1. Introduction
Thank you for choosing the Ctronics 5X Optical Zoom IP Camera. This outdoor security camera is designed to provide reliable surveillance with advanced features such as 5X optical zoom, 355° pan and 90° tilt (PTZ), human detection with auto-tracking, dual-band Wi-Fi connectivity (2.4GHz/5GHz), and multiple night vision modes. This manual will guide you through the installation, setup, operation, and maintenance of your camera.
Figure 1: Ctronics 5X Optical Zoom IP Camera highlighting key features.
2. Key Features
- 5X Optical Zoom: Allows for clear magnification of distant objects without compromising image quality.
- 355° Pan & 90° Tilt (PTZ): Provides extensive coverage with remote control via the mobile application.
- Human Detection & Auto Tracking: Intelligently identifies human figures and tracks their movement, reducing false alarms.
- Dual-Band Wi-Fi (2.4GHz/5GHz): Offers flexible and stable network connectivity with automatic identification.
- 5MP/2MP Resolution Options: Delivers high-definition video for clear monitoring.
- Three Night Vision Modes: Includes Color Night Vision (up to 25m), IR Night Vision (up to 30m), and Intelligent Auto Night Vision.
- Two-Way Audio: Built-in speaker and microphone for remote communication.
- IP66 Waterproof: Designed for outdoor use, resistant to dust and water.
- H.264/H.265 Video Encoding: Efficient video compression for saving storage space and faster loading.
- Multi-Platform Support: Compatible with iOS, Android, Mac, and Windows systems.
Video 1: Overview of Ctronics 5X Zoom Optical Security Camera Outdoor features.
3. Specifications
| Feature | Detail |
|---|---|
| Model Number | CTIPC-700C |
| Resolution | 5MP & 2MP Optional |
| Zoom Type | Optical zoom (4X) |
| Lens (mm) | 2.7-13.5mm |
| Movement Range (Pan) | 0°-360° |
| Viewing Angle | 360° |
| Connectivity | WIFI (Dual-Band) |
| High Definition | 5.0 Megapixels |
| IR Distance (m) | 30 meters |
| Color Night Vision | Yes |
| AI Functions | Smart Tracking, Human Detection |
| Audio Output | Two Way Audio |
| Alarm Action | FTP Photo, Telefon Alarm, Email Photo, Local Alarm |
| Supported Mobile Systems | Android, iOS |
| Supported Operating Systems | Windows 98, XP, Vista, 7, macOS, 8, 10, 2000, 2008, 2003 |
| Operating Temperature | -10°C to 60°C |
| IP Rating | IP66 |
| Power Supply | Normal (12V, 1A) |
| Installation | Ceiling, Wall Mounted |
| Shell Material | Plastic |
| Video Compression Format | H.264, H.265 |
| TF Card Support | Up to 128GB (Micro-SD card not included) |
| Internal Storage | None |
4. Package Contents
Please check the package contents upon receipt. If any items are missing or damaged, contact customer support.
- Ctronics 5X Optical Zoom IP Camera
- Power Adapter (12V, 1A)
- Mounting Screws and Wall Plugs
- Waterproof Kit for Network Cable (if applicable)
- Quick Start Guide
5. Installation
The camera supports wall, ceiling, and pole mounting. Ensure the installation location provides a stable Wi-Fi signal and a clear view of the area you wish to monitor.
5.1 Choose an Installation Location
Consider the following when selecting a location:
- Power Source: Ensure a power outlet is within reach of the camera's power cable.
- Wi-Fi Coverage: Verify strong Wi-Fi signal strength at the chosen location.
- Viewing Angle: Position the camera to cover the desired surveillance area effectively.
- Security: Mount the camera in a location that is difficult for unauthorized individuals to reach or tamper with.
5.2 Mounting the Camera
The camera is IP66 waterproof, making it suitable for outdoor environments.
- Prepare the Surface: Mark the drilling points on the wall, ceiling, or pole using the mounting template (if provided).
- Drill Holes: Drill holes at the marked positions. For masonry or concrete, insert wall plugs.
- Secure the Bracket: Attach the mounting bracket to the surface using the provided screws.
- Attach the Camera: Securely attach the camera to the mounting bracket.
- Adjust Angle: Loosen the adjustment screws on the bracket to set the desired viewing angle, then tighten them to fix the position.
Figure 2: Illustration of wall, ceiling, and pole mounting options.
6. Initial Setup
6.1 Powering On
Connect the camera to the provided 12V, 1A power adapter and plug it into a power outlet. The camera will power on and initiate its self-test sequence.
6.2 App Download and Account Creation
Download the "Ctronics Pro" or "HiP2P" client application from your mobile device's app store (Android/iOS). Follow the in-app instructions to create an account and log in.
6.3 Network Connection
Your camera supports dual-band Wi-Fi (2.4GHz and 5GHz). Follow the app's instructions to add your camera and connect it to your home Wi-Fi network. The camera will automatically identify and connect to the appropriate band.
Figure 3: Dual-band Wi-Fi connectivity for enhanced signal and range.
Note: The camera also features an AP hotspot for direct connection to your mobile phone for real-time monitoring without an existing Wi-Fi network.
7. Operation
7.1 Live View and PTZ Control
Open the Ctronics Pro or HiP2P app to access the live feed. Use the on-screen controls to pan (355°) and tilt (90°) the camera to adjust the viewing area. The 5X optical zoom can be controlled to magnify specific details.
Figure 4: Demonstrating 5X optical zoom capability.
7.2 Night Vision Modes
The camera offers three night vision modes:
- Color Night Vision: Provides full-color images in low-light conditions up to 25 meters.
- IR Night Vision: Uses infrared LEDs for clear black-and-white images up to 30 meters in complete darkness.
- Intelligent Auto Night Vision: Automatically switches to IR mode when light is insufficient. Upon detecting a human, it activates white lights for color night vision and sends an alarm.
Figure 5: Example of 30M color night vision in an outdoor setting.
7.3 Human Detection & Auto Tracking
Enable human detection and auto-tracking in the app settings. The camera will identify human shapes, track their movement, and send instant notifications to your phone, significantly reducing false alarms from other sources.
Figure 6: Human detection and auto-tracking in action.
7.4 Two-Way Audio
Use the two-way audio feature to communicate with visitors or deter intruders. Tap the microphone icon in the live view to speak through the camera's speaker.
Figure 7: Using two-way audio to communicate with a delivery person.
7.5 Recording and Storage
The camera supports 24/7 continuous recording or scheduled recording. Video footage can be stored on a Micro-SD card (up to 128GB, not included) or via cloud storage (subscription service).
Figure 8: Visual representation of Micro SD card and cloud storage options.
7.6 Alarm Management
Configure alarm settings, including customized alarm times, in the app. The camera sends alarm screenshots to your phone within 0.5 seconds of detection (Ctronics Pro app only).
Figure 9: Alarm notification with screenshot of an detected intruder.
Figure 10: Setting customized alarm schedules within the app.
8. Maintenance
8.1 Cleaning the Camera
Regularly clean the camera lens and housing with a soft, damp cloth to ensure clear image quality. Avoid using harsh chemicals or abrasive materials.
8.2 Firmware Updates
Check the Ctronics Pro or HiP2P app periodically for firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance and access to new features.
8.3 Storage Management
If using a Micro-SD card, ensure it has sufficient space. Regularly back up important footage and consider formatting the card periodically to maintain performance. For cloud storage, monitor your subscription status and available space.
9. Troubleshooting
9.1 No Power
- Ensure the power adapter is securely connected to the camera and a working power outlet.
- Verify the power outlet is functional by plugging in another device.
9.2 Wi-Fi Connection Issues
- Ensure the camera is within range of your Wi-Fi router.
- Check if your Wi-Fi password is entered correctly in the app.
- Restart your router and the camera.
- If using 5GHz Wi-Fi, ensure your router supports it and the signal is strong enough, as 5GHz has a shorter range than 2.4GHz.
9.3 Poor Image Quality
- Clean the camera lens.
- Ensure the camera's resolution setting in the app is set to the desired quality (5MP or 2MP).
- Check your network speed; a slow connection can affect streaming quality.
- For night vision, ensure there are no obstructions blocking the IR/white lights.
9.4 False Alarms
- Adjust the sensitivity of human detection in the app settings.
- Utilize the customized alarm time feature to disable alerts during specific periods.
- Ensure the camera's field of view is clear of moving objects like tree branches or reflective surfaces that might trigger motion detection.
9.5 Two-Way Audio Not Working
- Check the volume settings on your mobile device and within the camera app.
- Ensure your mobile device's microphone is enabled for the camera app.
- Verify the camera's microphone and speaker are not obstructed.
10. User Tips
- Optimal Wi-Fi: While the camera supports dual-band Wi-Fi, consider using 5GHz for faster transmission speeds if the camera is close to the router, or 2.4GHz for longer transmission distances.
- Remote Communication: The two-way audio feature is great for speaking to delivery personnel or family members remotely.
- Alarm Customization: Take advantage of the customized alarm time feature to prevent unnecessary notifications during periods when you know there will be activity (e.g., during the day when family members are home).
- App Notifications: Ensure the "Ctronics Pro" app is installed for the fastest alarm screenshot push notifications (within 0.5 seconds).
11. Warranty and Support
Ctronics offers a 2-year warranty for this product. For any technical assistance, troubleshooting, or warranty claims, please contact Ctronics customer support directly. Refer to the official Ctronics website or the contact information provided in your product packaging for support details.
