Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Xprinter XP-C260M 80mm Thermal Receipt Printer. Please read this manual thoroughly before using the printer to ensure proper functionality and longevity.
Figure 1: Front view of the Xprinter XP-C260M thermal receipt printer.
1. Setup and Installation
1.1 Unboxing and Initial Inspection
Carefully remove the printer and all accessories from the packaging. Verify that all components are present and undamaged. Retain the packaging for future transport or storage.
1.2 Connecting the Printer
The XP-C260M printer offers multiple connectivity options. Connect the appropriate cables based on your model and requirements:
- Power Connection: Connect the power adapter to the printer's power input and then to a suitable power outlet (AC 100-240V/ 50-60 Hz).
- USB Connection: Connect the USB cable from the printer to an available USB port on your computer.
- Ethernet Connection: For network printing, connect an Ethernet cable from the printer's LAN port to your network router or switch.
- Serial Connection: If your model includes a 9-pin serial port, connect the serial cable to your host device.
- Cash Drawer Connection: Connect your cash drawer to the printer's cash drawer port (DC 24V/1A output).
Figure 2: Rear view showing printer interface ports.
Figure 3: Available power plug types.
1.3 Driver Installation
To enable communication between your computer and the printer, you must install the appropriate drivers. Drivers for Windows (including Windows 11) can be downloaded from the official Xprinter website:
- Visit: https://www.xprintertech.com/drivers-2
- Download the "Receipt Printer (windows)" driver package.
- Follow the on-screen instructions to complete the installation.
1.4 Loading Thermal Paper
- Open the printer's top cover by pressing the 'OPEN' button or latch.
- Insert a new roll of 80mm thermal paper (79.5±0.5mm × φ80mm) into the paper compartment, ensuring the paper feeds from the bottom of the roll.
- Pull a small length of paper out past the cutter.
- Close the top cover firmly until it clicks into place.
Figure 4: Printer with paper cover open.
Figure 5: Loading thermal paper into the printer.
2. Operating Instructions
2.1 Basic Printing
Once the printer is connected and drivers are installed, you can initiate printing from your POS software or application. The printer supports direct line thermal printing on 80mm wide thermal paper.
2.2 Print Speed
The XP-C260M offers high-speed printing:
- USB + Ethernet models: Up to 230mm/s
- Serial (9P) + USB + Ethernet models (with optional Bluetooth/WIFI): Up to 260mm/s
2.3 Connectivity Options
The printer supports various interfaces for flexible integration:
- USB
- Ethernet (LAN)
- 9-pin Serial Port
- Bluetooth (optional, depending on model)
- WIFI (optional, depending on model)
2.4 Sound and Light Alarm
The printer features a sound and light alarm system, particularly useful in busy environments like kitchens, to alert staff to new orders or uncollected receipts.
2.5 Applicable Scenarios
The Xprinter XP-C260M is designed for various commercial applications, including:
- Restaurant Kitchens (for order printing)
- Supermarkets and Retail Stores (for receipts)
- Hotels (for check-in/check-out receipts)
- Banks and Financial Institutions (for transaction slips)
Video 1: Demonstration of Xprinter XP-C260M features, including speed, alarm, and durability in various environments.
3. Maintenance
3.1 Cleaning the Printer
The printer is designed with a protective cover and is easy to clean. Regularly wipe the exterior with a soft, damp cloth. Ensure no liquids enter the internal components. The printer's design offers protection against oil, smoke, moisture, and water splashes, making it suitable for kitchen environments.
3.2 Paper Roll Replacement
When the paper roll is depleted, follow the steps in Section 1.4 to replace it with a new 80mm thermal paper roll.
3.3 Print Head and Cutter Life
The thermal print head has a life expectancy of 150km, and the auto-cutter is rated for 1.5 million cuts. Regular cleaning and using high-quality thermal paper can help maximize their lifespan.
4. Troubleshooting
4.1 Indicator Lights
The printer features several indicator lights to help diagnose issues:
- POWER: Indicates the printer is powered on.
- FEED: Indicates paper is present and ready to feed.
- PAPER: Lights up when paper is low or out.
- ERROR: Indicates a general error (e.g., paper jam, print head overheating).
4.2 Common Issues and Solutions
- No Power: Check power cable connections and power outlet. Ensure the power switch is in the 'ON' position.
- No Printing: Verify the printer is powered on, paper is loaded correctly, and the correct driver is installed and selected on your computer. Check cable connections (USB, Ethernet, Serial).
- Paper Jam: Open the printer cover, carefully remove any jammed paper, and reload the paper roll.
- Uncollected Order Alarm: If the printer is configured for an alarm, ensure staff are aware of its function and clear printed orders promptly.
- Driver Issues: If printing problems persist after driver installation, try reinstalling the driver from the official Xprinter website. Ensure compatibility with your operating system (e.g., Windows 11).
5. Specifications
| Feature | Specification |
|---|---|
| Model | XP-C260M (also referred to as XP-C300M in some specifications) |
| Printing Mode | Direct Line Thermal |
| Print Width | 72mm |
| Point Density | 576 points/row or 512 points/row |
| Max. Resolution | 203dpi |
| Printing Speed (USB+LAN) | 230mm/s |
| Printing Speed (Serial+USB+LAN) | 260mm/s |
| Interface Type | USB, Ethernet, 9P Serial Port (optional Bluetooth/WIFI) |
| Consumable Type | Thermal Paper |
| Printing Paper | 79.5±0.5mm × φ80mm |
| Bar Code Support | UPC-A/UPC-E/JAN13 (EAN13)/JAN8 (EAN8)/CODE39 / ITF/CODABAR/CODE93 / CODE128 |
| QR Code Support | QRCODE, PDF417 |
| Input Buffer | 256k bytes |
| NV Flash | 256k bytes |
| Power Adapter Input | AC 100-240V/ 50-60 Hz |
| Power Output | DC 24V/2.5A |
| Cash Drawer Output | DC 24V/1A |
| Weight | 1.1kg |
| Dimensions (D×W×H) | 188×140×137.7mm |
| Cutter Life | 1.5 million times |
| Print Head Life | 150km |
6. User Tips
- Connectivity: The printer supports both wired (USB, Ethernet, Serial) and wireless (Wi-Fi, Bluetooth) networking for printing, offering flexibility in various setups.
- Paper Type: Always use thermal paper for this printer. Using incorrect paper types will not produce prints and may damage the print head.
- Driver Updates: Periodically check the Xprinter website for updated drivers to ensure optimal performance and compatibility with the latest operating systems.
7. Warranty and Support
For the most current warranty information and technical support, please refer to the official Xprinter website or contact your local distributor. User manuals and drivers are available for download at:
- Drivers: https://www.xprintertech.com/drivers-2
- User Manuals: https://www.xprintertech.com/pos-printer-user-manual (Look for "80mm Receipt Printer Series")
