BESDER 8MP 4K PTZ Wifi Camera A8Q User Manual

1. Introduction

Thank you for choosing the BESDER 8MP 4K PTZ Wifi Camera, Model A8Q. This advanced security camera features dual lenses for multiple views, Pan-Tilt-Zoom (PTZ) functionality, AI human detection, and smart tracking, providing comprehensive surveillance for both indoor and outdoor environments. This manual will guide you through the setup, operation, and maintenance of your camera to ensure optimal performance and security.

2. Safety Information

⚠️ Camera products can only be used for purposes permissible under applicable law and regulations. Misuse of the product for any illegal activities is strictly forbidden. Please comply with the applicable laws and regulations in your country/area.

3. Package Contents

Please check the package contents carefully. If any items are missing or damaged, please contact your retailer.

• 1x BESDER Dual Lens Camera
• 1x User Manual
• 1x Power Supply (EU Plug)
• 1x Screws Bag (for mounting)
• 1x Waterproof Lid (for cable protection)

Figure 3.1: Package Contents and Product Overview
This image displays the camera and its included accessories: the dual-lens camera unit, user manual, power supply, screw bag, and waterproof lid. It also shows the camera's dimensions: 162mm height, 168mm width at the base, and 94mm depth at the top. Key components like the WiFi antenna, speaker, micro SD card slot, reset button, lenses, 8 array LEDs, and 8 white LEDs are labeled.

4. Product Overview and Features

The BESDER A8Q camera is designed for robust security monitoring with advanced features:

• Dual Lens & Dual Screen: Two independent lenses provide both a fixed-point view and a pan-tilt-zoom view simultaneously on your app.
• High Resolution: Available in 4MP (2MP+2MP lenses) and 8MP (4MP+4MP lenses) versions for clear imaging.
• PTZ Functionality: Control the camera to pan 270° horizontally and tilt 90° vertically for comprehensive coverage.
• AI Human Detection: Intelligently detects human shapes, reducing false alarms from other moving objects.
• AI Auto Tracking: Automatically follows moving human targets within its field of view.
• Smart Night Vision: Features 8 infrared LEDs and 8 white LEDs for clear night vision, offering full-color, infrared, or smart dual-light modes.
• Two-Way Audio: Built-in microphone and speaker allow for real-time communication.
• IP66 Weatherproof: Durable ABS plastic casing ensures protection against rain, snow, and dust, suitable for outdoor use in temperatures from -10°C to 60°C.
• Storage Options: Supports up to 128GB Micro SD card storage and cloud storage (subscription required).
• Connectivity: Supports 2.4GHz Wi-Fi, Bluetooth, and LAN cable connections.
• Remote Access: Monitor and control your camera via the iCSee app on smartphones, tablets, or iCSee client software on Windows/Mac.

5. Setup Guide

5.1. Physical Installation

• Mounting: The camera can be installed on a ceiling or wall. Use the provided screws and mounting bracket to securely fix the camera in your desired location. Ensure the camera has a clear line of sight to the areas you wish to monitor.

5.2. SD Card Installation

• Locate the Micro SD Card Slot on the camera body (refer to Figure 3.1).
• Gently insert a Micro SD card (up to 128GB) into the slot until it clicks into place.
• Ensure the waterproof lid is securely closed after installation to protect the slot from elements.

5.3. Power Connection

• Connect the provided DC12V power adapter to the camera's power input port.
• Plug the power adapter into a standard electrical outlet. The camera will power on and initiate its self-test sequence.

5.4. App Installation and Device Setup (iCSee App)

The iCSee app is required for camera configuration and remote viewing.

1. Download App: Scan the QR code provided in Figure 5.1 or search for 'iCSee' in the Apple App Store or Google Play Store and install the app.
2. Launch App: Open the iCSee app on your smartphone.
3. Add Device: Tap the '+' icon to add a new device.
4. Setup Method: Follow the on-screen prompts. You can choose to add the device via Bluetooth, Wi-Fi, or LAN cable.
5. Wi-Fi Configuration (if applicable): If using Wi-Fi, select your 2.4GHz Wi-Fi network and enter the password. The camera does not support 5GHz Wi-Fi.
6. QR Code Scan (if applicable): If prompted, position your phone's screen with the generated QR code in front of the camera lens (approx. 15-20cm away) until you hear a confirmation sound from the camera.
7. Device Naming: Once connected, you can name your camera (e.g., 'Front Door', 'Backyard').
8. Viewing: You should now be able to view the live feed from your camera.

Figure 5.1: iCSee App Easy Setup Guide
This diagram illustrates the 8-step process for setting up the camera using the iCSee app: 1. Click ICSee, 2. Click '+', 3. Set up device, 4. Next step, 5. Scan QR code, 6. Confirm 'I See', 7. Router Setting (enter Wi-Fi details), 8. Viewing live feed.

5.5. Connectivity Options

Your camera supports three connection methods:

• Bluetooth Connectivity: For initial setup and quick device discovery.
• Wi-Fi Connection: Connects to your home 2.4GHz Wi-Fi network for wireless operation.
• LAN Cable Connect: For a stable wired connection, plug an Ethernet cable from your router to the camera's LAN port.

Figure 5.2: Connectivity Options
This image shows the three ways to connect the camera: 1. Bluetooth connectivity for device discovery, 2. Wi-Fi connection to a wireless router, and 3. LAN cable connection directly to a router for a wired network.

6. Operating Instructions

6.1. iCSee App Interface and Controls

Once connected, the iCSee app provides full control over your camera:

• Live View: Access real-time video streams from both lenses.
• PTZ Control: Use the on-screen joystick to pan (270°) and tilt (90°) the camera.
• Two-Way Audio: Tap the microphone icon to speak through the camera's speaker and listen through your phone.
• Recording & Playback: Manually record video or access recorded footage from the SD card or cloud storage.
• Snapshots: Capture still images from the live view.
• Alarm Settings: Configure motion detection, AI human detection, and notification preferences.

6.2. Dual Screen Operation

The camera provides two video screens within the iCSee app:

• One screen displays the fixed-point view from the upper lens.
• The other screen displays the PTZ-controlled view from the lower lens.
• This allows you to monitor two different areas simultaneously, effectively acting as two cameras.

Figure 6.1: Dual Screen Live Video
This image demonstrates the dual-screen capability, showing how one camera can monitor two distinct positions (e.g., a pool area and a garden) simultaneously, with one lens providing a fixed view and the other offering PTZ control.

6.3. AI Humanoid Detection

The camera's AI can distinguish human shapes from other moving objects. When a human is detected, it can trigger:

• Push notifications to your phone.
• Activation of the camera's lighting.
• Sounding of the built-in siren.

Figure 6.2: AI Humanoid Detection
This image illustrates the AI Humanoid Detection feature, showing a person highlighted by the camera's detection zone, triggering notifications, lighting, and a built-in siren.

6.4. AI Auto Tracking

When enabled, the smart tracking function allows the camera to automatically follow moving human objects within its view, ensuring continuous surveillance of the target.

Figure 6.3: AI Auto Tracking
This image depicts the AI Auto Tracking feature, showing the camera following a moving object (represented by a person) with sensitive auto-tracking, pan 270°/tilt 90° capabilities, and smarter body tracking.

6.5. Smart Night Vision Modes

The camera offers three night vision modes:

• White Light Mode: Activates the white LEDs for full-color night vision.
• Infrared Light Mode: Activates infrared LEDs for black-and-white night vision.
• Double Light Vigilance Mode (Smart Mode): The camera operates in infrared mode normally, but switches to white light (full-color) and illuminates when motion is detected.

Figure 6.4: Smart Night Vision
This image illustrates the three night vision modes: White Light (full color), Infrared Light (black and white), and Double Light Vigilance (smart mode, switching to white light upon detection).

6.6. Preset Point Cruise

You can set multiple preset points within the camera's field of view. The camera can then automatically cruise between these points, providing automated monitoring of specific areas of interest.

Figure 6.5: Preset Point Cruise
This image demonstrates the Preset Point Cruise feature, allowing users to define specific areas (Preset 1, 2, 3) for the camera to automatically monitor in sequence.

7. Maintenance

• Cleaning: Gently wipe the camera lens and body with a soft, dry cloth. Do not use harsh chemicals or abrasive cleaners.
• Firmware Updates: Periodically check the iCSee app for available firmware updates to ensure your camera has the latest features and security patches.
• Connection Check: Regularly verify that the power supply is securely connected and that your Wi-Fi or LAN connection is stable.
• SD Card Management: If using an SD card, periodically review and back up important footage. The card will overwrite older footage once full.

8. Troubleshooting

• Camera Not Connecting to Wi-Fi: Ensure your Wi-Fi network is 2.4GHz. Check Wi-Fi password. Move camera closer to router. Reset camera and try setup again.
• No Image/Offline: Check power supply. Verify network connection. Restart camera and router.
• SD Card Not Recording: Ensure SD card is inserted correctly and formatted within the app. Check if the card is full or corrupted.
• Frequent False Alarms: Adjust motion detection sensitivity in the app. Ensure AI Human Detection is enabled to filter out non-human movements.
• PTZ Control Not Responding: Check network connection. Restart camera.
• Poor Night Vision: Ensure the camera lens is clean. Check night vision mode settings in the app.

9. Specifications

10. User Tips

• Optimal Placement: For best auto-tracking performance, mount the camera where the main area of activity is within its initial fixed view.
• Wi-Fi Strength: Ensure strong 2.4GHz Wi-Fi signal strength at the camera's location for stable streaming and control.
• PTZ Limits: While the camera offers a wide range of motion, avoid continuously moving it to its extreme limits to prolong motor life.
• Night Vision Clarity: Keep the camera lens clean and free from obstructions (like spiderwebs) that can reflect IR light and degrade night vision quality.

11. Warranty and Support

Your BESDER A8Q camera comes with a standard manufacturer's warranty. Please refer to your purchase documentation for specific warranty terms and duration. For technical support, troubleshooting assistance, or warranty claims, please contact your original retailer or the BESDER customer service channel.