Introduction
Welcome to the user manual for your new Vivo TWS 3e Wireless Earbuds. These earbuds are designed to provide a superior audio experience with intelligent active noise reduction, Bluetooth 5.3 connectivity, a built-in microphone for clear calls, and advanced Deepx 3.0 sound technology. Please read this manual carefully to ensure proper use and optimal performance of your device.

Image: Vivo TWS 3e Earbuds highlighting features like Active Noise Reduction, 11mm Dynamic drivers, IPX54 Water Resistance, 44 Hours Battery Life, and DeepX 3.0 sound.
Package Contents
Please check the package for the following items:
- Vivo TWS 3e Wireless Earbuds (Left and Right)
- Charging Case
- USB Charging Cable
- User Manual (this document)
- Ear Tips (various sizes, typically S, M, L)
Specifications
| Feature | Specification |
|---|---|
| Brand | VIVO |
| Model | TWS 3e |
| Material | Plastic |
| Bluetooth Version | 5.3 |
| Wireless Type | Bluetooth |
| Maximum Wireless Range | <10m |
| Battery Life (Earbuds + Case) | Up to 44 hours |
| Charging Method | Charging case |
| Vocalism Principle | Dynamic |
| Driver Size | 11mm Dynamic |
| Active Noise-Cancellation | Yes |
| Microphone | Yes |
| Call Noise Cancellation | AI Call Noise Reduction |
| Sound Effects | Deepx 3.0 Independent Sound Effects |
| Low Latency | 55ms |
| Water Resistance | IPX54 (Waterproof and Dustproof) |
| NFC Technology | No |
| Volume Control | No |
| Control Button | No |
| Certification | CE |
| Origin | Mainland China |
Setup
1. Charging the Earbuds and Case
Before first use, fully charge the earbuds and charging case. Place the earbuds into the charging case and connect the USB charging cable to the case and a power source. The indicator light on the case will show charging status.
- A 10-minute charge can provide up to 3 hours of listening time.
- The total battery life with the charging case is up to 44 hours.

Image: Earbuds and charging case demonstrating the 44-hour battery life.

Image: Fast charging capability, showing 10 minutes of charge provides 3 hours of listening.
2. Pairing with a Device
- Ensure the earbuds are in the charging case and the lid is open.
- On your device (smartphone, tablet, etc.), go to Bluetooth settings.
- Select "Vivo TWS 3e" from the list of available devices.
- Once connected, you will hear a confirmation tone, and the earbuds will be ready for use.
3. Wearing the Earbuds
Choose the ear tips that provide the best fit and seal for optimal sound quality and comfort. Gently insert the earbuds into your ear canal and twist slightly to secure them.

Image: Proper in-ear fit for comfort and ear health.
Operating Instructions
Active Noise Cancellation (ANC)
The Vivo TWS 3e features intelligent active noise reduction to minimize ambient sounds, allowing for a more immersive listening experience. This feature is automatically managed by the earbuds for effective sound insulation.

Image: Visual representation of intelligent active noise reduction.
Making Calls
The earbuds are equipped with a microphone and AI call noise reduction technology. This ensures that your voice is clear during calls by precisely recognizing and reducing background noise.

Image: AI call noise reduction for clear communication.
Audio Experience with Deepx 3.0
Enjoy high-fidelity sound output and surround sound quality thanks to the Deepx 3.0 independent sound effects and high-resolution sound unit. This technology delivers a pleasant and rich audio experience.

Image: High-resolution sound unit for high-fidelity audio.
Low Latency Mode
For gaming and video playback, the earbuds offer a low latency of 55ms, ensuring synchronized audio and video for an immersive experience.

Image: Low latency of 55ms for gaming and video.
Controls
Please note that these earbuds do not feature physical control buttons or volume control directly on the earbuds. All playback and call management functions are controlled via your connected device.
Maintenance
Cleaning
Regularly clean your earbuds and charging case to maintain optimal performance and hygiene. Use a soft, dry, lint-free cloth. For ear tips, you may gently wipe them with a damp cloth and mild soap, then rinse and dry thoroughly before reattaching.
Water and Dust Resistance
The Vivo TWS 3e earbuds are rated IPX54 for water and dust resistance. This means they are protected against limited dust ingress and splashing water from any direction. They are not designed for submersion in water or exposure to heavy rain. Ensure the earbuds are dry before placing them back in the charging case.

Image: IP54 waterproof and dustproof rating for the earbuds.
Battery Care
To prolong battery life, avoid exposing the earbuds and charging case to extreme temperatures. Store them in a cool, dry place when not in use for extended periods.
Troubleshooting
Earbuds Not Pairing
- Ensure both earbuds are in the charging case and the lid is open.
- Turn off and on Bluetooth on your device.
- Forget the device "Vivo TWS 3e" from your device's Bluetooth settings and try pairing again.
- Ensure the earbuds and charging case have sufficient battery.
No Sound or Low Volume
- Check the volume level on your connected device.
- Ensure the earbuds are properly seated in your ears.
- Clean any debris from the earbud nozzles and ear tips.
- Reconnect the earbuds to your device.
Charging Issues
- Verify the charging cable is securely connected to both the case and the power source.
- Try a different USB charging cable or power adapter.
- Ensure the charging contacts on the earbuds and inside the case are clean and free of debris.
User Tips
- Optimal Fit: Experiment with the different ear tip sizes provided to find the best fit for your ears. A good seal is crucial for effective noise cancellation and sound quality.
- Call Clarity: The AI call noise reduction is highly effective. For best results during calls, ensure the microphone is not obstructed.
- Bluetooth Range: While the maximum wireless range is less than 10 meters, maintaining a clear line of sight between the earbuds and your device can help prevent signal drops.
- Dynamic Sound: These earbuds utilize a dynamic vocalism principle, which typically provides a rich and powerful bass response.
Warranty and Support
The Vivo TWS 3e Earbuds are CE certified, indicating compliance with European safety, health, and environmental protection standards.
For specific warranty information, including duration and terms, please refer to the documentation provided at the time of purchase or contact your retailer/seller directly. Keep your proof of purchase for warranty claims.
For further assistance or technical support, please contact the official VIVO customer service or your product retailer.





