1. Introduction
The ANNKE C1200 is a high-performance 12MP Ultra HD PoE IP Camera designed for advanced surveillance. Featuring Smart Dual-Light technology, human and vehicle detection, and efficient H.265+ video compression, this camera provides clear imaging and reliable security monitoring for both indoor and outdoor environments. This manual will guide you through the installation, operation, and maintenance of your camera.
2. What's in the Box
Upon opening the ANNKE C1200 package, you should find the following items:
Video: Unboxing the ANNKE C1200 Camera
- 1 x ANNKE 12MP Camera (Turret or Bullet type, depending on your purchase)
- 1 x Wall Sticker (24-Hour Video Surveillance)
- 1 x Mounting Screw Bag (screws and wall plugs)
- User Manual (this document)
3. Product Overview
Familiarize yourself with the components of your ANNKE C1200 camera.
3.1 Turret Camera Components
Image: ANNKE C1200 Turret Camera
Image: Detailed diagram of the Turret Camera components
3.2 Bullet Camera Components
Image: ANNKE C1200 Bullet Camera
Image: Detailed diagram of the Bullet Camera components
4. Setup Instructions
4.1 Mounting the Camera
The camera supports various installation methods including ceiling, side, normal, and wall-mounted. Use the provided mounting screws and wall plugs to securely attach the camera to your desired location. Ensure the camera is positioned to cover the desired surveillance area.
4.2 Powering the Camera
Your ANNKE C1200 camera offers two power options:
- **Power over Ethernet (PoE)**: Connect the camera to a PoE-enabled NVR or PoE switch using a single Ethernet cable. This cable will provide both power and data transmission.
- **DC 12V Power Adapter**: If PoE is not available, connect a DC 12V power adapter (not included) to the camera's power input. An Ethernet cable will still be required for data transmission to your network.
Image: Powering options for the camera (PoE or DC 12V)
4.3 Network Connection
Connect the camera to your network using an RJ45 Ethernet cable. For PoE setup, this cable also provides power. For DC 12V setup, this cable is solely for data. Ensure a stable network connection for optimal performance.
4.4 SD Card Installation (Optional)
The camera supports a MicroSD card up to 512GB for local storage (SD card not included). To install, locate the SD card slot, typically under a waterproof lid or cover, and insert the card. The camera also works with ANNKE NVR storage.
Image: MicroSD card slot for local storage
5. Operating Instructions
5.1 Video Recording Modes
The ANNKE C1200 supports various recording options:
- Continuous Recording: Records 24/7 without interruption.
- Cyclical Recording: Overwrites the oldest footage when storage is full.
- Scheduled Recording: Records only during specified times.
- Motion Detection Recording: Records only when motion is detected.
Image: Smart Search & Playback features with various recording modes
5.2 Smart Features
Leverage the camera's intelligent capabilities for enhanced security:
- Human & Vehicle Detection (Motion Detection 2.0): Advanced deep learning algorithms differentiate between humans and vehicles, significantly reducing false alerts triggered by animals or environmental factors like waving branches or raindrops.
Image: Human & Vehicle Detection reduces false alarms
- Smart Dual-Light Night Vision: The camera operates in IR (infrared) night vision mode normally. When a human or vehicle is detected, it automatically switches to white light to capture full-color images, providing clearer evidence.
Image: Smart Dual-Light night vision modes
- Hi-Fi Audio Recording with Built-in Microphone: The integrated high-sensitivity microphone captures clear audio, supporting environmental noise filtering for real-time audio security alongside video.
Image: Hi-Fi Audio Recording with noise-cancelling microphone
5.3 Privacy Masking and Detection Area Customization
You can customize detection areas and set privacy masks to protect sensitive areas from surveillance. This allows you to focus monitoring on specific zones while excluding others.
Image: User-Friendly Customization for Siren Areas & Privacy Mask
5.4 Remote Access and Management
Access your camera's live feed, recordings, and settings remotely via the ANNKE Vision app or compatible software. Refer to the ANNKE Vision app guide for detailed instructions on remote setup and usage.
6. Maintenance
- Cleaning: Regularly clean the camera lens with a soft, dry cloth to ensure clear image quality. Avoid using harsh chemicals.
- Firmware Updates: Keep your camera's firmware updated to ensure optimal performance and access to the latest features and security enhancements. Check the ANNKE website or app for available updates.
- Environmental Protection: The camera has an IP67 dust and waterproof rating, making it suitable for outdoor use. However, avoid directing high-pressure water jets directly at the camera.
Image: Multi-Functions including Listen-In Mic and IP67 rating
7. Troubleshooting
- No Power: Ensure the PoE connection is active or the DC 12V power adapter is correctly connected and supplying power.
- No Video Feed: Check network cable connections. Verify camera is powered on. Ensure your NVR or viewing software is correctly configured.
- Poor Image Quality: Clean the lens. Check for obstructions. Ensure sufficient lighting or proper night vision mode is active.
- False Motion Alerts: Adjust the sensitivity of motion detection. Utilize the human and vehicle detection feature. Configure privacy masks and detection areas to exclude irrelevant zones.
- Audio Issues: Ensure the built-in microphone is enabled in settings. Check for excessive background noise.
8. Specifications
Detailed technical specifications for the ANNKE C1200 IP Camera:
| Category | Feature | Specification |
|---|---|---|
| IP Camera | Image Sensor | 1/2.7" Progressive Scan CMOS |
| Max Resolution | 4096*3072 (12MP) | |
| Main Stream | 50 Hz: 10 fps@4096*3072, 12.5 fps@[3840*2160, 3200*1800, 2688*1520, 1920*1080, 1280*720) 60 Hz: 10 fps@4096*3072, 15 fps@[3840*2160, 3200*1800, 2688*1520, 1920*1080, 1280*720) | |
| Substream | 50 Hz: 12.5 fps (1280*720, 640*480, 640*360) 60 Hz: 15 fps (1280*720, 640*480, 640*360) | |
| Video Compression | Main stream: H.265+/H.265/H.264+/H.264 Sub-stream: H.265/H.264/MJPEG | |
| Video Bitrate | 32 Kbps - 16 Mbps | |
| Audio Compression | G.711ulaw/G.711alaw/G.722.1/G.726/MP2L2/PCM/AAC-LC | |
| Audio Input | Built-in microphone, record with audio | |
| Lens | 2.8mm | |
| Min. Illumination | Color: 0.01 Lux @ (F2.0, AGC ON), B/W: 0 Lux with IR | |
| Camera | Angle of View | Horizontal FOV 113°, vertical FOV 62°, diagonal FOV 134° |
| Supplement Light Type | Smart Dual-Light, IR, White Light | |
| Supplement Light Range | Up to 30 m | |
| Motion Detection 2.0 | Support, include Human & Vehicle detection | |
| Image Enhancement | BLC, HLC, 3D DNR | |
| Wide Dynamic Range | 120 dB WDR | |
| Protocols | TCP/IP, ICMP, DHCP, DNS, HTTP, RTP, RTSP, NTP, IGMP, IPv6, UDP, QoS, FTP, SMTP, UPnP | |
| API | Open Network Video Interface Version 19.12 (Profile S, Profile T, Profile G) | |
| Region of Interest (ROI) | 1 fixed region for main stream | |
| Privacy Mask | 4 programmable polygon privacy masks | |
| General Function | Rotate mode, mirror, password protection, remote access | |
| Ethernet | 1 RJ45 10 M/100 M self-adaptive Ethernet port | |
| Housing | Metal & Plastic | |
| Color | White & Black | |
| Storage | Built-in microSD/SDHC/SDXC Slot, up to 512 GB | |
| General | Hardware Reset | Yes |
| Operating Power | DC 12 V± 25%, max. 5 W; PoE (802.3af), max. 6.5 W | |
| Operating Temperature | -22 °F – 140 °F/-30 °C – 60 °C | |
| Indoor/Outdoor Use | Indoor/Outdoor | |
| Interface Protection | IP67 | |
| Physical | Dimension (L X W X H) | Turret: 4.3 inch / 110mm (diameter), 3.5 inch / 89.2mm (height) Bullet: 6.7 inch / 170.8mm (length), 2.7 inch / 69.7mm (height), 2.6 inch / 66mm (width) |
| Weight | 0.6 lb./285 g |
Image: Detailed specifications table for the ANNKE C1200 IP Camera
8.1 Product Dimensions
Turret Camera Dimensions
Image: Turret Camera Product Size
Bullet Camera Dimensions
Image: Bullet Camera Product Size
9. User Tips
- Network Cable Not Included: Please note that a network cable is not included with the product. You will need to provide your own Ethernet cable for installation.
- Optimal Lens for Coverage: The 2.8mm lens provides a wide field of view, suitable for general surveillance of larger areas.
10. Compliance and Safety
Disclaimer: Camera products can only be used for purposes permissible under applicable law and regulations. Misuse of the product for any illegal activities is strictly forbidden. Please comply with the applicable laws and regulations in your country/area.
11. Warranty and Support
For warranty information, technical support, or service inquiries, please contact ANNKE customer support through their official website or the contact details provided with your purchase documentation.