Introduction
The Bisofice A2 Biometric Time Clock Attendance Machine is an advanced system designed for efficient employee time tracking. It offers multiple identification methods including fingerprint, password, and optional card recognition, making it suitable for various environments such as offices, factories, schools, and retail stores. With its high-precision scanner and fast recognition speed, the A2 machine simplifies attendance management and reduces administrative overhead.
Front view of the Bisofice A2 Biometric Time Clock Attendance Machine.
Package Contents
Before you begin, please verify that all items are present in your package:
- 1 x Bisofice A2 Attendance Machine
- 1 x Power Adapter (DC 5V)
- 1 x Screw Parts Kit (for mounting)
- 1 x User Manual (this document)
Image showing the Bisofice A2 attendance machine, power adapter, screw kit, and user manual.
Setup Instructions
1. Mounting the Device
- Choose a suitable location for installation, such as a wall near an entrance.
- Use the provided screw parts kit to securely mount the attendance machine to the wall. Ensure it is at a comfortable height for users to access the fingerprint scanner and keypad.
Detailed view of the 2.4-inch high-definition color LCD screen and T9 input keypad.
2. Power Connection
- Connect the provided DC 5V power adapter to the power input port on the side of the attendance machine.
- Plug the power adapter into a standard electrical outlet. The device will power on automatically.
3. Initial Configuration
- Upon first power-on, the device will display a welcome screen.
- Use the keypad (T9 input, ESC, MENU, OK, arrow keys) to navigate the menu.
- Select your preferred system language from the 5 available options: English, Spanish, German, Italian, French.
- Set the current date and time.
The device supports 5 system languages: English, Spanish, German, Italian, and French.
Operating Instructions
1. User Enrollment
To enroll new users, access the 'User Management' menu. You can enroll users via fingerprint, password, or card.
- Fingerprint Enrollment: Place the user's finger on the scanner multiple times as prompted until enrollment is complete.
- Password Enrollment: Enter a unique password for the user using the keypad.
- Card Enrollment: Present the user's RFID card to the device's card reader.
The device supports fingerprint, password, and card recognition for attendance.
2. Taking Attendance
Users can clock in or out using their registered method:
- Fingerprint: Place a registered finger on the scanner. Recognition speed is typically under 1.5 seconds.
- Password: Enter the registered password using the keypad and press 'OK'.
- Card: Present the registered card to the device's card reader.
Fast and precise fingerprint recognition, typically under 1.5 seconds.
Card recognition for attendance tracking.
3. Data Management and Report Download
The device stores up to 100,000 attendance records internally. To retrieve attendance data:
- Insert a USB flash drive into the USB port on the side of the device.
- Navigate to the 'Data Management' or 'Report Download' menu option.
- Select the desired date range or all data to download.
- The device will automatically generate an Excel report (.xls format) and save it to the USB drive. No network connection or special software is required on the device itself.
Download attendance data as an Excel report using a USB flash drive.
Maintenance
To ensure the longevity and optimal performance of your Bisofice A2 attendance machine, follow these maintenance guidelines:
- Cleaning: Regularly wipe the screen and fingerprint scanner with a soft, dry, lint-free cloth. Avoid using abrasive cleaners or solvents that could damage the surface.
- Environment: Operate the device within the specified temperature (0-60℃) and humidity (20%-80%) ranges. Avoid direct sunlight, excessive dust, and moisture.
- Power Supply: Always use the original DC 5V power adapter provided with the device. Do not use unauthorized power sources.
- Data Backup: Periodically download attendance data to a USB flash drive to ensure records are backed up and to free up internal storage.
Troubleshooting
If you encounter issues with your attendance machine, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on. | No power, faulty adapter, or power outlet issue. | Check power adapter connection. Ensure power outlet is functional. Try a different outlet. |
| Fingerprint recognition fails or is slow. | Finger is dirty, wet, or improperly placed. Fingerprint not properly enrolled. | Ensure finger is clean and dry. Place finger flat on the scanner. Re-enroll fingerprint if issues persist. |
| Cannot download data to USB. | USB drive is full, corrupted, or incompatible. Incorrect menu selection. | Ensure USB drive has sufficient space and is formatted correctly (FAT32 recommended). Try a different USB drive. Verify correct menu option for data download. |
| Screen is blank or unresponsive. | Device frozen or power issue. | Restart the device by disconnecting and reconnecting power. If problem persists, contact support. |
Specifications
| Feature | Detail |
|---|---|
| Model | A2 |
| Fingerprint Capacity | 1000 |
| Password Capacity | 1000 |
| Storage Capacity | 100,000 records |
| Working Mode | Off-line |
| Identification Mode | Fingerprint, Password, Card (optional) |
| System Languages | English, Spanish, German, Italian, French |
| Recognition Speed | ≤1.5 seconds |
| FAR (False Acceptance Rate) | ≤0.0001% |
| FRR (False Rejection Rate) | ≤0.01% |
| Standard Function | USB (for data transfer) |
| Scanner | High precision total reflection optics scanner |
| LCD Screen | 2.4-inch high-definition color LCD |
| Operating Temperature | 0-60℃ |
| Operating Humidity | 20%-80% |
| Power Supply | DC 5V |
| Dimensions (L x H x W) | 17cm x 12cm x 3cm |
| Color | Black mix Gold |
| Certification | CE |
Physical dimensions of the attendance machine.
Back label with model number (COSB0082EU-3), power requirements, operating conditions, and certifications.
User Tips
- Fingerprint Quality: For best recognition results, ensure fingers are clean, dry, and free from cuts or abrasions when enrolling or scanning.
- Consistent Placement: Encourage users to place their finger on the scanner in a consistent manner each time for faster and more accurate recognition.
- Regular Data Backup: Make it a habit to download attendance reports regularly (e.g., weekly or monthly) to prevent data loss and manage storage effectively.
- Administrator Access: Keep administrator passwords secure and limit access to the device's settings to authorized personnel only.
Warranty and Support
Warranty Information
The Bisofice A2 Biometric Time Clock Attendance Machine comes with a 12-month manufacturer's limited warranty for defective items from the date of receipt. This warranty does not cover items damaged or misused after receipt. Accessories included with the device are covered by a 3-month warranty.
To claim warranty service, you must report the defect and return the item within the warranty period, preferably in its original packaging. Please provide your order number and a specific reason for the return.
Customer Support
If you experience any issues that cannot be resolved using the troubleshooting guide, or for further assistance, please contact Bisofice customer support. Provide your product model (A2) and a detailed description of the problem to help our support team assist you efficiently.
