1. Introduction
Thank you for choosing the SSK M.2 NVMe/SATA SSD Enclosure. This device allows you to transform your M.2 NVMe or SATA SSD into a portable, high-speed external storage solution. With its durable aluminum alloy casing and tool-free design, it offers both convenience and robust performance. This manual provides essential information for setup, operation, and maintenance to ensure optimal use of your enclosure.
Image 1: SSK M.2 NVMe/SATA SSD Enclosure with included USB-C to USB-C and USB-A to USB-C data cables.
2. Key Features
- Dual Protocol Support: Compatible with both M.2 NVMe PCIe M Key and M.2 SATA B&M Key SSDs.
- High-Speed Transmission: Up to 10Gbps for NVMe SSDs (USB 3.2 Gen2) and up to 6Gbps for SATA SSDs.
- Tool-Free Installation: Quick and easy SSD installation and removal without the need for tools.
- Durable Aluminum Alloy Casing: Provides excellent heat dissipation and protects your SSD.
- Wide Compatibility: Supports Windows, Mac OS, Linux, and Android operating systems.
- Advanced Controller: Equipped with RTL9210B chipset, supporting UASP and TRIM for improved performance and SSD longevity.
- Blue LED Indicator: Clearly shows power and data transfer status.
- Compact and Portable: Slim design for easy carrying.
Image 2: Overview of key features including M.2 NVME/SATA support, USB3.2 GEN2, and included cables.
3. Specifications
Image 3: Diagram illustrating the high-performance controller IC and speed capabilities.
| Feature | Detail |
|---|---|
| Brand | SSK |
| Model Numbers | HE-C370, HE-C371 |
| External Interface | USB Type-C (USB 3.2 Gen2) |
| Internal Interface | M.2 (NVMe PCIe M Key / SATA B&M Key) |
| Case Material | Aluminum Alloy |
| Controller IC | RTL9210B |
| NVMe Transmission Speed | Up to 10Gbps (Theoretical) |
| SATA Transmission Speed | Up to 6Gbps (Theoretical) |
| Supported SSD Sizes | 2242, 2260, 2280 |
| Supported Protocols | UASP, TRIM |
| Supported OS | Windows 7/8/8.1/10, Linux, Mac OS, Android |
| Indicator Light | Blue LED (always on when plugged in, blinks during data transfer) |
4. Package Contents
Please check the package for the following items:
- 1 x SSK M.2 NVMe/SATA SSD Enclosure (Model HE-C370 or HE-C371)
- 1 x USB Type-C to Type-C Data Cable
- 1 x USB Type-A to Type-C Data Cable
- 2 x Thermal Pads
5. Setup Guide
The SSK M.2 SSD Enclosure features a tool-free design for easy installation.
- Open the Enclosure: Gently slide open the enclosure cover. For Model HE-C371, slide the cover in the direction of the arrow. For Model HE-C370, the cover may slide or unclip depending on the specific design.
- Insert the M.2 SSD: Align your M.2 SSD with the slot inside the enclosure. Insert the SSD at a 45-degree angle into the M.2 slot.
- Secure the SSD: Push the SSD down gently until it is flat. Use the provided screw (if applicable, some models use a clip) to secure the end of the SSD into the designated groove. Ensure the screw is firmly in place to prevent movement.
- Close the Enclosure: Slide the enclosure cover back until it clicks into place or is fully closed.
- Connect to Host Device: Use one of the provided USB cables (USB Type-C to Type-C or USB Type-A to Type-C) to connect the enclosure to your computer or other compatible device.
Image 4: Visual guide for tool-free SSD installation, showing sliding open, 45-degree insertion, and securing the SSD.
Video 1: Demonstration of the tool-free installation process and high-speed data transfer.
6. Operating Instructions
Once the SSD is installed and the enclosure is connected to your device:
- Power Indicator: The blue LED indicator will light up when the enclosure is powered on and connected. It will blink during data transfer, indicating activity.
- New SSD Formatting: If you are using a brand new SSD, it will need to be initialized and formatted before it can be used. This process is typically done through your operating system's Disk Management (Windows) or Disk Utility (Mac OS). Follow your OS instructions to format the drive.
- Data Transfer: You can now drag and drop files to and from the SSD enclosure as you would with any other external drive.
- Safe Ejection: Always safely eject the drive from your operating system before physically disconnecting the enclosure to prevent data corruption.
Image 5: The blue indicator light on the enclosure, signifying power and data activity.
7. Compatibility
It is crucial to ensure your M.2 SSD is compatible with this enclosure. Please refer to the following:
Supported Devices:
- M.2 NVMe PCIe M Key SSDs
- M.2 SATA B&M Key SSDs
- SSD Sizes: 2242, 2260, 2280
- Operating Systems: Windows 7/8/8.1/10, Mac OS, Linux, Android
Unsupported Devices:
- M.2 PCIe AHCI SSDs
- M.2 PCIe devices such as WiFi and capture cards
- mSATA SSDs
- Non-M.2 form factor SSDs
- M.2 SATA B Key SSDs (These have a different keying and are not compatible)
Image 6: Visual guide for M.2 SSD compatibility, highlighting supported M Key and B+M Key connectors and unsupported B Key connectors.
8. Maintenance
- Heat Dissipation: The aluminum alloy casing is designed for excellent heat dissipation. For optimal performance and longevity, especially during prolonged high-speed transfers, ensure the enclosure has adequate airflow.
- Thermal Pads: Use the provided thermal pads between the SSD and the enclosure to enhance heat transfer and prevent overheating.
- Cleaning: Keep the enclosure clean and free from dust. Use a soft, dry cloth for cleaning. Do not use liquid cleaners.
- Handling: Avoid dropping the enclosure or subjecting it to strong impacts, which could damage the internal SSD or the enclosure itself.
Image 7: Temperature test results for the HE-C371 model, demonstrating effective heat management.
Image 8: Temperature test results for the HE-C370 model, showing low power consumption and excellent temperature control.
9. Troubleshooting
- SSD Not Recognized:
- Ensure the M.2 SSD is correctly installed and fully seated in the slot.
- Verify that the enclosure is securely connected to your computer via the USB cable.
- For new SSDs, ensure it has been initialized and formatted through your operating system's disk management tools.
- Confirm that your SSD is a compatible type (NVMe M Key or SATA B&M Key) and not an unsupported type like B Key SATA or PCIe AHCI.
- Try connecting the enclosure to a different USB port or another computer to rule out port or system issues. - Slow Transfer Speeds:
- Ensure your computer's USB port supports USB 3.2 Gen2 (10Gbps) for NVMe SSDs or USB 3.2 Gen1 (5Gbps) for SATA SSDs. Older USB 2.0 ports will significantly limit speeds.
- Check if the SSD itself is capable of the advertised speeds.
- Use the provided high-quality USB cables, as generic cables may not support high data rates.
- Close any background applications that might be consuming significant system resources or disk I/O. - Blue Indicator Not Lighting Up:
- Check the USB connection to ensure it is firm and providing power.
- Re-seat the SSD inside the enclosure to ensure proper contact.
10. User Tips
- For optimal performance, always connect the enclosure to a USB 3.2 Gen2 compatible port on your computer.
- Remember to safely eject the drive from your operating system before physically disconnecting it to prevent potential data loss or corruption.
- Utilize the included thermal pads during installation to help maintain lower operating temperatures for your SSD, especially during extended use or large file transfers.
11. Warranty and Support
For warranty information, technical support, or any inquiries regarding your SSK M.2 NVMe/SATA SSD Enclosure, please contact the retailer or manufacturer directly. Keep your purchase receipt or proof of purchase as it may be required for warranty claims.
