CIDOO HK1 RBOX H8

HK1 RBOX H8 Android 12 Smart TV Box User Manual

Model: HK1 RBOX H8

1. Introduction

The HK1 RBOX H8 is a high-performance Smart TV Box designed to transform your television into a smart entertainment hub. Running on Android 12, it features an Allwinner H618 Quad-Core 64bit Cortex-A53 CPU and Mali-G31 MP2 GPU, supporting 6K/4K video decoding at 30fps, HDR10+, and advanced connectivity options like WiFi 6 and Bluetooth 5.0. This manual provides essential information for setting up, operating, and maintaining your device.

HK1 RBOX H8 Android 12 Smart TV Box with remote and mini keyboard

Image: HK1 RBOX H8 Android 12 Smart TV Box with included accessories.

2. Package Contents

Please check the box for the following items:

  • HK1 RBOX H8 Smart TV Box
  • Power Supply (EU/US/UK/AU Plug, depending on region)
  • HD Cable (HDMI)
  • Remote Control (Standard or Voice Remote, depending on variant)
  • User Manual
  • Optional: Mini QWERTY Keyboard (depending on variant)
Package contents of HK1 RBOX H8: TV box, power supply, HD cable, remote control, user manual

Image: Standard package contents.

Different power plug types: EU, US, AU, UK

Image: Available power plug types.

3. Product Overview

3.1. Interfaces

The HK1 RBOX H8 features a variety of ports for connectivity:

  • USB 2.0 Ports (x2): For connecting external devices like USB drives, keyboards, or mice.
  • RESET Button: Used for factory reset or recovery mode.
  • TF Card Slot: Supports memory expansion up to 64GB.
  • DC 5V Power Input: Connect the provided power adapter here.
  • LAN Port: For wired Ethernet network connection.
  • HD (HDMI) Output: Connects to your TV or display for video and audio output.
Diagram of HK1 RBOX H8 interfaces: USB 2.0, Reset, TF Card, DC 5V, LAN, HD

Image: Rear and side interfaces of the HK1 RBOX H8.

3.2. Key Features

  • Operating System: Android 12.0
  • Processor: Allwinner H618 Quad-Core 64bit Cortex-A53
  • Graphics: Mali-G31 MP2
  • Video Output: Supports 6K/4K @ 30fps, 1080P, VP9-10, H.265/264 decoding
  • High Dynamic Range: HDR10+ for vivid and beautiful picture display
  • Wireless Connectivity: Built-in Dual Band WiFi 6 (2.4G/5G) for stronger signal and Bluetooth 5.0
  • Memory Options: Available in 2GB/16GB, 4GB/32GB, 4GB/64GB, and 4GB/128GB configurations
  • System Updates: Supports Firmware Online Upgrade (OTA Update)
HK1 RBOX H8 features: Android 12, Allwinner H618, Wifi6, BT5.0, 6K Video Decoding, HDR10+

Image: Overview of HK1 RBOX H8 key features.

Allwinner H618 CPU and Mali-G31 MP2 GPU for strong performance

Image: Allwinner H618 processor details.

Android 12 operating system with visual representation of version upgrades

Image: Android 12 OS.

WiFi 6 and Bluetooth 5.0 for next-generation wireless technology

Image: WiFi 6 and Bluetooth 5.0 connectivity.

4. Setup Instructions

Follow these steps to set up your HK1 RBOX H8 Smart TV Box:

  1. Connect to TV: Connect one end of the HD Cable (HDMI) to the HD port on the TV Box and the other end to an available HDMI input on your television.
  2. Connect Power: Plug the power adapter into the DC 5V port on the TV Box, then plug the adapter into a wall outlet.
  3. Power On: The device should power on automatically. If not, press the power button on the remote control.
  4. Initial Setup: Follow the on-screen instructions to complete the initial Android setup, including language selection and network configuration.
  5. Network Connection:
    • Wi-Fi: Navigate to Settings > Network & Internet > Wi-Fi, select your network, and enter the password.
    • Ethernet: Connect an Ethernet cable from your router to the LAN port on the TV Box. The connection should be established automatically.
  6. Remote Control Setup:
    • Standard Remote: Insert 2 AAA batteries (not included). It should work automatically.
    • Voice Remote (G10 Air Mouse): Insert batteries. The 2.4G wireless connection is established via a USB receiver. Plug the USB receiver into one of the USB 2.0 ports on the TV Box.
    • Mini QWERTY Keyboard: Insert batteries. The 2.4G wireless connection is established via a USB receiver. Plug the USB receiver into one of the USB 2.0 ports on the TV Box.
  7. Optional Storage: If using a TF card, insert it into the TF Card slot.

5. Operating Instructions

5.1. Basic Navigation

Use the included remote control to navigate the Android interface. The directional buttons (up, down, left, right) move the cursor, and the "OK" button selects items. The "Back" button returns to the previous screen, and the "Home" button takes you to the main home screen.

5.2. Voice Control (with G10 Voice Air Mouse)

If your package includes the G10 Voice Air Mouse, you can use voice commands:

  1. Ensure the USB receiver for the air mouse is plugged into the TV Box.
  2. Press the dedicated voice button on the remote control.
  3. Speak clearly into the remote to search for content, open apps, or issue commands.
G10 Voice Air Mouse remote control with Google Voice Search and Assistant support

Image: G10 Voice Air Mouse remote control.

5.3. Mini QWERTY Keyboard Usage

If your package includes the mini QWERTY keyboard:

  1. Ensure the USB receiver for the keyboard is plugged into the TV Box.
  2. Use the QWERTY keys for text input and the touchpad for mouse control.
  3. The keyboard features multimedia control keys and PC gaming control keys for enhanced functionality.
  4. Backlighting can be adjusted for visibility in low light.
Mini QWERTY keyboard with touchpad and backlight

Image: Mini QWERTY keyboard with touchpad.

5.4. Multi-screen Interaction

The HK1 RBOX H8 supports Airplay, DLNA, and Miracast, allowing you to cast videos and photos from your mobile phone or tablet to your TV screen.

Multi-screen interaction via Airplay, DLNA, Miracast

Image: Multi-screen interaction capabilities.

5.5. 6K Video Decoding and HDR10+

Enjoy high-definition content with 6K video decoding and enhanced color and contrast with HDR10+ support. Ensure your TV also supports these technologies for the best viewing experience.

6K Video Decoding for higher definition and realistic images

Image: 6K Video Decoding.

HDR10+ for High Dynamic Range, making pictures more vivid

Image: HDR10+ for enhanced picture quality.

6. Specifications

FeatureSpecification
Brand NameCIDOO
ModelHK1 RBOX H8
OSAndroid 12.0
CPUAllwinner H618 Quad-Core 64bit Cortex-A53
GPUMali-G31 MP2
Memory (RAM)2G DDR3, 4G DDR3
Internal Storage (eMMC)16GB, 32GB, 64GB, 128GB
Max. Extended CapacityTF Card Up To 64GB
Max Output6K @ 30 Hz
HDR StandardsHDR10+
Video OutputHDMI-Compatible 2.1
Wi-Fi Transmission Standard802.11n 2.4GHz/5 GHz (WiFi 6)
BluetoothYes (BT5.0)
Ethernet100M
USB Ports2x USB 2.0
Power SourceDC 5V, 2A
Remote controller includedYes (Included)
Voice assistant built-inYes (with compatible remote)
System UpgradeYes (OTA Update)
IPTVYes
GOOGLE CastYes
Weight0.3 KG
CertificationCE, FCC, RoHS

7. Troubleshooting

  • No Power: Ensure the power adapter is securely connected to both the TV Box and a working power outlet. Try a different outlet.
  • No Signal on TV: Check that the HD Cable (HDMI) is firmly connected to both the TV Box and your TV. Ensure your TV is set to the correct HDMI input source.
  • Remote Control Not Responding: Replace batteries in the remote. For 2.4G wireless remotes/keyboards, ensure the USB receiver is properly plugged into the TV Box.
  • Network Connection Issues:
    • Wi-Fi: Verify your Wi-Fi password. Restart your router and the TV Box. Ensure the TV Box is within range of your Wi-Fi router.
    • Ethernet: Check the Ethernet cable connection. Ensure your router is working correctly.
  • App Freezing/Crashing: Close and reopen the app. If the issue persists, clear the app's cache (Settings > Apps > [App Name] > Storage > Clear Cache). As a last resort, uninstall and reinstall the app.
  • Poor Video Quality: Ensure your internet connection is stable and fast enough for streaming high-resolution content. Check your TV's display settings and the TV Box's display settings (Settings > Display) to ensure they are configured for optimal resolution (e.g., 4K or 6K if supported by your TV).

8. User Tips

  • Optimize Wi-Fi: The HK1 RBOX H8 features WiFi 6 for a stronger signal. For the best wireless performance, ensure your router also supports WiFi 6 and position the TV Box in an open area, away from obstructions.
  • Expand Storage: If you plan to download many apps or store media files, consider using a TF card (up to 64GB) to expand the device's storage capacity.
  • Voice Remote Convenience: If you have the voice remote, utilize its Google Voice Search and Google Voice Assistant features for quick content discovery and hands-free control.
  • Keyboard for Browsing: The optional mini QWERTY keyboard is ideal for web browsing, typing search queries, and navigating complex menus more efficiently than a standard remote.

9. Maintenance

  • Cleaning: Use a soft, dry cloth to clean the exterior of the TV Box. Do not use liquid cleaners or abrasive materials.
  • Software Updates: Regularly check for system updates via Settings > About > System Update. Keeping your device updated ensures optimal performance and security.
  • Avoid Overheating: Ensure the TV Box is placed in a well-ventilated area to prevent overheating. Do not cover ventilation openings.
  • Factory Reset: If you experience persistent software issues, you can perform a factory reset via Settings > System > Reset options > Erase all data (factory reset). Note that this will delete all user data and installed applications.

10. Warranty and Support

For warranty information or technical support, please refer to the seller's policies or contact the manufacturer directly. Keep your purchase receipt as proof of purchase.

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