SUNUO N3 Pro / N1

Smart Visual Ear Pick Instruction Manual

Models: N3 Pro (Wireless) & N1 (Wired)

Brand: SUNUO

1. Introduction

Thank you for choosing the Smart Visual Ear Pick. This device is designed to provide a safe and effective way to inspect and clean your ear canal using a high-definition camera and a connected mobile application. It features a visual operation to prevent blind digging and ensure a more secure ear cleaning experience. This manual covers both the wireless N3 Pro model and the wired N1 model.

Smart Visual Ear Pick with accessories and phone showing app interface

Image: Smart Visual Ear Pick (N3 Pro) with 8MP HD camera, compatible with iOS/Android, suitable for babies, and includes silicone ear spoons and charging cable.

2. Safety Information

  • Always use the device gently and avoid inserting it too deeply into the ear canal.
  • Do not use the device if you experience pain, discomfort, or bleeding. Consult a medical professional immediately.
  • Keep the device out of reach of children. Adult supervision is required when used on children.
  • Ensure the silicone ear spoon cover is securely attached before use.
  • Clean the ear spoon accessories thoroughly before and after each use.
  • Avoid exposing the device to extreme temperatures or direct sunlight.
  • Do not attempt to disassemble or modify the device.
  • The device is IP67 waterproof, but avoid prolonged immersion in water.

3. Package Contents

Please check the box for the following items:

  • 1x Smart Visual Ear Pick (N3 Pro or N1 model)
  • 6x Silicone Ear Spoon Accessories
  • 1x Type-C Charging Cable (for N3 Pro) / 1x Type-C 1M Cable (for N1)
  • 1x Instruction Manual
  • 1x Color Box

4. Setup Guide

4.1 App Installation

  1. Scan the QR code provided in the manual or on the product packaging, or search for "Soulear" in your device's app store (App Store for iOS, Google Play Store for Android).
  2. Download and install the "Soulear" application on your smartphone or tablet.

4.2 Device Connection (N3 Pro - Wireless Model)

  1. Ensure your N3 Pro device is charged. Connect the Type-C charging cable to the device and a power source if the battery is low.
  2. Press and hold the power button on the device to turn it on. The indicator light will illuminate.
  3. Open the "Soulear" app on your smartphone.
  4. Go to your phone's Wi-Fi settings and connect to the Wi-Fi network broadcast by the ear pick (e.g., "Soulear-XXXX"). No password is usually required.
  5. Return to the "Soulear" app. The device's camera feed should now be visible.
Internal diagram of a wide-range Wi-Fi chip for stable transmission

Image: Wide-range Wi-Fi chip ensures stable and low-latency image transmission for a smooth user experience.

4.3 Device Connection (N1 - Wired Model)

  1. Connect the Type-C cable from the N1 device directly to your smartphone or tablet. Ensure your device supports OTG (On-The-Go) functionality for wired endoscopes.
  2. Open the "Soulear" app. The device's camera feed should now be visible.

5. Operating Instructions

5.1 General Use

  1. Attach a clean silicone ear spoon cover to the tip of the ear pick.
  2. Turn on the device and connect it to the app as described in the Setup Guide.
  3. Carefully insert the ear pick into your ear canal while observing the live feed on your smartphone.
  4. Use the omnidirectional gyroscope feature (N3 Pro) for stable, 360-degree viewing and precise ear wax removal.
  5. Gently scoop out ear wax. Avoid pushing wax deeper into the ear.
  6. The app allows you to take photos and record videos of your ear canal for later review or consultation with a professional.
Person using the visual ear pick while viewing the ear canal on a smartphone app

Image: Visual APP provides a clear view of the ear canal, enabling secure operation and preventing blind digging.

5.2 Temperature Control (N3 Pro)

The N3 Pro model features intelligent thermostat control to maintain a constant otoscope temperature of approximately 25°C, and a handheld body temperature of 32°C. This prevents high-temperature damage to the ear canal during use, ensuring a non-stimulating and comfortable experience.

Diagram showing thermostat control maintaining 25°C otoscope temperature and 32°C handheld body temperature

Image: Thermostat control ensures a non-stimulating temperature for safe ear canal use.

5.3 Omnidirectional Gyroscope (N3 Pro)

The N3 Pro is equipped with a six-axis directional gyroscope, providing 360-degree directional ear picking. This technology ensures the image remains stable and does not shake, making ear cleaning easier and more precise.

Diagram illustrating 360-degree directional ear picking with an omnidirectional gyroscope

Image: Omnidirectional gyroscope enables 360-degree cleaning, ensuring a stable image and easy ear picking.

6. Maintenance

6.1 Cleaning

  • After each use, remove the silicone ear spoon cover and wash it with soap and water. Ensure it is completely dry before reattaching or storing.
  • Wipe the camera lens gently with a soft, dry cloth to remove any debris.
  • Clean the body of the device with a damp cloth. Do not use abrasive cleaners or immerse the main unit in water.

6.2 Storage

  • Store the device and accessories in a clean, dry place, away from direct sunlight and extreme temperatures.
  • Keep the device in its original packaging or a protective case when not in use.

7. Troubleshooting

Device not turning on (N3 Pro):
Ensure the device is fully charged. Connect it to the Type-C charging cable and a power source.
Cannot connect to Wi-Fi (N3 Pro):
Make sure the device is turned on and broadcasting its Wi-Fi signal. Check your phone's Wi-Fi settings to ensure you are connecting to the correct network (e.g., "Soulear-XXXX"). Restart both the device and your phone if necessary.
No image in the app:
For N3 Pro, ensure Wi-Fi is connected. For N1, ensure the cable is securely connected and your phone supports OTG. Close and reopen the app. Check app permissions for camera access.
Image is blurry:
Clean the camera lens gently with a soft cloth. Ensure the focal distance is appropriate (1.4-2cm).
Device gets hot:
The N3 Pro has thermostat control. If the device feels excessively hot, discontinue use and allow it to cool down. If the issue persists, contact support.

8. Specifications

8.1 N3 Pro (Wireless Model)

Product NameSmart Visual Ear Pick
Product ModelN3 Pro
ColorWhite/Black
Camera Resolution8 MP
Focal Distance1.4-2 cm
Camera Diameter3.5 mm
Charging TimeApprox. 60 min
Battery LifeApprox. 60 min
Image Transmission Rate30 fps
Image SensorCMOS
Network StandardIEEE 802.11b/g/n
LED Lights6 LED
MaterialPC + ABS
Waterproof RatingIP67
Sensors6-axis gyroscope
Supported SystemsiOS 9.0 or above, Android 4.2 or above
App NameSoulear
Table of product parameters for N3 Pro model

Image: Product parameters for the N3 Pro model, including 8MP camera resolution and 60-minute battery life.

8.2 N1 (Wired Model)

Product NameSmart Visual Ear Pick
Product ModelN1
ColorWhite/Black
Camera Resolution5 MP
Focal Distance1.4-2 cm
Camera Diameter3.5 mm
Working Frequency2.4 GHz
Image Transmission Rate30 fps
Image SensorCMOS
Network StandardIEEE 802.11b/g/n
LED Lights6 LED
MaterialABS + PC
Supported SystemsiOS 9.0 or above, Android 4.2 or above
App NameSoulear
Table of product parameters for N1 cable model

Image: Product parameters for the N1 wired model, including 5MP camera resolution and wired operation.

9. User Tips

  • **Practice in an open area first:** Before inserting into your ear, practice navigating the camera and spoon in an open space to get a feel for the controls and orientation.
  • **Gentle is key:** Always use minimal force. The goal is to gently scoop, not to dig or push.
  • **Regular cleaning:** Clean the silicone tips after every use to maintain hygiene and clear visibility.
  • **Monitor battery (N3 Pro):** Keep an eye on the battery level to avoid interruptions during use.
  • **Check app updates:** Ensure your 'Soulear' app is always updated to the latest version for optimal performance and features.

10. Warranty and Support

This product is certified with CE, RoHS, FCC, ISO 9001, and FDA standards, ensuring quality and safety.

Certificates for CE, FDA, IP67, ISO 9001

Image: Product certifications including CE, FDA, IP67, and ISO 9001.

For technical support, troubleshooting assistance, or warranty inquiries, please contact the seller or refer to the contact information provided with your purchase documentation.