MECOOL G20

MECOOL G20 Wireless Remote Control User Manual

Model: G20 | Brand: MECOOL

1. Introduction

The MECOOL G20 Wireless Remote is designed to enhance your control over compatible MECOOL TV Boxes, offering both Bluetooth and Infrared (IR) connectivity, along with voice recognition capabilities. This manual provides essential information for setup, operation, and maintenance to ensure you get the most out of your device.

2. Safety Information

  • Keep batteries out of reach of children.
  • Do not mix old and new batteries, or different types of batteries.
  • Dispose of batteries according to local regulations.
  • Avoid exposing the remote to extreme temperatures or moisture.
  • Do not attempt to disassemble or modify the remote control.

3. Package Contents

Please check the package for the following items:

  • 1 x MECOOL G20 Wireless Remote Control
  • (Batteries are not included and must be purchased separately)
MECOOL G20 Remote and its retail packaging

MECOOL G20 Remote alongside its retail packaging.

4. Product Overview

The MECOOL G20 remote features 38 keys, including dedicated buttons for power, navigation, volume control, and quick access to popular streaming services like YouTube, Netflix, Prime Video, and Google Play. It supports both Bluetooth for advanced features like voice control and IR for basic functions and broader compatibility.

Front view of the MECOOL G20 Wireless Remote, showing button layout.

Front view of the MECOOL G20 Wireless Remote, showing button layout.

Side profile of the MECOOL G20 Wireless Remote.

Side profile of the MECOOL G20 Wireless Remote.

MECOOL G20 Remote with branding, highlighting compatibility with MECOOL devices.

MECOOL G20 Remote with branding, highlighting compatibility with MECOOL devices.

Video showcasing the MECOOL G20 Wireless Remote.

5. Setup

  1. Insert Batteries: Open the battery compartment on the back of the remote and insert two AAA batteries (not included), ensuring correct polarity.
  2. Enter Pairing Mode: Press and hold the "Home" button and the "Return" button simultaneously for a few seconds until the indicator light on the remote starts blinking. This indicates the remote is in pairing mode.
  3. Connect via Bluetooth: On your compatible MECOOL TV Box, navigate to the Bluetooth settings menu. Locate "MECOOL G20 Remote" (or similar) in the list of available devices and select it to connect.
  4. Confirmation: Once successfully paired, the indicator light on the remote will stop blinking and remain solid for a moment, or turn off.

6. Operating Instructions

  • Power Button: Press to turn your MECOOL TV Box on or off.
  • Navigation: Use the directional pad (up, down, left, right) and the central "OK" button to navigate menus and select items.
  • Volume Control: Use the "+" and "-" buttons to adjust the volume.
  • Voice Recognition: Press the microphone button to activate voice commands. Speak clearly into the remote.
  • App Shortcuts: Use the dedicated buttons for YouTube, Netflix, Prime Video, and Google Play to launch these applications directly.
  • Home Button: Returns you to the main home screen of your TV Box.
  • Return Button: Goes back to the previous screen or menu.

7. Compatibility

  • This remote is primarily designed and recommended for use with Netflix-certified MECOOL TV Boxes, specifically models like the KM2 Plus and KM2 Plus Deluxe.
  • While some basic functions (IR) might work with other brands of set-top boxes, full functionality, including Bluetooth and voice control, is not guaranteed.
  • This remote is NOT compatible with MECOOL TV sets.
  • It is generally not compatible with non-MECOOL devices such as Google Chromecast or Xiaomi TV Box S 2nd generation for full functionality.

8. Maintenance

  • Cleaning: Wipe the remote with a soft, dry cloth. Do not use liquid cleaners or abrasive materials.
  • Battery Replacement: Replace batteries when the remote's performance degrades. Always replace both batteries at the same time.
  • Storage: Store the remote in a cool, dry place away from direct sunlight when not in use for extended periods.

9. Troubleshooting

  • Remote not responding:
    • Check battery levels and replace if necessary.
    • Ensure there are no obstructions between the remote and the TV Box (for IR mode).
    • Re-pair the remote via Bluetooth settings on your TV Box.
  • Voice control not working:
    • Ensure the remote is successfully paired via Bluetooth.
    • Check if the microphone is obstructed.
    • Verify that voice input is enabled in your TV Box settings.
  • Specific buttons not working:
    • This may indicate a compatibility issue if using with a non-MECOOL device. Refer to the Compatibility section.

10. User Tips

  • For optimal performance, ensure your MECOOL TV Box's software is up to date.
  • The remote's primary function is for controlling TV Boxes, not directly for TVs.
  • Leverage the dedicated app buttons for quick access to your favorite streaming services.

11. Specifications

FeatureDetail
BrandMECOOL
ModelG20
Wireless CommunicationIR, Bluetooth
Number of Keys38 Keys
Intended UseTV Boxes (e.g., MECOOL KM2 Plus, KM2 Plus Deluxe)
OriginMainland China
Approximate Dimensions (L x W x H)10 cm x 5 cm x 5 cm (Note: These dimensions may refer to packaging, actual remote dimensions may vary slightly.)
Approximate Weight0.06 kg

12. Warranty and Support

For detailed warranty information, technical support, or service inquiries, please refer to the official MECOOL website or contact their customer service directly. Please retain your purchase receipt as proof of purchase for any warranty claims.

13. Regulatory Information

This device complies with relevant regulatory standards. Any changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment.

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