1. Introduction
The Lockmaster EKD365 is a dual swing gate opener designed for gates up to a maximum of 5 meters long or a maximum weight of 300kgs per leaf. It is suitable for various gate types, including chain link, panel, and wood, and can be used in residential, agricultural, farm, and ranch applications.
The EKD365 model is an energy-saving unit. It requires two 12V lead-acid batteries (not included in the standard kit) for operation. These batteries can be charged via the included AC adapter or an optional solar panel.
2. Package Contents
The standard EKD365 kit includes the following components. Please verify all items are present upon unboxing. Note that 2pcs 12V lead-acid batteries are required but not included.

Image: Overview of the Lockmaster EKD365 kit components.

Image: Detailed diagram of EKD365 parts list.
| Component | Quantity |
|---|---|
| Gate Opener (Actuator) | 2 pcs |
| Control Box | 1 pc |
| CE Remote Control | 2 pcs |
| Release Key | 2 pcs |
| Warning Signs | 4 pcs |
| AC Transformer | 1 pc |
| Battery Cable | 1 pc |
| Post Bracket | 4 pcs |
| Post Pivot Bracket | 2 pcs |
| Gate Bracket | 2 pcs |
| Ξ¦10 Washer | 14 pcs |
| Ξ¦10 Lock Washer | 14 pcs |
| Ξ¦8 Washer | 2 pcs |
| M10 Nut | 14 pcs |
| M8 Nut | 2 pcs |
| M10Γ200 Bolt | 8 pcs |
| M10Γ75 Bolt | 4 pcs |
| M10Γ35 Bolt | 2 pcs |
| M8Γ30 Bolt | 2 pcs |
| 12Γ40 Clevis Pin | 2 pcs |
| 12Γ30 Clevis Pin | 2 pcs |
| Hairpin Clip | 4 pcs |
3. Specifications

Image: Technical specifications and gate capacity chart for EKD365.
| Attribute | Value |
|---|---|
| Model Number | EKD365 |
| Max Gate Weight | 300kg (per leaf) |
| Input | 120V/60Hz or 230V/50Hz |
| Motor Voltage | 24VDC |
| Motor Power | 2*50W |
| Current | 2A |
| Actuator Speed | 20mm per second (0.8 in/s) |
| Max. Actuator Travel | 385mm (15.2 in) |
| Ambient Temperature | -22β ~ +55β (-4Β°F to 122Β°F) |
| Protection Class | IP44 |
| Smart Home Platform | Tuya |
| Certification | CE, FCC |
| 2Pcs 12V Lead-acid Battery | Needed but not included in Standard Kit |
Gate Capacity of EKD365 for Each Actuator
| Gate Weight | Gate Length | |||||
|---|---|---|---|---|---|---|
| 1.2-1.8m (4'-6') | 2.4m (8') | 3m (10') | 3.6m (12') | 4.3m (14') | 5m (16') | |
| 300kg (660lbs) | NR | NR | NR | NR | NR | NR |
| 250kg (550lbs) | β | NR | NR | NR | NR | NR |
| 200kg (450lbs) | β | β | NR | NR | NR | NR |
| 150kg (330lbs) | β | β | β | NR | NR | NR |
| 100kg (220lbs) | β | β | β | β | NR | NR |
| 50kg (100lbs) | β | β | β | β | β | β |
NR = Not Recommended

Image: Actuator dimensions showing extended and retracted lengths.
4. Key Features
- Energy-saving: Designed for efficient power consumption.
- Soft Start and Soft Stop: Ensures smooth and quiet gate operation, reducing wear and tear.
- Multiple Power Modes: Supports various power configurations, including battery operation.
- Emergency Release Key: Allows manual operation of the gate during power failures.
- Dual/Single Gate Running Mode: Configurable for operating one or both gate leaves.
- Adjustable Opening/Closing Interval: Customize the delay between master and slave gate movements.
- Obstruction Detection: Gates stop or reverse if an obstruction is detected during opening or closing, enhancing safety.
- Built-in Adjustable Auto-Close: Automatically closes the gate after a set period.
- Digital Display: Provides real-time status and facilitates menu settings.
- Reliable Electromagnetism Limit: Offers easy and precise adjustment of gate travel limits.
- Adjustable Max Motor Running Time (MRT): Configurable for multiple safety protections.

Image: Diagram highlighting the durable powerhead and 24V DC motor for low voltage safety.
5. Installation and Setup
Installation of the Lockmaster EKD365 Dual Swing Gate Opener requires careful attention to detail and electrical safety. It is recommended that installation be performed by a qualified professional.
5.1 Pre-Installation Checklist
- Ensure your gate structure is sound and operates smoothly manually.
- Confirm you have all components listed in the 'Package Contents' section.
- Acquire two 12V automotive or marine type lead-acid batteries (not included).
- Review the complete installation manual provided with your kit for detailed instructions, diagrams, and safety warnings.
5.2 Mounting the Actuators
The actuators should be securely mounted to both the gate posts and the gate leaves using the provided brackets and hardware. Proper alignment is crucial for smooth operation and to prevent undue stress on the system.

Image: Example installation of the gate opener on a large dual swing gate.

Image: Example installation of the gate opener on a smaller dual swing gate.
5.3 Wiring the Control Box
Connect the actuators, batteries, and AC transformer to the control box according to the wiring diagrams in the full instruction manual. Ensure all connections are secure and properly insulated. The control box should be mounted in a protected location, away from direct weather exposure.
5.4 Initial Configuration
After wiring, power on the system. Use the digital display on the control box to configure initial settings such as gate travel limits, opening/closing intervals, and auto-close duration. Refer to the detailed manual for step-by-step programming instructions.
6. Operation
6.1 Remote Control Operation
The gate opener is operated using the provided CE remote controls. Pressing the designated button on the remote will initiate the gate's opening or closing sequence. A second press during operation will stop the gate, and a third press will reverse its direction.
Video: Demonstration of the gate opener in action, showing remote control operation.
6.2 Manual Release
In case of a power failure or system malfunction, the gate can be operated manually using the emergency release keys. Insert the key into the actuator's manual release mechanism and turn it to disengage the motor, allowing you to push the gate open or closed by hand.
6.3 Dual/Single Gate Mode
The system can be configured to operate both gate leaves simultaneously (dual mode) or a single leaf independently (single mode), depending on your access requirements. This setting is adjusted via the control box menu.
6.4 Auto-Close Function
The auto-close feature, if enabled, will automatically close the gate after a user-defined period once it has fully opened. This period can be adjusted in the control box settings.
7. Maintenance
Regular maintenance ensures the longevity and reliable operation of your Lockmaster EKD365 gate opener.
- Cleanliness: Keep the actuators and control box free from dirt, debris, and insects.
- Lubrication: Periodically check and lubricate moving parts of the gate and actuators as recommended in the full manual.
- Connections: Inspect all electrical connections for corrosion or looseness. Ensure wiring is intact and protected.
- Battery Check: If using batteries, regularly check their charge level and overall health. Replace them if they show signs of degradation.
- Gate Condition: Ensure the gate itself remains in good working order, with hinges and wheels (if applicable) operating smoothly.
- Safety Features: Test obstruction detection and other safety features periodically to ensure they are functioning correctly.
8. Troubleshooting
If you encounter issues with your gate opener, refer to the following common problems and solutions before contacting support:
- Gate Not Responding to Remote:
- Check remote battery.
- Ensure the remote is programmed correctly.
- Verify power supply to the control box. - Gate Not Opening/Closing Fully:
- Check for physical obstructions.
- Re-adjust the travel limits in the control box settings.
- Inspect the gate hinges and movement for stiffness or damage. - Gate Stops Mid-Operation:
- Obstruction detection may have been triggered. Clear any obstacles.
- Check power supply and battery charge.
- Review the Max Motor Running Time (MRT) setting; it might be too short. - Unusual Noises:
- Inspect for loose components or worn parts.
- Lubricate moving parts of the gate and actuators. - Control Box Display Error:
- Consult the full manual for specific error codes and their meanings.
For complex issues or if troubleshooting steps do not resolve the problem, please contact Lockmaster technical support.
9. User Tips
- Battery Selection: When purchasing the required 12V lead-acid batteries, opt for deep-cycle marine or automotive batteries for optimal performance and lifespan.
- Remote Range: Keep your remote control in good condition and avoid extreme temperatures to maintain its effective range.
- Safety First: Always ensure the gate path is clear before operating. Never allow children or pets to play near the gate while it is in motion.
- Regular Checks: A quick visual inspection of your gate and opener components once a month can help identify potential issues before they become major problems.
10. Warranty and Support
The Lockmaster EKD365 Dual Swing Gate Opener comes with a 12-month warranty. Lockmaster provides technical support to assist with any questions or issues you may encounter.
For technical assistance or warranty claims, please contact:
- Contact Person: Miranda Wang
- Phone: +86 18969009139
- Email: mirandaw@sanfordtools.com

