stunning visuals.
  • Dual-Band WiFi 6: Enjoy faster transmission and a more stable signal with built-in 2.4G/5G WiFi 6.
  • Bluetooth 5.0: Connect external devices such as headphones, speakers, or game controllers wirelessly.
  • GOOGLE Cast: Cast content from your mobile devices to your TV.
  • IPTV Support: Access IPTV services for live television and on-demand content.
  • Voice Assistant: Utilize the built-in voice assistant for hands-free control and search.
Android 12 OS with improved user experience
Android 12.0 OS provides a secure and enhanced user experience.
Dual WiFi 2.4G and 5G for stable signal
Dual-band WiFi 6 ensures fast and stable wireless connectivity.
Bluetooth 5.0 for multi-device connection
Bluetooth 5.0 allows for fast and stable connection to external devices.
4K Ultra High Definition visual representation
Enjoy stunning 4K Ultra High Definition content.

5. Maintenance

5.1 General Care

  • Keep the device in a dry, well-ventilated area away from direct sunlight, heat sources, and moisture.
  • Clean the exterior with a soft, dry cloth. Do not use liquid or aerosol cleaners.
  • Avoid blocking ventilation openings to prevent overheating.

5.2 Firmware Updates

The TX98 PRO supports Firmware Online Upgrade and OTA (Over-The-Air) updates. It is recommended to keep your device's firmware updated to ensure optimal performance, security, and access to the latest features. You can usually find the update option in the device's settings menu under 'About' or 'System Update'.

6. Troubleshooting

6.1 No Power

  • Ensure the power adapter is securely connected to the TV Box and a working power outlet.
  • Verify the power outlet is functional by plugging in another device.

6.2 No Signal on TV

  • Check that the HD cable is firmly connected to both the TV Box and your television.
  • Ensure your TV is set to the correct HDMI input source.
  • Try a different HDMI cable or HDMI port on your TV.

6.3 Remote Control Not Responding

  • Check and replace the batteries in the remote control.
  • Ensure the USB Nano Receiver (if applicable) is securely plugged into a USB port on the TV Box.
  • Point the remote directly at the TV Box.

6.4 Network Connectivity Issues

  • For Wi-Fi, ensure the TV Box is within range of your router. Try restarting your router.
  • Verify Wi-Fi password is entered correctly in the TV Box settings.
  • For wired connection, ensure the Ethernet cable is properly connected to both the TV Box and the router.

7. Specifications

FeatureDescription
Brand NameCIDOO
ModelTX98 PRO
Operating SystemAndroid 12.0
CPUAllwinner H618 Quad-Core 64bit Cortex-A53
GPUMali-G31 MP2
Memory (RAM)2GB DDR3, 4GB DDR3 (depending on variant)
Internal Storage (ROM)16GB eMMC, 32GB eMMC, 64GB eMMC (depending on variant)
Max Output Resolution6K @ 30 Hz
Video OutputHDMI-Compatible 2.1
HDR StandardsHDR10+
Wi-Fi802.11n 2.4GHz/5 GHz (WiFi 6)
BluetoothYes (BT5.0)
Ethernet100M
USB Ports2x USB 2.0
Power SourceDC 5V, 2A
Weight0.3 KG
Dimensions (approx.)99.85mm x 99.85mm x 22mm
CertificationsCE, FCC, RoHS, KC
Remote Controller IncludedYes
Voice Assistant Built-inYes
GOOGLE CastYes
IPTV SupportYes
System Upgrade (OTA)Yes
TX98 PRO TV Box with icons for Allwinner H618, Android 12, WiFi 6, 4K@60fps, AV1, CPU, GPU, RAM/ROM, BT 5.0
Key features and specifications of the TX98 PRO.

8. Warranty and Support

For specific warranty details and support, please refer to the seller's policies or contact their customer service directly. The product is designed for fast delivery and includes provisions for refunds in case of delayed delivery, lost packages, or damaged items. Free returns are available within 90 days of purchase.

9. User Tips

  • Verify Android 12: The device runs on Android 12.0. If you have any doubts, check the 'About device' section in the settings.
  • Global Version: This is a global version device, meaning it should function correctly in various regions.
  • Utilize Voice Control: Make the most of the voice remote control for quick searches and navigation, enhancing your user experience.
  • Optimal WiFi: Connect to the 5GHz WiFi band if available for faster streaming and a more stable connection, especially for 4K content.
  • Consider a Keyboard: For extensive typing or gaming, an external mini QWERTY keyboard (if not included, can be purchased separately) can significantly improve usability.