Hengjiang C50 Motorcycle Bluetooth Helmet Headset User Manual

1. Introduction

The Hengjiang C50 Motorcycle Bluetooth Helmet Headset is designed to provide a high-quality audio experience and convenient communication for motorcyclists. Featuring Bluetooth 5.3 technology, IPX7 waterproof rating, and intelligent noise reduction, this headset allows you to enjoy music and manage calls safely while riding. It supports connecting to two mobile phones simultaneously for enhanced versatility.

NOTE: This is a Bluetooth call headset. It connects to your mobile phone via Bluetooth for calls and music. It does NOT have walkie-talkie or intercom functionality between multiple headsets.

2. Safety Information

• Always prioritize road safety. Do not operate the headset in a way that distracts you from riding.
• Ensure the headset is securely installed on your helmet before riding.
• Adjust volume to a safe level that allows you to hear ambient sounds necessary for safe riding.
• Do not attempt to disassemble or modify the headset, as this may void the warranty and cause damage.
• Keep the device away from extreme temperatures and direct sunlight.

3. Package Contents

Please check the box for the following items:

• 1 x Bluetooth Unit
• 1 x Headset with Microphone (available in Hard Tube or Soft Tube)
• 1 x Mounting Accessories (Clip base and Adhesive base)
• 1 x USB Type-C Charging Cable
• 1 x User Manual

4. Product Overview & Features

The C50 headset is engineered for motorcycle enthusiasts, offering a blend of robust features and high-fidelity audio.

Key Features:

• Bluetooth 5.3: Provides stable performance, low energy consumption, and a strong signal with no delay.
• IPX7 Waterproof: High-standard structural waterproofing ensures normal operation even when submerged, making it fearless of harsh environments like wind and rain.
• Intelligent Noise Reduction: Equipped with a 3.0 Intelligent Active Noise Reduction System for clear audio at speeds up to 120 km/h.
• HIFI Sound Quality: Features a light-rebound graphene diaphragm unit for 3D stereo surround sound, powerful bass, and clear mid-to-high frequencies.
• Long Battery Life: Built-in 1100mAh polymer battery offers up to 170 hours of continuous playback and 1000 hours of standby time. Fast charging provides 42 hours of music time from a 2-hour charge.
• Ambient Lights: Tri-colorful lights with four switchable modes for personalized aesthetics.
• Automatic Call Answering: Option to automatically answer calls after a voice prompt, or manually answer/reject calls for safer riding.
• One-to-Two Intelligent Connection: Connects to two Bluetooth devices simultaneously, ideal for users with multiple phones.
• Voice Assistant: Activate your phone's voice assistant with a simple command.
• Physical Buttons: Designed for easy operation even with gloves on.

5. Setup

5.1 Charging the Headset

Before first use, fully charge the headset. Connect the supplied USB Type-C charging cable to the charging port on the headset and to a USB power source (e.g., computer, wall adapter). The charging time is approximately 1-2 hours.

5.2 Choosing the Right Microphone

The C50 headset comes with two microphone options:

• Soft Tube Mic: Suitable for full-face helmets.
• Hard Tube Mic: Suitable for open-face or half helmets.

Select the microphone that best fits your helmet type for optimal performance.

5.3 Installation Tutorial

The headset can be installed using either a standard clip base or an adhesive base. Both methods are suitable for various helmet types, including full, half, three-quarters, vintage, faceless, off-road, and helmets that cover the ears.

Follow these steps for installation:

1. Step 1: Run the horn connecting line through the top of the inner lining of your helmet.
2. Step 2: On both sides of the helmet, stick the Velcro for the speakers.
3. Step 3: Fit the horn (speaker) with the magic stick and organize the lining.
4. Step 4: Clip the main unit on the side of the helmet and tighten the screws (if using the clip base).
5. Step 5: Clamp the host downwards and insert the earphone tightly into its port.
6. Step 6: After installation, adjust the microphone to your preferred position for optimal use.

6. Operating Instructions

6.1 Button Functions

• On/Off/Pause/Play Button: Main control button for power and media playback.
• Volume Up/Next Track Button: Increases volume or skips to the next song.
• Volume Decrease/Previous Track Button: Decreases volume or goes to the previous song.
• Light Color Conversion Key (M Button): Changes the ambient light color.
• Charging Port: USB Type-C port for charging.
• Headphone Ports: Front and back pluggable ports for the headset speakers.

6.2 Power On/Off

• Power On: Press and hold the On/Off/Pause/Play button until you hear a power-on prompt.
• Power Off: Press and hold the On/Off/Pause/Play button until you hear a power-off prompt.

6.3 Bluetooth Pairing

1. Ensure the headset is powered off.
2. Press and hold the On/Off/Pause/Play button for approximately 5-7 seconds until the indicator light flashes red and blue alternately, indicating pairing mode.
3. On your mobile phone, enable Bluetooth and search for available devices.
4. Select "C50" from the list of devices.
5. Once connected, the indicator light will turn blue and flash slowly.

6.4 Connecting Two Phones

The C50 supports intelligent one-to-two connections:

1. Pair the first phone following the steps in 6.3.
2. Once the first phone is connected, disable Bluetooth on the first phone.
3. Put the C50 headset back into pairing mode (red and blue flashing).
4. Pair the second phone following the steps in 6.3.
5. After the second phone is connected, re-enable Bluetooth on the first phone. The headset should automatically connect to both phones.

6.5 Call Management

• Answer Call: When an incoming call is received, the headset will announce the caller ID. You can choose to automatically answer after the voice prompt, or press the On/Off/Pause/Play button once to answer manually.
• Reject Call: Press and hold the On/Off/Pause/Play button for 3 seconds to reject an incoming call.
• End Call: Press the On/Off/Pause/Play button once during a call to end it.

6.6 Music Playback

• Play/Pause: Press the On/Off/Pause/Play button once.
• Next Track: Press the Volume Up/Next Track button once.
• Previous Track: Press the Volume Decrease/Previous Track button once.
• Volume Adjustment: Press and hold the Volume Up/Next Track or Volume Decrease/Previous Track buttons to adjust the volume.

6.7 Voice Assistant

• Activate Voice Assistant: Double-tap the Volume Decrease button to activate your phone's voice assistant (e.g., Siri, Google Assistant).

6.8 Ambient Lights

The C50 features tri-colorful ambient lights with four lighting modes. Press the 'M' (Light Color Conversion Key) button to cycle through the different light colors and modes.

7. Maintenance

• Cleaning: Use a soft, damp cloth to clean the headset. Do not use harsh chemicals or abrasive cleaners.
• Waterproofing: While the device is IPX7 waterproof, ensure the charging port cover is securely closed when not charging to maintain water resistance. Avoid prolonged submersion.
• Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
• Battery Care: To prolong battery life, avoid fully discharging the battery frequently. Charge the device regularly, even if not in use for extended periods.

8. Troubleshooting

• Headset not powering on: Ensure the battery is charged. Connect to a charger and try again.
• Cannot pair with phone: Make sure the headset is in pairing mode (red and blue flashing). Ensure Bluetooth is enabled on your phone and it's within range. Try restarting both devices.
• No sound or low volume: Check the volume levels on both the headset and your phone. Ensure the speakers are correctly positioned inside the helmet.
• Sound quality issues (echo/distortion): If experiencing echo or perceived sound quality issues, especially at high speeds, it is recommended to use the headset at around 60% volume. High volume in a limited helmet space can sometimes cause echo due to wind noise and acoustics.
• Headset disconnects frequently: Ensure your phone is within the 10m transmission distance. Check for interference from other electronic devices.
• No intercom function: Please note that the C50 is a Bluetooth call headset and does NOT support direct intercom communication between multiple headsets.
• Battery life shorter than expected: Battery working time can vary depending on phone type, usage status, and volume levels. Ensure the headset is fully charged.

9. Specifications

10. User Tips

• Optimal Volume: For the best sound experience and to minimize potential echo, especially at higher speeds, it is recommended to use the headset at approximately 60% of its maximum volume.
• Microphone Choice: Ensure you select the correct microphone type (soft tube for full helmets, hard tube for open/half helmets) for the best voice clarity.
• Secure Installation: Double-check that the headset unit and speakers are firmly attached to your helmet to prevent movement and ensure consistent audio quality.
• Battery Life Variation: Be aware that actual battery life can vary based on your phone model, usage patterns, and the volume level at which you listen to music or make calls.

11. Warranty and Support

The main unit of the Hengjiang C50 Motorcycle Bluetooth Helmet Headset comes with a one-year warranty. In case of any quality issues, the unit may be replaced. Accessories, including the microphone and mounting hardware, are covered by a 90-day warranty.

For support or warranty claims, please contact your seller or refer to the contact information provided at the point of purchase.

12. Product Video Demonstration