UGOOS X4Q Smart TV Box User Manual

Introduction

This manual provides detailed instructions for setting up and operating your UGOOS X4Q Smart TV Box. The X4Q series, powered by Android 11 and an Amlogic S905X4 processor, offers a versatile media experience. Please read this manual thoroughly to ensure proper use and to maximize the features of your device.

For a comprehensive guide, you may also refer to the official user manual PDF: UGOOS X4Q User Manual (PDF)

Setup

Package Contents

Ensure all items are present in your package:

• 1 x X4Q TV Box
• 1 x HD Cable
• 1 x BT Remote Control
• 1 x User Manual
• 1 x Power Adapter (5V/2.5A)
• 1 x Giftbox

Device Connection

Follow these steps to connect your UGOOS X4Q TV Box:

1. HDMI Connection: Insert the HDMI cable into the HDMI port on your TV Box and connect the other end to an available HDMI input on your LCD TV or other display. Select the corresponding HDMI source in your TV's settings to receive the signal.
2. Power Adapter: Connect the provided power adapter to the Type-C Power In port on the TV Box and plug it into a power outlet. For TV Dongles, use a micro USB power adapter. Ensure the power adapter is compatible with your device and electrical system.

Initial Boot

Once connected, plug in the device. It will automatically boot up.

Operating Instructions

Basic Navigation

After booting into the main interface, use the provided remote control (RC) or a connected mouse to operate the device. For mouse control, the left key acts as 'confirm', the right key as 'return', and the scroll wheel allows for 'up and down' page navigation.

Language & Input Settings

To change the language or input method:

• Go to Settings > Preferences > Language to select your desired language.
• Go to Settings > Preferences > Keyboard to choose and configure desired keyboards.

Connecting to Wi-Fi

To connect your device to a Wi-Fi network:

• Go to Settings > Device > Network > Wi-Fi.
• Select your desired network from the available list and follow the prompts to connect.

Application Management

Installing Applications (APK Install):

• Method One: Use the file manager to locate and install downloaded APK files.
• Method Two: Download directly via a web browser, use the Google Play Store, or other APK markets.

Uninstalling Applications (APK Uninstall):

• Go to Settings > Device > Apps, select the application you wish to remove, and click 'Uninstall'.

Internet Browsing

To browse the internet, open the 'Browser' application from the Apps menu and enter the desired website address.

Media Playback

Movies:

• Method One: Use the built-in Video player (from Apps) to select and play videos stored on your device or connected storage.
• Method Two: Stream online movies using a web browser or installed video player applications like YouTube or Netflix.

Games:

• Install games from the Google Play Store or other application markets, or directly install game APKs.

Advanced Features

• Root Feature: Access the entire operating system. Go to Settings > Device Settings > Root to enable or manage Superuser installation for apps requiring root privileges.
• Samba Server: Share video, media, and files within your local network. Configure settings under Settings > Device Settings > File Server.
• Gamepad Settings: Customize gamepad controls for your TV Box. Connect your gamepad, then go to Settings > Device Settings > Gamepad Settings to map buttons and axes.
• Daydream: Configure standby actions. Go to Settings > Device > Display > Daydream to choose actions for when the device is idle.
• Hardware Monitor: View real-time system information. Go to Settings > Device Settings > HW Monitor to select which metrics (network usage, CPU temperature, frequency, load, RAM usage) are displayed in the upper bar.
• HD CEC Extended Control: Control your TV Box and TV with a single remote.
• Power Options Settings: Customize power indicator, screen saver, energy saver, power button actions, and CPU policy.
• Extended USB Ports Control: Manage USB mode, debugging, and power in sleep mode.
• Extended Screen & Audio: Control brightness, screen position, color balance, forced orientation, and advanced audio settings (Dolby Digital, DTS, Dolby TrueHD).
• Ugoos Remote Server: Control your TV Box using an Android smartphone.

Maintenance

Software Updates (OTA)

The UGOOS X4Q TV Box supports Over-The-Air (OTA) updates. When an update is available, your device will notify you and install it automatically to ensure you have the latest features and improvements.

General Care

• Keep the device in a dry environment and away from direct sunlight or extreme temperatures.
• Clean the device gently with a soft, dry cloth. Avoid using liquid cleaners or abrasive materials.
• Ensure proper ventilation around the device to prevent overheating.

Troubleshooting

Common Issues and Solutions

• No Display: Check HDMI cable connections and ensure your TV is set to the correct HDMI input. Verify the power adapter is securely connected.
• No Network Connection: Ensure Wi-Fi is enabled and connected to a stable network. For wired connections, check the Ethernet cable.
• Application Compatibility: Not all applications are compatible with every TV box, even certified ones. Compatibility depends on the TV box firmware and the application version.
• Available Memory: The actual available memory (RAM/ROM) will be less than the advertised total due to the operating system and pre-installed applications occupying space.
• Wi-Fi Speed: Wi-Fi speeds (e.g., 2.4G: 10-30 Mbps, 5G: 100-300 Mbps) can vary and may not match the speeds of smartphones or other devices due to differences in Wi-Fi chip costs and performance. For optimal performance, place the Wi-Fi router near the TV Box.

Specifications

Model Variants

• X4Q Cube: 2GB RAM + 16GB ROM + Dual Wifi + BT5.1 + 1000M Ethernet
• X4Q Pro: 4GB RAM + 32GB ROM + Dual Wifi + BT5.1 + 1000M Ethernet
• X4Q Plus: 4GB RAM + 64GB ROM + Dual Wifi + BT5.1 + 1000M Ethernet
• X4Q Extra: 4GB RAM + 128GB ROM + Dual Wifi + BT5.1 + 1000M Ethernet

Warranty & Support

Warranty Information

The UGOOS X4Q Smart TV Box comes with a 12-month manufacturer's limited warranty for defective items. This warranty does not cover items damaged or misused after receipt.

Customer Support

If you encounter any issues with your product, please contact the seller or manufacturer's support channel for assistance. Provide details of the problem to receive timely help.

User Tips

• Optimize Wi-Fi: For the best wireless performance, ensure your Wi-Fi router is placed as close as possible to the TV Box.
• Manage Storage: Be aware that the operating system and pre-installed apps consume a portion of the advertised storage. Regularly uninstall unused apps to free up space.
• App Expectations: Not all Android applications are universally compatible. If an app doesn't work, check for alternative versions or similar apps.
• Explore Settings: The UGOOS X4Q offers unique settings not found on other Android devices. Explore the 'Ugoos settings' menu for advanced customization and features, which are continuously updated via OTA.